To earn effective communication methods for being able to prevent the potential conflicts in human relationship
Course Content
This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
5.1.Effective listening wins.
1. Will be able to interpret the process of effective communication.
10, 12, 13, 15, 19, 5, 6, 9
A, E
1.1. Explain the elements in the process of communication.
19, 23, 9
A, E
1.2. Discuss the characteristics and functions of element in the process of communication.
10, 12, 13, 19, 20, 4
A, E
1.3. Illustrate the barriers of communication.
12, 13, 15, 19, 5, 6, 9
A, E
2. Will be able to categorize the levels of communication.
13, 19, 23, 9
A, E
2.1. Interpret the methods of communication.
10, 16, 19
A, E
2.2. Explain the factors of interpersonal communication.
13, 19, 23, 9
A, E
2.3. Compare the methods of verbal and non-verbal communication.
12, 13, 15, 19, 5, 9
A, E
3. Will be able to compose behaviour change by communication.
12, 13, 15, 19, 5, 9
A, E
3.1. Discuss the effects of communication about behaviour.
12, 13, 15, 19, 5, 9
A, E
3.2. Explain the mechanism of resistance against communiacation.
12, 13, 15, 19, 5, 9
A, E
4. Will be able to use non-verbal communication methods.
14, 15, 5, 6, 8, 9
A
4.1. Benefit from body language to support what they say.
14, 6, 8, 9
A
4.2. Uses gestures and facial expressions effectively
13, 14, 15, 6, 8, 9
A
4.3 Gains the ability to read body language.
4.4 Uses gestures and facial expressions effectively.
5. Will be able to use active listening skills.
14, 5, 6, 9
A
5.2. Empathy skills develop.
Teaching Methods:
10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method
Assessment Methods:
A: Traditional Written Exam, E: Homework
Course Outline
Order
Subjects
Preliminary Work
1
Integrating Game
2
The Concept and Types of Communication
3
Communication Barriers,
4
Listening
5
Advocate Communication
6
Empathy
7
Body Language in Communication
8
Self Communication
9
Communication with Environment and Society
10
Anger Management
11
Communication Conflicts and Analysis I
12
Communication Conflicts and Analysis II
13
Communication in Professional Practice I
14
Communication in Professional Practice II
Resources
1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing
2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Know the basic concepts of Public Relations and Publicity disciplines and the basic theories of these disciplines.
X
2
Public Relations and Publicity These data can be analyzed in various dimensions.
X
3
It uses expert knowledge and participates in decision-making mechanisms of enterprises. It identifies the problems encountered and suggests a solution.
X
4
It analyzes the institutions and prepares a communication plan in line with the needs of the institutions.
X
5
It can solve the problems caused by taking responsibility when necessary in projects related to the field.
X
6
They can participate in an organization set up for field-related projects, lead the project, manage operational plans and processes.
X
7
Analyzes the theoretical and factual problems of Public Relations and Publicity disciplines and subdisciplines with scientific methods and analyzes the findings.
X
8
As a principle, it adopts the principle of life-long learning. They follow developments, innovations, ideas, methods and changes in their field and use them effectively in their own work.
X
9
Uses fluent and correct Turkology in scientific and professional researches. At least one foreign language can read and understand.
X
10
Uses new communication technologies in their professional and scientific work and constantly monitor developments in new communication technologies.
X
11
Acts in ethical codes in professional and scientific researches.
X
12
The universality of social rights, social justice, quality and cultural values, and the protection of the environment, have a consciousness of people and society
X
Assessment Methods
Contribution Level
Absolute Evaluation
Rate of Midterm Exam to Success
40
Rate of Final Exam to Success
60
Total
100
ECTS / Workload Table
Activities
Number of
Duration(Hour)
Total Workload(Hour)
Course Hours
14
2
28
Guided Problem Solving
5
2
10
Resolution of Homework Problems and Submission as a Report
4
2
8
Term Project
0
0
0
Presentation of Project / Seminar
0
0
0
Quiz
0
0
0
Midterm Exam
1
20
20
General Exam
1
40
40
Performance Task, Maintenance Plan
0
0
0
Total Workload(Hour)
106
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(106/30)
4
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.
Detail Informations of the Course
Course Description
Course
Code
Semester
T+P (Hour)
Credit
ECTS
COMMUNICATION SKILLS
HİT1126130
Fall Semester
2+0
2
4
Course Program
Cumartesi 09:00-09:45
Cumartesi 10:00-10:45
Prerequisites Courses
Recommended Elective Courses
Language of Course
Turkish
Course Level
Short Cycle (Associate's Degree)
Course Type
Required
Course Coordinator
Lect. Emine AKBAŞ DEMİRKAN
Name of Lecturer(s)
Lect. Banu ZORLUTUNA
Assistant(s)
Aim
To earn effective communication methods for being able to prevent the potential conflicts in human relationship
Course Content
This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
5.1.Effective listening wins.
1. Will be able to interpret the process of effective communication.
10, 12, 13, 15, 19, 5, 6, 9
A, E
1.1. Explain the elements in the process of communication.
19, 23, 9
A, E
1.2. Discuss the characteristics and functions of element in the process of communication.
10, 12, 13, 19, 20, 4
A, E
1.3. Illustrate the barriers of communication.
12, 13, 15, 19, 5, 6, 9
A, E
2. Will be able to categorize the levels of communication.
13, 19, 23, 9
A, E
2.1. Interpret the methods of communication.
10, 16, 19
A, E
2.2. Explain the factors of interpersonal communication.
13, 19, 23, 9
A, E
2.3. Compare the methods of verbal and non-verbal communication.
12, 13, 15, 19, 5, 9
A, E
3. Will be able to compose behaviour change by communication.
12, 13, 15, 19, 5, 9
A, E
3.1. Discuss the effects of communication about behaviour.
12, 13, 15, 19, 5, 9
A, E
3.2. Explain the mechanism of resistance against communiacation.
12, 13, 15, 19, 5, 9
A, E
4. Will be able to use non-verbal communication methods.
14, 15, 5, 6, 8, 9
A
4.1. Benefit from body language to support what they say.
14, 6, 8, 9
A
4.2. Uses gestures and facial expressions effectively
13, 14, 15, 6, 8, 9
A
4.3 Gains the ability to read body language.
4.4 Uses gestures and facial expressions effectively.
5. Will be able to use active listening skills.
14, 5, 6, 9
A
5.2. Empathy skills develop.
Teaching Methods:
10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method
Assessment Methods:
A: Traditional Written Exam, E: Homework
Course Outline
Order
Subjects
Preliminary Work
1
Integrating Game
2
The Concept and Types of Communication
3
Communication Barriers,
4
Listening
5
Advocate Communication
6
Empathy
7
Body Language in Communication
8
Self Communication
9
Communication with Environment and Society
10
Anger Management
11
Communication Conflicts and Analysis I
12
Communication Conflicts and Analysis II
13
Communication in Professional Practice I
14
Communication in Professional Practice II
Resources
1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing
2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing
3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Know the basic concepts of Public Relations and Publicity disciplines and the basic theories of these disciplines.
X
2
Public Relations and Publicity These data can be analyzed in various dimensions.
X
3
It uses expert knowledge and participates in decision-making mechanisms of enterprises. It identifies the problems encountered and suggests a solution.
X
4
It analyzes the institutions and prepares a communication plan in line with the needs of the institutions.
X
5
It can solve the problems caused by taking responsibility when necessary in projects related to the field.
X
6
They can participate in an organization set up for field-related projects, lead the project, manage operational plans and processes.
X
7
Analyzes the theoretical and factual problems of Public Relations and Publicity disciplines and subdisciplines with scientific methods and analyzes the findings.
X
8
As a principle, it adopts the principle of life-long learning. They follow developments, innovations, ideas, methods and changes in their field and use them effectively in their own work.
X
9
Uses fluent and correct Turkology in scientific and professional researches. At least one foreign language can read and understand.
X
10
Uses new communication technologies in their professional and scientific work and constantly monitor developments in new communication technologies.
X
11
Acts in ethical codes in professional and scientific researches.
X
12
The universality of social rights, social justice, quality and cultural values, and the protection of the environment, have a consciousness of people and society
