To educate students conscious of Total Quality, knowing it’s principles, application steps and able to applying them to business process, and well-informed about current quality management system standards.
Course Content
This course contains; Quality concept and general definitions, the historical evolution of quality, quality gurues.,Total Quality Management and it’s principles (Process approach, Continuous Improvement (Kaizen)),Total Quality Management Principles (Leadership, Total Participation),Total Quality Management and it’s Principles (Suppliers and cooperation, Customer Orientation),Quality Culture in the organisations and quality responsibilities in operations.,TKY Application Steps, lack of quality and it’s cost.,Total efficient maintenance.,Definition of standard, it’s sorts the importance of standardization.,TS-EN-ISO 9001 Quality Management System Standard.,EFQM Excellence Model and Self-assessment.,TS-EN-ISO 14001 Environment Management System Standard, TS-EN-ISO 27000 Information Management Standard,Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System.,SA:8000 Social Responsibility Standard.,Related regulations..
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
Express the basic quality termination, improvement of quality, dimensions and the elements of it.
16, 9
A
Express the quality gurues and their contributions to quality.
16, 9
A
Express the Total Quality Management and it’s principles.
16, 9
A
Express the responsibilities of departments and staff working in various levels in the organisation, about the quality.
Quality concept and general definitions, the historical evolution of quality, quality gurues.
presentations
2
Total Quality Management and it’s principles (Process approach, Continuous Improvement (Kaizen))
presentations
3
Total Quality Management Principles (Leadership, Total Participation)
presentations
4
Total Quality Management and it’s Principles (Suppliers and cooperation, Customer Orientation)
presentations
5
Quality Culture in the organisations and quality responsibilities in operations.
presentations
6
TKY Application Steps, lack of quality and it’s cost.
presentations
7
Total efficient maintenance.
presentations
8
Definition of standard, it’s sorts the importance of standardization.
presentations
9
TS-EN-ISO 9001 Quality Management System Standard.
presentations
10
EFQM Excellence Model and Self-assessment.
presentations
11
TS-EN-ISO 14001 Environment Management System Standard, TS-EN-ISO 27000 Information Management Standard
presentations
12
Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System.
presentations
13
SA:8000 Social Responsibility Standard.
presentations
14
Related regulations.
presentations
Resources
The course notes will be given to students.
Lecture presentations
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
The student has basic theoretical and practical knowledge about the field of Occupational Health and Safety.
X
2
The student has knowledge of ethical principles and rules related to Occupational Health and Safety.
3
The student uses basic theoretical and practical knowledge, basic computer programs and related technologies in the field of Occupational Health and Safety.
4
The student carries out a given task independently, using her basic knowledge of Occupational Health and Safety.
X
5
The student evaluates the basic knowledge and skills acquired in the field of Occupational Health and Safety with a critical approach; determines learning needs and directs learning.
X
6
The student uses information and communication technologies along with computer software at least at the basic level of the European Computer Usage License required by the field of Occupational Health and Safety.
7
The student complies with and contributes to quality management and processes.
X
8
Students can organize training programs for individual and public health, environmental protection and occupational safety.
9
Students act in accordance with the laws, regulations, legislation and professional ethics rules regarding the field of Occupational Health and Safety and their duties, rights and responsibilities as individuals and guide their implementation.
X
Assessment Methods
Contribution Level
Absolute Evaluation
Rate of Midterm Exam to Success
40
Rate of Final Exam to Success
60
Total
100
ECTS / Workload Table
Activities
Number of
Duration(Hour)
Total Workload(Hour)
Course Hours
14
3
42
Guided Problem Solving
0
0
0
Resolution of Homework Problems and Submission as a Report
2
10
20
Term Project
0
0
0
Presentation of Project / Seminar
0
0
0
Quiz
0
0
0
Midterm Exam
1
20
20
General Exam
1
30
30
Performance Task, Maintenance Plan
0
0
0
Total Workload(Hour)
112
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(112/30)
4
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.
Detail Informations of the Course
Course Description
Course
Code
Semester
T+P (Hour)
Credit
ECTS
QUALITY MANAGEMENT SYSTEMS
-
Fall Semester
2+1
2,5
4
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of Course
Turkish
Course Level
Short Cycle (Associate's Degree)
Course Type
Elective
Course Coordinator
Lect. Zekeriya ÇELİK
Name of Lecturer(s)
Lect. Yeliz ELMAZ
Assistant(s)
NO
Aim
To educate students conscious of Total Quality, knowing it’s principles, application steps and able to applying them to business process, and well-informed about current quality management system standards.
Course Content
This course contains; Quality concept and general definitions, the historical evolution of quality, quality gurues.,Total Quality Management and it’s principles (Process approach, Continuous Improvement (Kaizen)),Total Quality Management Principles (Leadership, Total Participation),Total Quality Management and it’s Principles (Suppliers and cooperation, Customer Orientation),Quality Culture in the organisations and quality responsibilities in operations.,TKY Application Steps, lack of quality and it’s cost.,Total efficient maintenance.,Definition of standard, it’s sorts the importance of standardization.,TS-EN-ISO 9001 Quality Management System Standard.,EFQM Excellence Model and Self-assessment.,TS-EN-ISO 14001 Environment Management System Standard, TS-EN-ISO 27000 Information Management Standard,Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System.,SA:8000 Social Responsibility Standard.,Related regulations..
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
Express the basic quality termination, improvement of quality, dimensions and the elements of it.
16, 9
A
Express the quality gurues and their contributions to quality.
16, 9
A
Express the Total Quality Management and it’s principles.
16, 9
A
Express the responsibilities of departments and staff working in various levels in the organisation, about the quality.
Quality concept and general definitions, the historical evolution of quality, quality gurues.
presentations
2
Total Quality Management and it’s principles (Process approach, Continuous Improvement (Kaizen))
presentations
3
Total Quality Management Principles (Leadership, Total Participation)
presentations
4
Total Quality Management and it’s Principles (Suppliers and cooperation, Customer Orientation)
presentations
5
Quality Culture in the organisations and quality responsibilities in operations.
presentations
6
TKY Application Steps, lack of quality and it’s cost.
presentations
7
Total efficient maintenance.
presentations
8
Definition of standard, it’s sorts the importance of standardization.
presentations
9
TS-EN-ISO 9001 Quality Management System Standard.
presentations
10
EFQM Excellence Model and Self-assessment.
presentations
11
TS-EN-ISO 14001 Environment Management System Standard, TS-EN-ISO 27000 Information Management Standard
presentations
12
Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System.
presentations
13
SA:8000 Social Responsibility Standard.
presentations
14
Related regulations.
presentations
Resources
The course notes will be given to students.
Lecture presentations
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
The student has basic theoretical and practical knowledge about the field of Occupational Health and Safety.
X
2
The student has knowledge of ethical principles and rules related to Occupational Health and Safety.
3
The student uses basic theoretical and practical knowledge, basic computer programs and related technologies in the field of Occupational Health and Safety.
4
The student carries out a given task independently, using her basic knowledge of Occupational Health and Safety.
X
5
The student evaluates the basic knowledge and skills acquired in the field of Occupational Health and Safety with a critical approach; determines learning needs and directs learning.
X
6
The student uses information and communication technologies along with computer software at least at the basic level of the European Computer Usage License required by the field of Occupational Health and Safety.
7
The student complies with and contributes to quality management and processes.
X
8
Students can organize training programs for individual and public health, environmental protection and occupational safety.
9
Students act in accordance with the laws, regulations, legislation and professional ethics rules regarding the field of Occupational Health and Safety and their duties, rights and responsibilities as individuals and guide their implementation.
