Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| SOCIAL WORK MANAGEMENT | - | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Sayra LOTFİ |
| Name of Lecturer(s) | |
| Assistant(s) | |
| Aim | With this course students will be able to; 1. Have a solid foundation in social service management issues 2. Ability to gain competence in successfully performing first level managerial tasks in social service areas 3. Have the power to fulfill the leadership role under the guidance of social service values and ethical standards. |
| Course Content | This course contains; Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work,Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations,Social Service Organizations; Classification of Social Work Organizations ,Management Definitions and Analysis; Management Principles and Dimensions,Management Processes / Functions: Decision Making; Planning; Organizing ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment,Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive ,Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership,Social Worker as Administrator,Human Relations in Management ,Management in Social Work Organizations,Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories,Evaluation of Organizational and Management Theories in terms of Social Service Management. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| This course is designed to provide students with information on the functioning of social work organizations and to give information about what is required for effective social work management. Students are expected to conceptualize the management issues in the field of social services. Topics include organization and management concepts and theories, basic characteristics and types of social work organizations, management principles and dimensions, organizational conflict and organizational change, adaptation of contemporary management approach to social work, social worker as manager. | 10, 12, 13, 16, 19, 20, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work | Reading the relevant sections of the resources recommended by the lecturer |
| 2 | Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 3 | Social Service Organizations; Classification of Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 4 | Management Definitions and Analysis; Management Principles and Dimensions | Reading the relevant sections of the resources recommended by the lecturer |
| 5 | Management Processes / Functions: Decision Making; Planning; Organizing | Reading the relevant sections of the resources recommended by the lecturer |
| 6 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 7 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 8 | Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive | Reading the relevant sections of the resources recommended by the lecturer |
| 9 | Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership | Reading the relevant sections of the resources recommended by the lecturer |
| 10 | Social Worker as Administrator | Reading the relevant sections of the resources recommended by the lecturer |
| 11 | Human Relations in Management | Reading the relevant sections of the resources recommended by the lecturer |
| 12 | Management in Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 13 | Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories | Reading the relevant sections of the resources recommended by the lecturer |
| 14 | Evaluation of Organizational and Management Theories in terms of Social Service Management | Reading the relevant sections of the resources recommended by the lecturer |
| Resources |
| 1. Banner, David K., Designing Effective Organizations, Thousand Oaks, Sage Publications, 1995 2. Bilson, Andy, Sue Ross, Social Work Management and Practice, Pasific Grove, USA, Wadsworth Group, Books/Cole, 2002 3. Daft, Richard L., Organization Theory and Design, Cincinnati, Ohio, South-Western College Publishing, 1998 4. Eren, Erol, Yönetim ve Organizasyon (Çağdaş ve Küresel Yaklaşımlar), İstanbul, Beta Basım A.Ş., 2003 5. Hasenfeld, Yeheskel, Richard A. English, Human Service Organizations, Ann Arbor, The University of Michigan Press, 1974 6. Keys, Paul R., Leon H. Ginsberg (eds.), New Management in Human Services, Silver Spring, NASW, 1988 7. Koçel, Tamer, İşletme Yöneticiliği, İstanbul, Arıkan Basım Yayım Dağıtım Ltd.Şti., 2005 8. Netting, F.Ellen, Peter M.Kettner, Steven L.McMurty, Social Work Macro Practice, New York, Longman, 1998 9. Öztürk, Mehmet, İşletme ve Yönetim, İstanbul, Papatya Yayıncılık, 2003 10. Schutz, Harry A. (ed.) Social Work Administration, New York, Council on Social Work Education, 1970 11. Skidmore, Rex A., Social Work Administration, Boston, Allyn and Bacon, 1995 12. Statham, Daphne, Managing Front Line Practice in Social Work, Jessika Kingsley Publishers, 2004 13. Weinbach, Robert W., The Social Worker as Manager, Boston, Pearson Education, Inc., 2003 |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Acquires knowledge of social work theory and practice fields. | ||||||
| 2 | PQ-2. Gains communication skills and knowledge. | ||||||
| 3 | PQ-3. Obtains information about management and processes. | X | |||||
| 4 | PQ-4. Understands professional ethics, principles and values. | ||||||
| 5 | PQ-5. Uses required computer software, communication technologies and a foreign language. | ||||||
| 6 | PQ-6. Acquires the skills of planning and developing for social policy and solving social problems with scientific data and evidence. | X | |||||
| 7 | PQ-7. Improves skills for interpreting, synthesizing and using the knowledge gained from different disciplines to solve complex social problems. | X | |||||
| 8 | PQ-8. Develops competency to cooperate with other occupations and disciplines for developing services in teamwork and individual responsibility. | X | |||||
| 9 | PQ- 9. Able to use methods and techniques to reach results of research and professional literature to follow and interpret in social work. | ||||||
| 10 | PQ-10. Able to evaluate, criticize, analyze and synthesize the knowledge and skills acquired in the field. | ||||||
| 11 | PQ-11. Gains ability and competence to set goals for self-development of his area, to apply appropriate strategies for selected targets, to follow actual info and developments, to trace and evaluate the state of the projects for his goals. | X | |||||
| 12 | PQ-12. Capable to practice social work and train client groups on the basis of similarities and differences by recognizing the positive value of the differences. | ||||||
| 13 | PQ-13. Learns the effects of the social and cultural environment on human behavior and considers this effect in social work practice. | ||||||
| 14 | PQ-14. Able to perform Planned Changing Process (contact, diagnosis and assessment, planning, implementation, application, evaluation, termination, feedback and monitoring). | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 1 | 14 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 14 | 2 | 28 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 10 | 10 | |||
| General Exam | 1 | 20 | 20 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 100 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(100/30) | 3 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| SOCIAL WORK MANAGEMENT | - | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Sayra LOTFİ |
| Name of Lecturer(s) | |
| Assistant(s) | |
| Aim | With this course students will be able to; 1. Have a solid foundation in social service management issues 2. Ability to gain competence in successfully performing first level managerial tasks in social service areas 3. Have the power to fulfill the leadership role under the guidance of social service values and ethical standards. |
| Course Content | This course contains; Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work,Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations,Social Service Organizations; Classification of Social Work Organizations ,Management Definitions and Analysis; Management Principles and Dimensions,Management Processes / Functions: Decision Making; Planning; Organizing ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment,Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive ,Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership,Social Worker as Administrator,Human Relations in Management ,Management in Social Work Organizations,Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories,Evaluation of Organizational and Management Theories in terms of Social Service Management. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| This course is designed to provide students with information on the functioning of social work organizations and to give information about what is required for effective social work management. Students are expected to conceptualize the management issues in the field of social services. Topics include organization and management concepts and theories, basic characteristics and types of social work organizations, management principles and dimensions, organizational conflict and organizational change, adaptation of contemporary management approach to social work, social worker as manager. | 10, 12, 13, 16, 19, 20, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work | Reading the relevant sections of the resources recommended by the lecturer |
| 2 | Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 3 | Social Service Organizations; Classification of Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 4 | Management Definitions and Analysis; Management Principles and Dimensions | Reading the relevant sections of the resources recommended by the lecturer |
| 5 | Management Processes / Functions: Decision Making; Planning; Organizing | Reading the relevant sections of the resources recommended by the lecturer |
| 6 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 7 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 8 | Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive | Reading the relevant sections of the resources recommended by the lecturer |
| 9 | Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership | Reading the relevant sections of the resources recommended by the lecturer |
| 10 | Social Worker as Administrator | Reading the relevant sections of the resources recommended by the lecturer |
| 11 | Human Relations in Management | Reading the relevant sections of the resources recommended by the lecturer |
| 12 | Management in Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 13 | Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories | Reading the relevant sections of the resources recommended by the lecturer |
| 14 | Evaluation of Organizational and Management Theories in terms of Social Service Management | Reading the relevant sections of the resources recommended by the lecturer |
| Resources |
| 1. Banner, David K., Designing Effective Organizations, Thousand Oaks, Sage Publications, 1995 2. Bilson, Andy, Sue Ross, Social Work Management and Practice, Pasific Grove, USA, Wadsworth Group, Books/Cole, 2002 3. Daft, Richard L., Organization Theory and Design, Cincinnati, Ohio, South-Western College Publishing, 1998 4. Eren, Erol, Yönetim ve Organizasyon (Çağdaş ve Küresel Yaklaşımlar), İstanbul, Beta Basım A.Ş., 2003 5. Hasenfeld, Yeheskel, Richard A. English, Human Service Organizations, Ann Arbor, The University of Michigan Press, 1974 6. Keys, Paul R., Leon H. Ginsberg (eds.), New Management in Human Services, Silver Spring, NASW, 1988 7. Koçel, Tamer, İşletme Yöneticiliği, İstanbul, Arıkan Basım Yayım Dağıtım Ltd.Şti., 2005 8. Netting, F.Ellen, Peter M.Kettner, Steven L.McMurty, Social Work Macro Practice, New York, Longman, 1998 9. Öztürk, Mehmet, İşletme ve Yönetim, İstanbul, Papatya Yayıncılık, 2003 10. Schutz, Harry A. (ed.) Social Work Administration, New York, Council on Social Work Education, 1970 11. Skidmore, Rex A., Social Work Administration, Boston, Allyn and Bacon, 1995 12. Statham, Daphne, Managing Front Line Practice in Social Work, Jessika Kingsley Publishers, 2004 13. Weinbach, Robert W., The Social Worker as Manager, Boston, Pearson Education, Inc., 2003 |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Acquires knowledge of social work theory and practice fields. | ||||||
| 2 | PQ-2. Gains communication skills and knowledge. | ||||||
| 3 | PQ-3. Obtains information about management and processes. | X | |||||
| 4 | PQ-4. Understands professional ethics, principles and values. | ||||||
| 5 | PQ-5. Uses required computer software, communication technologies and a foreign language. | ||||||
| 6 | PQ-6. Acquires the skills of planning and developing for social policy and solving social problems with scientific data and evidence. | X | |||||
| 7 | PQ-7. Improves skills for interpreting, synthesizing and using the knowledge gained from different disciplines to solve complex social problems. | X | |||||
| 8 | PQ-8. Develops competency to cooperate with other occupations and disciplines for developing services in teamwork and individual responsibility. | X | |||||
| 9 | PQ- 9. Able to use methods and techniques to reach results of research and professional literature to follow and interpret in social work. | ||||||
| 10 | PQ-10. Able to evaluate, criticize, analyze and synthesize the knowledge and skills acquired in the field. | ||||||
| 11 | PQ-11. Gains ability and competence to set goals for self-development of his area, to apply appropriate strategies for selected targets, to follow actual info and developments, to trace and evaluate the state of the projects for his goals. | X | |||||
| 12 | PQ-12. Capable to practice social work and train client groups on the basis of similarities and differences by recognizing the positive value of the differences. | ||||||
| 13 | PQ-13. Learns the effects of the social and cultural environment on human behavior and considers this effect in social work practice. | ||||||
| 14 | PQ-14. Able to perform Planned Changing Process (contact, diagnosis and assessment, planning, implementation, application, evaluation, termination, feedback and monitoring). | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |