The primary objective of the course is to explain basic concepts and methods of Business Process Analysis and also to emphasize the importance of analyzing, modeling and redesigning processes in business.
Course Content
This course contains; Business Process Analysis - Process - Routine - Project,Managing Processes: Process Hierarchy and Its Importance, Types of Processes,How to measure the performance of a process?, Advanced Process Modeling, Qualitative Process Analysis,Quantitative Process Analysis,Qualitative Process Analysis - Simulation,Qualitative Process Analysis - Queue,Redesigning Processes, From Process Modeling to Need Analysis, Process Automation,Process Monitoring and Mining, Process Mining: Control Flow Process Analysis.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
1. Will be able to model processes for systems use
13, 16, 9
E, F
1.1. Analyzes system requirements.
13, 9
F
1.2. Develops process modeling.
13, 9
F
2. Will be able to manage process flows in various systems
13, 16, 9
E, F
2.1. Specifies workflow requirements.
9
F
2.2. Executes workflow management.
4, 9
F
3. Will be able to automate process, design and manage process automation
14, 2, 4, 9
A, F
3.1. Develops automation design.
4
F
3.2. Executes process automation management.
4
E, F
4. Will be able to identify the processes and process owners; and manage the key performance indicators
13, 9
A, F
4.1. Identifies processes.
4
F
4.2. Manages performance indicators.
4, 9
F
5. Will be able to model the job processes and create real-life applications
18, 9
A, F
5.1. Develops models for business processes.
4
F
5.2. Presents to the model application environment.
4, 5
F
Teaching Methods:
13: Case Study Method, 14: Self Study Method, 16: Question - Answer Technique, 18: Micro Teaching Technique, 2: Project Based Learning Model, 4: Inquiry-Based Learning, 5: Cooperative Learning, 9: Lecture Method
Assessment Methods:
A: Traditional Written Exam, E: Homework, F: Project Task
Course Outline
Order
Subjects
Preliminary Work
1
Business Process Analysis - Process - Routine - Project
2
Managing Processes: Process Hierarchy and Its Importance, Types of Processes
3
How to measure the performance of a process?
4
Advanced Process Modeling
5
Qualitative Process Analysis
6
Quantitative Process Analysis
7
Qualitative Process Analysis - Simulation
9
Qualitative Process Analysis - Queue
10
Redesigning Processes
11
From Process Modeling to Need Analysis
12
Process Automation
13
Process Monitoring and Mining
14
Process Mining: Control Flow Process Analysis
Resources
Improving Business Processes
Author: Mark McDonald.
Publisher : Harvard Business Review
Fundamentals of Business Process Management, by Marlon Dumas (Author), Marcello La Rosa (Author), Jan Mendling (Author), Hajo A. Reijers (Author), 2018
Business Process Analysis – by Geoffrey Darnton (Author), Moksha Darnton (Author)
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Defines the theoretical issues in the field of information and management.
X
2
Describes the necessary mathematical and statistical methods in the field of information and management.
3
Uses at least one computer program in the field of information and management.
4
Sustains proficiency in a foreign language requiredor information and management studies.
5
Prepares informatics/software projects and work in a team.
X
6
Constantly updates himself / herself by following developments in science and technology with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.7. Uses theoretical and practical expertise in the field of information and management
X
7
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication skills.
X
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
9
Adopts organizational / institutional and social ethical values.
10
Within the framework of community involvement adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in various disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
12
Writes software in different platforms such as desktop, mobile, web on its own and / or in a team.
Assessment Methods
Contribution Level
Absolute Evaluation
Rate of Midterm Exam to Success
40
Rate of Final Exam to Success
60
Total
100
ECTS / Workload Table
Activities
Number of
Duration(Hour)
Total Workload(Hour)
Course Hours
14
3
42
Guided Problem Solving
0
0
0
Resolution of Homework Problems and Submission as a Report
1
15
15
Term Project
9
5
45
Presentation of Project / Seminar
1
5
5
Quiz
4
1
4
Midterm Exam
1
20
20
General Exam
1
20
20
Performance Task, Maintenance Plan
0
0
0
Total Workload(Hour)
151
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(151/30)
5
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.
Detail Informations of the Course
Course Description
Course
Code
Semester
T+P (Hour)
Credit
ECTS
PROCESS ANALYSIS
MIS3212183
Spring Semester
3+0
3
5
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of Course
English
Course Level
First Cycle (Bachelor's Degree)
Course Type
Elective
Course Coordinator
Assoc.Prof. Özge DOĞUÇ
Name of Lecturer(s)
Assoc.Prof. Özge DOĞUÇ
Assistant(s)
Aim
The primary objective of the course is to explain basic concepts and methods of Business Process Analysis and also to emphasize the importance of analyzing, modeling and redesigning processes in business.
Course Content
This course contains; Business Process Analysis - Process - Routine - Project,Managing Processes: Process Hierarchy and Its Importance, Types of Processes,How to measure the performance of a process?, Advanced Process Modeling, Qualitative Process Analysis,Quantitative Process Analysis,Qualitative Process Analysis - Simulation,Qualitative Process Analysis - Queue,Redesigning Processes, From Process Modeling to Need Analysis, Process Automation,Process Monitoring and Mining, Process Mining: Control Flow Process Analysis.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
1. Will be able to model processes for systems use
13, 16, 9
E, F
1.1. Analyzes system requirements.
13, 9
F
1.2. Develops process modeling.
13, 9
F
2. Will be able to manage process flows in various systems
13, 16, 9
E, F
2.1. Specifies workflow requirements.
9
F
2.2. Executes workflow management.
4, 9
F
3. Will be able to automate process, design and manage process automation
14, 2, 4, 9
A, F
3.1. Develops automation design.
4
F
3.2. Executes process automation management.
4
E, F
4. Will be able to identify the processes and process owners; and manage the key performance indicators
13, 9
A, F
4.1. Identifies processes.
4
F
4.2. Manages performance indicators.
4, 9
F
5. Will be able to model the job processes and create real-life applications
18, 9
A, F
5.1. Develops models for business processes.
4
F
5.2. Presents to the model application environment.
4, 5
F
Teaching Methods:
13: Case Study Method, 14: Self Study Method, 16: Question - Answer Technique, 18: Micro Teaching Technique, 2: Project Based Learning Model, 4: Inquiry-Based Learning, 5: Cooperative Learning, 9: Lecture Method
Assessment Methods:
A: Traditional Written Exam, E: Homework, F: Project Task
Course Outline
Order
Subjects
Preliminary Work
1
Business Process Analysis - Process - Routine - Project
2
Managing Processes: Process Hierarchy and Its Importance, Types of Processes
3
How to measure the performance of a process?
4
Advanced Process Modeling
5
Qualitative Process Analysis
6
Quantitative Process Analysis
7
Qualitative Process Analysis - Simulation
9
Qualitative Process Analysis - Queue
10
Redesigning Processes
11
From Process Modeling to Need Analysis
12
Process Automation
13
Process Monitoring and Mining
14
Process Mining: Control Flow Process Analysis
Resources
Improving Business Processes
Author: Mark McDonald.
Publisher : Harvard Business Review
Fundamentals of Business Process Management, by Marlon Dumas (Author), Marcello La Rosa (Author), Jan Mendling (Author), Hajo A. Reijers (Author), 2018
Business Process Analysis – by Geoffrey Darnton (Author), Moksha Darnton (Author)
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Defines the theoretical issues in the field of information and management.
X
2
Describes the necessary mathematical and statistical methods in the field of information and management.
3
Uses at least one computer program in the field of information and management.
4
Sustains proficiency in a foreign language requiredor information and management studies.
5
Prepares informatics/software projects and work in a team.
X
6
Constantly updates himself / herself by following developments in science and technology with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.7. Uses theoretical and practical expertise in the field of information and management
X
7
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication skills.
X
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
9
Adopts organizational / institutional and social ethical values.
10
Within the framework of community involvement adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in various disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
12
Writes software in different platforms such as desktop, mobile, web on its own and / or in a team.
