Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| FACILITY MANAGEMENT IN HEALTHCARE | SAY1115125 | Fall Semester | 2+0 | 2 | 3 |
| Course Program | Pazartesi 11:00-11:45 Pazartesi 12:00-12:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Assist.Prof. Emre YILMAZ |
| Assistant(s) | Res. Asst. Büşra AYDINLI |
| Aim | It is aimed to provide the student with knowledge about the basic concepts and sustainable methods related to the planning, installation, management, development and evaluation phases of a health facility. |
| Course Content | This course contains; Introduction to Facility Management, Scope, Development and Paradigms with Global Change,Establishment Site Studies for Health Facilities,Strategic Planning and Management in Health Facilities,Human Resources Management in Health Facilities,Patient Relationship Management in Health Facilities,Clinical Support and Technical Services Management in Health Facilities,Technology Management in Health Facilities,Performance Management in Health Facilities,Risk Management in Health Facilities,Financial Management in Health Facilities,Health Facilities Safety and Management,Coordination and Communication in Health Facilities Management,Quality Management in Health Facilities,Supply Chain Management in Healthcare Facilities. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Demonstrate knowledge of facility management in health, including requirements and responsibilities as a facility manager in the management process. | 10, 16, 4, 9 | A, D, E |
| Have knowledge about the evaluation of the structure and development trends of national and international facility management businesses. | 10, 16, 4, 9 | A, D, E |
| Gains knowledge of international facility management associations. | 10, 16, 4, 9 | A, D, E |
| Learn about traditional management and management approaches, modern facility management approaches and sustainability analysis, evaluation of successful facility management examples, environmental and social responsibilities of facility and resource managers and evaluation of new facilities. | 10, 16, 4, 9 | A, D, E |
| Defines the problems that occur in the planning of facilities and develops suggestions for the solution of these problems. | 10, 16, 4, 9 | A, D, E |
| It enables the planning of health facilities while maintaining sustainable needs that include economic, environmental and social objectives. | 10, 16, 4, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to Facility Management, Scope, Development and Paradigms with Global Change | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 2 | Establishment Site Studies for Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 3 | Strategic Planning and Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 4 | Human Resources Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 5 | Patient Relationship Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 6 | Clinical Support and Technical Services Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 7 | Technology Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 8 | Performance Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 9 | Risk Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 10 | Financial Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 11 | Health Facilities Safety and Management | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 12 | Coordination and Communication in Health Facilities Management | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 13 | Quality Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 14 | Supply Chain Management in Healthcare Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| Resources |
| Lecture notes |
| 1. Sağlıkta Tesis Yönetimi, Prof. Dr. Yeter DEMİR USLU, Nobel Yayınevi 2. Temel Kavram ve Uygulamaları ile Tesis Yönetimi, Koray Erentürk, BETA 3. Facility Management Handbook, Frank, B. USA |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 2 | 28 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 1 | 5 | 5 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 6 | 6 | |||
| General Exam | 1 | 11 | 11 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 78 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(78/30) | 3 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| FACILITY MANAGEMENT IN HEALTHCARE | SAY1115125 | Fall Semester | 2+0 | 2 | 3 |
| Course Program | Pazartesi 11:00-11:45 Pazartesi 12:00-12:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Assist.Prof. Emre YILMAZ |
| Assistant(s) | Res. Asst. Büşra AYDINLI |
| Aim | It is aimed to provide the student with knowledge about the basic concepts and sustainable methods related to the planning, installation, management, development and evaluation phases of a health facility. |
| Course Content | This course contains; Introduction to Facility Management, Scope, Development and Paradigms with Global Change,Establishment Site Studies for Health Facilities,Strategic Planning and Management in Health Facilities,Human Resources Management in Health Facilities,Patient Relationship Management in Health Facilities,Clinical Support and Technical Services Management in Health Facilities,Technology Management in Health Facilities,Performance Management in Health Facilities,Risk Management in Health Facilities,Financial Management in Health Facilities,Health Facilities Safety and Management,Coordination and Communication in Health Facilities Management,Quality Management in Health Facilities,Supply Chain Management in Healthcare Facilities. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Demonstrate knowledge of facility management in health, including requirements and responsibilities as a facility manager in the management process. | 10, 16, 4, 9 | A, D, E |
| Have knowledge about the evaluation of the structure and development trends of national and international facility management businesses. | 10, 16, 4, 9 | A, D, E |
| Gains knowledge of international facility management associations. | 10, 16, 4, 9 | A, D, E |
| Learn about traditional management and management approaches, modern facility management approaches and sustainability analysis, evaluation of successful facility management examples, environmental and social responsibilities of facility and resource managers and evaluation of new facilities. | 10, 16, 4, 9 | A, D, E |
| Defines the problems that occur in the planning of facilities and develops suggestions for the solution of these problems. | 10, 16, 4, 9 | A, D, E |
| It enables the planning of health facilities while maintaining sustainable needs that include economic, environmental and social objectives. | 10, 16, 4, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to Facility Management, Scope, Development and Paradigms with Global Change | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 2 | Establishment Site Studies for Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 3 | Strategic Planning and Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 4 | Human Resources Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 5 | Patient Relationship Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 6 | Clinical Support and Technical Services Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 7 | Technology Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 8 | Performance Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 9 | Risk Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 10 | Financial Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 11 | Health Facilities Safety and Management | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 12 | Coordination and Communication in Health Facilities Management | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 13 | Quality Management in Health Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| 14 | Supply Chain Management in Healthcare Facilities | Examining the lecture presentations on the subject, reading the related subject in the source book and examining the sample cases. |
| Resources |
| Lecture notes |
| 1. Sağlıkta Tesis Yönetimi, Prof. Dr. Yeter DEMİR USLU, Nobel Yayınevi 2. Temel Kavram ve Uygulamaları ile Tesis Yönetimi, Koray Erentürk, BETA 3. Facility Management Handbook, Frank, B. USA |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |