Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|
| CRISIS COMMUNICATION and MANAGEMENT | HR4114891 | Fall Semester | 3+0 | 3 | 5 |
| Course Program | Pazartesi 14:30-15:15 Pazartesi 15:30-16:15 Pazartesi 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses | |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | Assist.Prof. Merve YAZİCİ |
| Name of Lecturer(s) | Assist.Prof. Merve YAZİCİ |
| Assistant(s) | |
| Aim | |
| Course Content | This course contains; Definition of crisis and concepts related to crisis,Crisis creating factors and types of crises,Stages of the crisis process and crisis management,Stages of the crisis process and crisis management,Relations with the media during crisis periods,Determination and characteristics of crisis management spokesperson,Midterm,Case studies on crisis management,Case studies on crisis management,Student presentations ,Student presentations ,Student presentations,General evaluation,Final exam. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Explain basic theoretical information about crisis and crisis management concepts. | 10, 13, 9 | A, E |
| Explain the crisis process and its stages. | 10, 16, 5, 9 | |
| Knows and can apply crisis communication strategies. | 15 | |
| Creates a proactive crisis plan. | 13, 15, 9 | |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 5: Cooperative Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|
| 1 | Definition of crisis and concepts related to crisis | Reading lecture notes |
| 2 | Crisis creating factors and types of crises | Reading lecture notes |
| 3 | Stages of the crisis process and crisis management | Reading lecture notes |
| 4 | Stages of the crisis process and crisis management | Reading lecture notes |
| 5 | Relations with the media during crisis periods | Reading lecture notes |
| 6 | Determination and characteristics of crisis management spokesperson | Reading lecture notes |
| 7 | Midterm | |
| 8 | Case studies on crisis management | Case study |
| 9 | Case studies on crisis management | Case study |
| 10 | Student presentations | Assignment |
| 11 | Student presentations | Assignment |
| 12 | Student presentations | Assignment |
| 13 | General evaluation | Lecture notes |
| 14 | Final exam | |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications |
| No | Program Qualification | Contribution Level |
| 1 | 2 | 3 | 4 | 5 |
| 1 | Knows the basic concepts and theoretical grounds related to the field. | | | X | | |
| 2 | Determines the facts related to Public Relations and Advertising and analyzes these facts with various dimensions. | | | X | | |
| 3 | Takes place in companies’ decision making mechanism using his/her expertise; determines problems and offers solutions. | | X | | | |
| 4 | Performs analysis for corporations and devises plans in order to cater the needs of the corporations. | | | X | | |
| 5 | Takes responsibility when necessary in the field related projects and proposes solutions to emerging problems. | | | X | | |
| 6 | Takes place as a member in a project-based teamwork; leads projects and plans events. | | | X | | |
| 7 | Observes the theoretical and factual problems with scientific methods related to Public Relations and Advertising disciplines and sub-disciplines; analyzes the findings and presents them in scientific publications. | | | | | |
| 8 | Has a high awareness towards lifelong learning. Follows the developments, innovations, opinions, methods and techniques regularly and uses them efficiently. | | | | | |
| 9 | Uses Turkish language fluently and accurately in scientific and professional works. | | | | | |
| 10 | Utilizes new communication technologies efficiently in professional and scientific works and follows the developments in new communication technologies regularly. | | | X | | |
| 11 | Communicates verbally and in writing using a foreign language at least at the European Language Portfolio B1 General level. | | | | | |
| 12 | Acts in accordance with ethical codes in professional and scientific works. | | | | X | |
| 13 | Plans social responsibility events and takes a role in implementation process. | | | | | |
| 14 | Performs the measurement and evaluation of communication activities. | | | X | | |
| 15 | Knowledgeable about occupational health and safety and can use this information when necessary. | | | | | |
| 16 | Sensitive to the environment, the universality of social rights and the protection of cultural values. | | | | X | |
| 17 | Implements public relations and advertising campaigns in public and private companies using the methods and techniques related to the field. | | | | | X |
Assessment Methods
| Contribution Level | Absolute Evaluation |
| Rate of Midterm Exam to Success | | 40 |
| Rate of Final Exam to Success | | 60 |
| Total | | 100 |
| ECTS / Workload Table |
| Activities | Number of | Duration(Hour) | Total Workload(Hour) |
| Course Hours | 3 | 14 | 42 |
| Guided Problem Solving | 2 | 15 | 30 |
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 |
| Term Project | 2 | 5 | 10 |
| Presentation of Project / Seminar | 1 | 10 | 10 |
| Quiz | 1 | 5 | 5 |
| Midterm Exam | 1 | 22 | 22 |
| General Exam | 1 | 42 | 42 |
| Performance Task, Maintenance Plan | 0 | 0 | 0 |
| Total Workload(Hour) | 161 |
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(161/30) | 5 |
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. |
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|
| CRISIS COMMUNICATION and MANAGEMENT | HR4114891 | Fall Semester | 3+0 | 3 | 5 |
| Course Program | Pazartesi 14:30-15:15 Pazartesi 15:30-16:15 Pazartesi 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses | |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | Assist.Prof. Merve YAZİCİ |
| Name of Lecturer(s) | Assist.Prof. Merve YAZİCİ |
| Assistant(s) | |
| Aim | |
| Course Content | This course contains; Definition of crisis and concepts related to crisis,Crisis creating factors and types of crises,Stages of the crisis process and crisis management,Stages of the crisis process and crisis management,Relations with the media during crisis periods,Determination and characteristics of crisis management spokesperson,Midterm,Case studies on crisis management,Case studies on crisis management,Student presentations ,Student presentations ,Student presentations,General evaluation,Final exam. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Explain basic theoretical information about crisis and crisis management concepts. | 10, 13, 9 | A, E |
| Explain the crisis process and its stages. | 10, 16, 5, 9 | |
| Knows and can apply crisis communication strategies. | 15 | |
| Creates a proactive crisis plan. | 13, 15, 9 | |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 5: Cooperative Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|
| 1 | Definition of crisis and concepts related to crisis | Reading lecture notes |
| 2 | Crisis creating factors and types of crises | Reading lecture notes |
| 3 | Stages of the crisis process and crisis management | Reading lecture notes |
| 4 | Stages of the crisis process and crisis management | Reading lecture notes |
| 5 | Relations with the media during crisis periods | Reading lecture notes |
| 6 | Determination and characteristics of crisis management spokesperson | Reading lecture notes |
| 7 | Midterm | |
| 8 | Case studies on crisis management | Case study |
| 9 | Case studies on crisis management | Case study |
| 10 | Student presentations | Assignment |
| 11 | Student presentations | Assignment |
| 12 | Student presentations | Assignment |
| 13 | General evaluation | Lecture notes |
| 14 | Final exam | |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications |
| No | Program Qualification | Contribution Level |
| 1 | 2 | 3 | 4 | 5 |
| 1 | Knows the basic concepts and theoretical grounds related to the field. | | | X | | |
| 2 | Determines the facts related to Public Relations and Advertising and analyzes these facts with various dimensions. | | | X | | |
| 3 | Takes place in companies’ decision making mechanism using his/her expertise; determines problems and offers solutions. | | X | | | |
| 4 | Performs analysis for corporations and devises plans in order to cater the needs of the corporations. | | | X | | |
| 5 | Takes responsibility when necessary in the field related projects and proposes solutions to emerging problems. | | | X | | |
| 6 | Takes place as a member in a project-based teamwork; leads projects and plans events. | | | X | | |
| 7 | Observes the theoretical and factual problems with scientific methods related to Public Relations and Advertising disciplines and sub-disciplines; analyzes the findings and presents them in scientific publications. | | | | | |
| 8 | Has a high awareness towards lifelong learning. Follows the developments, innovations, opinions, methods and techniques regularly and uses them efficiently. | | | | | |
| 9 | Uses Turkish language fluently and accurately in scientific and professional works. | | | | | |
| 10 | Utilizes new communication technologies efficiently in professional and scientific works and follows the developments in new communication technologies regularly. | | | X | | |
| 11 | Communicates verbally and in writing using a foreign language at least at the European Language Portfolio B1 General level. | | | | | |
| 12 | Acts in accordance with ethical codes in professional and scientific works. | | | | X | |
| 13 | Plans social responsibility events and takes a role in implementation process. | | | | | |
| 14 | Performs the measurement and evaluation of communication activities. | | | X | | |
| 15 | Knowledgeable about occupational health and safety and can use this information when necessary. | | | | | |
| 16 | Sensitive to the environment, the universality of social rights and the protection of cultural values. | | | | X | |
| 17 | Implements public relations and advertising campaigns in public and private companies using the methods and techniques related to the field. | | | | | X |
Assessment Methods
| Contribution Level | Absolute Evaluation |
| Rate of Midterm Exam to Success | | 40 |
| Rate of Final Exam to Success | | 60 |
| Total | | 100 |
Numerical Data
Ekleme Tarihi: 05/10/2023 - 13:48Son Güncelleme Tarihi: 05/10/2023 - 13:49
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