Improvement of oral and written communication in Professional area via using four fundamental skills in line with CEFR B2 level.
Course Content
This course contains; Describing the aim of the course, evaluation system.,Introducing Yourself in Business Context,Making Business Phone Calls / Formal and Informal E-mails / Digital Communication,Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication,Makin Effective Presentations,Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication,Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages,Business Meetings,Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them,Presentation and Public Speaking Skills,Presentation Skills,Presentation Skills,History of Communication,Overview of the Semester.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
1. Will be able to express his/her responsibilities in related working areas both orally and written.
10, 16, 6, 9
A
1.1. expresses professional competency.
10, 16, 6, 9
A
1.2. restates written or oral demands.
10, 16, 6, 9
A
2. Will be able to describe the differences in the work culture of individuals from different nations in the work environment.
10, 16, 6, 9
A
2.1 Summarizes the work culture of his/her own country.
10, 16, 6, 9
A
2.2 Discusses alternatives to improve co-working space.
10, 16, 6, 9
A
3. Will be able to explain how an institutional organization operates.
10, 16, 6, 9
A
3.1. compares work definitions and distribution in an institutional organization.
10, 16, 6, 9
A
3.2. develops communication methods needed in an institutional organization effectively.
10, 16, 6, 9
A
4. will be able to define communication culture both orally and written to be used in various cases.
10, 16, 6, 9
A
4.1 differentiate between the correct communication method to be used according to context.
10, 16, 6, 9
A
4.2 reports problems that arise in projects related to her field by taking responsibility when necessary.
10, 16, 6, 9
A
5. will be able to design a communication plan in line with the needs of the institution via various analyses.
10, 16, 6, 9
A
5.1 discusses ethical codes in professional and scientific studies.
10, 16, 6
A
5.2 designs plans regarding the future planning of the institution.
Describing the aim of the course, evaluation system.
2
Introducing Yourself in Business Context
Studying relevant page in the textbook
3
Making Business Phone Calls / Formal and Informal E-mails / Digital Communication
Studying relevant page in the textbook
4
Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication
Studying relevant page in the textbook
5
Makin Effective Presentations
Studying relevant page in the textbook
6
Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication
Studying relevant page in the textbook
7
Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages
Studying relevant page in the textbook
8
Business Meetings
Studying relevant page in the textbook
9
Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them
Studying relevant page in the textbook
10
Presentation and Public Speaking Skills
Studying relevant page in the textbook
11
Presentation Skills
Studying relevant page in the textbook
12
Presentation Skills
Studying relevant page in the textbook
13
History of Communication
Studying relevant page in the textbook
14
Overview of the Semester
Studying relevant page in the textbook
Resources
English For Business Communication by Simon Sweeney, Cambridge Professional English Series, Second Edition, ISBN-13. 978-0521754491 - 2019
Related TedX videos, newspaper and periodicals
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Defines the theoretical issues in the field of information and management.
X
2
Describes the necessary mathematical and statistical methods in the field of information and management.
3
Uses at least one computer program in the field of information and management.
4
Sustains proficiency in a foreign language requiredor information and management studies.
X
5
Prepares informatics/software projects and work in a team.
6
Constantly updates himself / herself by following developments in science and technology with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.7. Uses theoretical and practical expertise in the field of information and management
7
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication skills.
X
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
X
9
Adopts organizational / institutional and social ethical values.
X
10
Within the framework of community involvement adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in various disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
X
12
Writes software in different platforms such as desktop, mobile, web on its own and / or in a team.
Assessment Methods
Contribution Level
Absolute Evaluation
Rate of Midterm Exam to Success
40
Rate of Final Exam to Success
60
Total
100
ECTS / Workload Table
Activities
Number of
Duration(Hour)
Total Workload(Hour)
Course Hours
14
4
56
Guided Problem Solving
14
2
28
Resolution of Homework Problems and Submission as a Report
14
1
14
Term Project
1
0
0
Presentation of Project / Seminar
1
0
0
Quiz
1
5
5
Midterm Exam
1
6
6
General Exam
1
21
21
Performance Task, Maintenance Plan
0
0
0
Total Workload(Hour)
130
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(130/30)
4
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.
Detail Informations of the Course
Course Description
Course
Code
Semester
T+P (Hour)
Credit
ECTS
BUSINESS COMMUNICATION I
MIS1134320
Fall Semester
4+0
4
4
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of Course
English
Course Level
First Cycle (Bachelor's Degree)
Course Type
Required
Course Coordinator
Lect. Ebru ESKİÇIRAK
Name of Lecturer(s)
Lect. Hakan YILDIZ, Lect. Nurcan KURNAZ
Assistant(s)
Instructor HAKAN YILDIZ
Aim
Improvement of oral and written communication in Professional area via using four fundamental skills in line with CEFR B2 level.
Course Content
This course contains; Describing the aim of the course, evaluation system.,Introducing Yourself in Business Context,Making Business Phone Calls / Formal and Informal E-mails / Digital Communication,Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication,Makin Effective Presentations,Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication,Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages,Business Meetings,Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them,Presentation and Public Speaking Skills,Presentation Skills,Presentation Skills,History of Communication,Overview of the Semester.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
1. Will be able to express his/her responsibilities in related working areas both orally and written.
10, 16, 6, 9
A
1.1. expresses professional competency.
10, 16, 6, 9
A
1.2. restates written or oral demands.
10, 16, 6, 9
A
2. Will be able to describe the differences in the work culture of individuals from different nations in the work environment.
10, 16, 6, 9
A
2.1 Summarizes the work culture of his/her own country.
10, 16, 6, 9
A
2.2 Discusses alternatives to improve co-working space.
10, 16, 6, 9
A
3. Will be able to explain how an institutional organization operates.
10, 16, 6, 9
A
3.1. compares work definitions and distribution in an institutional organization.
10, 16, 6, 9
A
3.2. develops communication methods needed in an institutional organization effectively.
10, 16, 6, 9
A
4. will be able to define communication culture both orally and written to be used in various cases.
10, 16, 6, 9
A
4.1 differentiate between the correct communication method to be used according to context.
10, 16, 6, 9
A
4.2 reports problems that arise in projects related to her field by taking responsibility when necessary.
10, 16, 6, 9
A
5. will be able to design a communication plan in line with the needs of the institution via various analyses.
10, 16, 6, 9
A
5.1 discusses ethical codes in professional and scientific studies.
10, 16, 6
A
5.2 designs plans regarding the future planning of the institution.
Describing the aim of the course, evaluation system.
2
Introducing Yourself in Business Context
Studying relevant page in the textbook
3
Making Business Phone Calls / Formal and Informal E-mails / Digital Communication
Studying relevant page in the textbook
4
Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication
Studying relevant page in the textbook
5
Makin Effective Presentations
Studying relevant page in the textbook
6
Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication
Studying relevant page in the textbook
7
Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages
Studying relevant page in the textbook
8
Business Meetings
Studying relevant page in the textbook
9
Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them
Studying relevant page in the textbook
10
Presentation and Public Speaking Skills
Studying relevant page in the textbook
11
Presentation Skills
Studying relevant page in the textbook
12
Presentation Skills
Studying relevant page in the textbook
13
History of Communication
Studying relevant page in the textbook
14
Overview of the Semester
Studying relevant page in the textbook
Resources
English For Business Communication by Simon Sweeney, Cambridge Professional English Series, Second Edition, ISBN-13. 978-0521754491 - 2019
Related TedX videos, newspaper and periodicals
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
Defines the theoretical issues in the field of information and management.
X
2
Describes the necessary mathematical and statistical methods in the field of information and management.
3
Uses at least one computer program in the field of information and management.
4
Sustains proficiency in a foreign language requiredor information and management studies.
X
5
Prepares informatics/software projects and work in a team.
6
Constantly updates himself / herself by following developments in science and technology with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.7. Uses theoretical and practical expertise in the field of information and management
7
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication skills.
X
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
X
9
Adopts organizational / institutional and social ethical values.
X
10
Within the framework of community involvement adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in various disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
X
12
Writes software in different platforms such as desktop, mobile, web on its own and / or in a team.
