Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
TOTAL QUALITY MANAGEMENT | - | Spring Semester | 3+0 | 3 | 5 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | English |
Course Level | First Cycle (Bachelor's Degree) |
Course Type | Elective |
Course Coordinator | |
Name of Lecturer(s) | |
Assistant(s) | |
Aim | |
Course Content | This course contains; ,,,,,,,,,,,,,. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
Will be able to have ability to think customer-oriented | A, D, E | |
1. Will be able to explain the theoretical framework of total quality management. | A, D, E | |
1.1 Identify total quality management | ||
1.2 Defines the concept of quality | ||
1.3 Can compare the concepts of quality and total quality | ||
2. Will be able to have knowledge about process management | A, D, E | |
2.1 Defines process management | ||
2.2 Explains process management | ||
2.3 Understand the basic elements of process management development | ||
3.1 Defines customers within the scope of quality | ||
3.2 Defines customers' quality expectations | ||
3.3 Explains quality and customer relationship | ||
4. Will be able to implement quality assurance systems | A, D, E | |
4.1 Defines the quality assurance system | ||
4.2 Explains quality assurance systems | ||
4.3 Establishes a quality assurance system | ||
5. Will be able to have problem solving skills | A, D, E | |
5.1 Can perform statistical quality control | ||
5.2 Interprets quality control charts | ||
5.3 Creates a quality control strategy |
Teaching Methods: | |
Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | ||
2 | ||
3 | ||
4 | ||
5 | ||
6 | ||
7 | ||
8 | ||
9 | ||
10 | ||
11 | ||
12 | ||
13 | ||
14 |
Resources |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | Knows the basic concepts of Public Relations and Advertising disciplines and the basic theories of these disciplines. | ||||||
2 | Determines facts related to Public Relations and Advertising and analyzes these facts from various dimensions. | ||||||
3 | Using expert knowledge, takes part in the decision-making mechanisms of businesses, identifies the problems encountered and offers solutions. | ||||||
4 | Carries out analyzes for institutions and prepares a communication plan in line with the needs of the institutions. | ||||||
5 | Solve problems that arise in projects related to the field by taking responsibility when necessary. | ||||||
6 | Takes part in a team established for projects related to the field, leads the project, plans and manages the events. | ||||||
7 | Investigates theoretical and factual problems related to the disciplines and sub-disciplines of Public Relations and Advertising with scientific methods, analyzes the findings and turns them into scientific publications. | ||||||
8 | Adopts the principle of lifelong learning. Regularly follows developments, innovations, ideas, methods and techniques in the field and uses them effectively in his/her own work. | ||||||
9 | Communicates verbally and in writing by using English at least at the European Language Portfolio B2 General Level. | ||||||
10 | Uses new communication technologies effectively in professional and scientific studies and constantly follows the developments in new communication technologies. | ||||||
11 | Plans social responsibility activities and takes part in the realization of these activities. | ||||||
12 | Acts in a way that adheres to ethical codes in professional and scientific work. | ||||||
13 | Carries out various public relations and advertising campaigns in public and private sector organizations, using methods and techniques of Public Relations and Advertising disciplines. | ||||||
14 | Carries out measurement and evaluation of the communication activities. | ||||||
15 | Knowledgeable about occupational health and safety and can use this information when necessary. . | ||||||
16 | Sensitive to the environment, the universality of social rights and the protection of cultural values. |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 40 | |
Rate of Final Exam to Success | 60 | |
Total | 100 |
ECTS / Workload Table | ||||||
Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
Course Hours | 14 | 3 | 42 | |||
Guided Problem Solving | 3 | 10 | 30 | |||
Resolution of Homework Problems and Submission as a Report | 1 | 10 | 10 | |||
Term Project | 0 | 0 | 0 | |||
Presentation of Project / Seminar | 1 | 10 | 10 | |||
Quiz | 1 | 15 | 15 | |||
Midterm Exam | 1 | 12 | 12 | |||
General Exam | 1 | 24 | 24 | |||
Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
Total Workload(Hour) | 143 | |||||
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(143/30) | 5 | |||||
ECTS of the course: 30 hours of work is counted as 1 ECTS credit. |
Detail Informations of the Course
Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
TOTAL QUALITY MANAGEMENT | - | Spring Semester | 3+0 | 3 | 5 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | English |
Course Level | First Cycle (Bachelor's Degree) |
Course Type | Elective |
Course Coordinator | |
Name of Lecturer(s) | |
Assistant(s) | |
Aim | |
Course Content | This course contains; ,,,,,,,,,,,,,. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
Will be able to have ability to think customer-oriented | A, D, E | |
1. Will be able to explain the theoretical framework of total quality management. | A, D, E | |
1.1 Identify total quality management | ||
1.2 Defines the concept of quality | ||
1.3 Can compare the concepts of quality and total quality | ||
2. Will be able to have knowledge about process management | A, D, E | |
2.1 Defines process management | ||
2.2 Explains process management | ||
2.3 Understand the basic elements of process management development | ||
3.1 Defines customers within the scope of quality | ||
3.2 Defines customers' quality expectations | ||
3.3 Explains quality and customer relationship | ||
4. Will be able to implement quality assurance systems | A, D, E | |
4.1 Defines the quality assurance system | ||
4.2 Explains quality assurance systems | ||
4.3 Establishes a quality assurance system | ||
5. Will be able to have problem solving skills | A, D, E | |
5.1 Can perform statistical quality control | ||
5.2 Interprets quality control charts | ||
5.3 Creates a quality control strategy |
Teaching Methods: | |
Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | ||
2 | ||
3 | ||
4 | ||
5 | ||
6 | ||
7 | ||
8 | ||
9 | ||
10 | ||
11 | ||
12 | ||
13 | ||
14 |
Resources |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | Knows the basic concepts of Public Relations and Advertising disciplines and the basic theories of these disciplines. | ||||||
2 | Determines facts related to Public Relations and Advertising and analyzes these facts from various dimensions. | ||||||
3 | Using expert knowledge, takes part in the decision-making mechanisms of businesses, identifies the problems encountered and offers solutions. | ||||||
4 | Carries out analyzes for institutions and prepares a communication plan in line with the needs of the institutions. | ||||||
5 | Solve problems that arise in projects related to the field by taking responsibility when necessary. | ||||||
6 | Takes part in a team established for projects related to the field, leads the project, plans and manages the events. | ||||||
7 | Investigates theoretical and factual problems related to the disciplines and sub-disciplines of Public Relations and Advertising with scientific methods, analyzes the findings and turns them into scientific publications. | ||||||
8 | Adopts the principle of lifelong learning. Regularly follows developments, innovations, ideas, methods and techniques in the field and uses them effectively in his/her own work. | ||||||
9 | Communicates verbally and in writing by using English at least at the European Language Portfolio B2 General Level. | ||||||
10 | Uses new communication technologies effectively in professional and scientific studies and constantly follows the developments in new communication technologies. | ||||||
11 | Plans social responsibility activities and takes part in the realization of these activities. | ||||||
12 | Acts in a way that adheres to ethical codes in professional and scientific work. | ||||||
13 | Carries out various public relations and advertising campaigns in public and private sector organizations, using methods and techniques of Public Relations and Advertising disciplines. | ||||||
14 | Carries out measurement and evaluation of the communication activities. | ||||||
15 | Knowledgeable about occupational health and safety and can use this information when necessary. . | ||||||
16 | Sensitive to the environment, the universality of social rights and the protection of cultural values. |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 40 | |
Rate of Final Exam to Success | 60 | |
Total | 100 |