Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| CHANGE MANAGEMENT & LEADERSHIP | SAY2282390 | Spring Semester | 2+0 | 2 | 3 |
| Course Program | Pazartesi 15:30-16:15 Pazartesi 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Prof.Dr. Canan ÇETİN |
| Assistant(s) | Research Assistant Yaşar Gökalp |
| Aim | To explain the nature of change, to reveal approaches of organizations towards change, to study how managers and employees perceive change and to give different examples on the issue. |
| Course Content | This course contains; Definition of Change,Global Change,Change: Why and When,Change: Why and When,Change Strategies,Successful and unsuccessful strategies,Case studies,Why employees resistance to change,Resistance to Change,Reducing the resistance to change,Administrators' Resistance to Changing ,Successful Examples about Change Strategies,Unsuccessful Examples about Change Strategies,Case Studies. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this course, the student: | ||
| 1.Support and manage change. | 16, 4, 9 | A |
| 3.Support continuous organizational learning and development. | 16, 4, 9 | A |
| 4.Plan and prioritize strategies for disabilities. | 16, 4, 9 | A |
| 5.Anticipate the need for resources to perform change activities. | 16, 4, 9 | A |
| 6.Develop associations among employees to support the organization's mission, vision and strategic plan. | 16, 4, 9 | A |
| 7.Describe the basic elements of organizational development in health institutions. | 16, 4, 9 | A |
| 8.Explain the concepts of attitude research and feedback. | 16, 4, 9 | A |
| 2. Based on continuity, search for opportunities for growth and development of institution. | 16, 4, 9 | A |
| Teaching Methods: | 16: Question - Answer Technique, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Definition of Change | Examination of sample cases related to the subject |
| 2 | Global Change | Examination of sample cases related to the subject |
| 3 | Change: Why and When | Examination of sample cases related to the subject |
| 4 | Change: Why and When | Examination of sample cases related to the subject |
| 5 | Change Strategies | Examination of sample cases related to the subject |
| 6 | Successful and unsuccessful strategies | Examination of sample cases related to the subject |
| 7 | Case studies | Examination of sample cases related to the subject |
| 8 | Why employees resistance to change | Examination of sample cases related to the subject |
| 9 | Resistance to Change | Examination of sample cases related to the subject |
| 10 | Reducing the resistance to change | Examination of sample cases related to the subject |
| 11 | Administrators' Resistance to Changing | Examination of sample cases related to the subject |
| 12 | Successful Examples about Change Strategies | Examination of sample cases related to the subject |
| 13 | Unsuccessful Examples about Change Strategies | Examination of sample cases related to the subject |
| 14 | Case Studies | Examination of sample cases related to the subject |
| Resources |
| Course notes, Web-Sites, Powerpoint presentations and videos. |
| Organizational Development and Change,Thomas G. Cummings, Christopher G. Worley West Pub. 2008. Değişim, Harvard Business Mess Pub. Organizational Change, Barbara Senior and Jocelyn Fleming, Pearson Education, Third Edition, 2006. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 1 | 14 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 16 | 16 | |||
| General Exam | 1 | 26 | 26 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 84 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(84/30) | 3 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| CHANGE MANAGEMENT & LEADERSHIP | SAY2282390 | Spring Semester | 2+0 | 2 | 3 |
| Course Program | Pazartesi 15:30-16:15 Pazartesi 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Prof.Dr. Canan ÇETİN |
| Assistant(s) | Research Assistant Yaşar Gökalp |
| Aim | To explain the nature of change, to reveal approaches of organizations towards change, to study how managers and employees perceive change and to give different examples on the issue. |
| Course Content | This course contains; Definition of Change,Global Change,Change: Why and When,Change: Why and When,Change Strategies,Successful and unsuccessful strategies,Case studies,Why employees resistance to change,Resistance to Change,Reducing the resistance to change,Administrators' Resistance to Changing ,Successful Examples about Change Strategies,Unsuccessful Examples about Change Strategies,Case Studies. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this course, the student: | ||
| 1.Support and manage change. | 16, 4, 9 | A |
| 3.Support continuous organizational learning and development. | 16, 4, 9 | A |
| 4.Plan and prioritize strategies for disabilities. | 16, 4, 9 | A |
| 5.Anticipate the need for resources to perform change activities. | 16, 4, 9 | A |
| 6.Develop associations among employees to support the organization's mission, vision and strategic plan. | 16, 4, 9 | A |
| 7.Describe the basic elements of organizational development in health institutions. | 16, 4, 9 | A |
| 8.Explain the concepts of attitude research and feedback. | 16, 4, 9 | A |
| 2. Based on continuity, search for opportunities for growth and development of institution. | 16, 4, 9 | A |
| Teaching Methods: | 16: Question - Answer Technique, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Definition of Change | Examination of sample cases related to the subject |
| 2 | Global Change | Examination of sample cases related to the subject |
| 3 | Change: Why and When | Examination of sample cases related to the subject |
| 4 | Change: Why and When | Examination of sample cases related to the subject |
| 5 | Change Strategies | Examination of sample cases related to the subject |
| 6 | Successful and unsuccessful strategies | Examination of sample cases related to the subject |
| 7 | Case studies | Examination of sample cases related to the subject |
| 8 | Why employees resistance to change | Examination of sample cases related to the subject |
| 9 | Resistance to Change | Examination of sample cases related to the subject |
| 10 | Reducing the resistance to change | Examination of sample cases related to the subject |
| 11 | Administrators' Resistance to Changing | Examination of sample cases related to the subject |
| 12 | Successful Examples about Change Strategies | Examination of sample cases related to the subject |
| 13 | Unsuccessful Examples about Change Strategies | Examination of sample cases related to the subject |
| 14 | Case Studies | Examination of sample cases related to the subject |
| Resources |
| Course notes, Web-Sites, Powerpoint presentations and videos. |
| Organizational Development and Change,Thomas G. Cummings, Christopher G. Worley West Pub. 2008. Değişim, Harvard Business Mess Pub. Organizational Change, Barbara Senior and Jocelyn Fleming, Pearson Education, Third Edition, 2006. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |