Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| PRODUCTION and PROCESS MANAGEMENT in HEALTH INSTITUTIONS | - | Fall Semester | 2+0 | 2 | 4 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Prof.Dr. Yeter USLU |
| Assistant(s) | Lecturer Salih ONARAN |
| Aim | To gain the ability to use production management and process management tools and techniques in health institutions. |
| Course Content | This course contains; Basic Concepts of Production and Process Management,Production Systems,Product Design,Demand Forecasts,Process Theory,Process Design Patterns,Process Analysis and Improvement Using Visio,Workflow Management,Process Animation,Capacity Planning,Production Planning and Control,Process Analysis and Improvement Applications: Supply Chain Training,Business Analysis,Productivity. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1.It adopts the basic concepts of production management and process management. | 10, 16, 9 | A |
| 2.Describe production and process functions and production manager's work. | 10, 16, 9 | A |
| 3.Demand forecasts, workplace design and selection explain the importance of capacity planning. | 10, 16, 9 | A |
| 4.Plan material requirements and manage inventory control. | 10, 16, 9 | A |
| 5.Apply quality and process management. | 10, 16, 9 | A |
| 6.Explain the importance of performance and productivity concepts in health institutions. | 10, 16, 9 | A |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Basic Concepts of Production and Process Management | Reading relevant subject from the course book |
| 2 | Production Systems | Reading relevant subject from the course book |
| 3 | Product Design | Reading relevant subject from the course book |
| 4 | Demand Forecasts | Reading relevant subject from the course book |
| 5 | Process Theory | Reading relevant subject from the course book |
| 6 | Process Design Patterns | Reading relevant subject from the course book |
| 7 | Process Analysis and Improvement Using Visio | Reading relevant subject from the course book |
| 8 | Workflow Management | Reading relevant subject from the course book |
| 9 | Process Animation | Reading relevant subject from the course book |
| 10 | Capacity Planning | Reading relevant subject from the course book |
| 11 | Production Planning and Control | Reading relevant subject from the course book |
| 12 | Process Analysis and Improvement Applications: Supply Chain Training | Reading relevant subject from the course book |
| 13 | Business Analysis | Reading relevant subject from the course book |
| 14 | Productivity | Reading relevant subject from the course book |
| Resources |
| 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129 1. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005. 2. Dr.Erkan Bayraktar, Üretim ve Hizmet Süreçlerinin Yönetimi, Çağlayan Kitabevi, 1.Baskı |
| 1. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005, |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 2 | 28 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 1 | 20 | 20 | |||
| Quiz | 1 | 2 | 2 | |||
| Midterm Exam | 1 | 16 | 16 | |||
| General Exam | 1 | 26 | 26 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 120 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(120/30) | 4 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| PRODUCTION and PROCESS MANAGEMENT in HEALTH INSTITUTIONS | - | Fall Semester | 2+0 | 2 | 4 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Prof.Dr. Yeter USLU |
| Name of Lecturer(s) | Prof.Dr. Yeter USLU |
| Assistant(s) | Lecturer Salih ONARAN |
| Aim | To gain the ability to use production management and process management tools and techniques in health institutions. |
| Course Content | This course contains; Basic Concepts of Production and Process Management,Production Systems,Product Design,Demand Forecasts,Process Theory,Process Design Patterns,Process Analysis and Improvement Using Visio,Workflow Management,Process Animation,Capacity Planning,Production Planning and Control,Process Analysis and Improvement Applications: Supply Chain Training,Business Analysis,Productivity. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1.It adopts the basic concepts of production management and process management. | 10, 16, 9 | A |
| 2.Describe production and process functions and production manager's work. | 10, 16, 9 | A |
| 3.Demand forecasts, workplace design and selection explain the importance of capacity planning. | 10, 16, 9 | A |
| 4.Plan material requirements and manage inventory control. | 10, 16, 9 | A |
| 5.Apply quality and process management. | 10, 16, 9 | A |
| 6.Explain the importance of performance and productivity concepts in health institutions. | 10, 16, 9 | A |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Basic Concepts of Production and Process Management | Reading relevant subject from the course book |
| 2 | Production Systems | Reading relevant subject from the course book |
| 3 | Product Design | Reading relevant subject from the course book |
| 4 | Demand Forecasts | Reading relevant subject from the course book |
| 5 | Process Theory | Reading relevant subject from the course book |
| 6 | Process Design Patterns | Reading relevant subject from the course book |
| 7 | Process Analysis and Improvement Using Visio | Reading relevant subject from the course book |
| 8 | Workflow Management | Reading relevant subject from the course book |
| 9 | Process Animation | Reading relevant subject from the course book |
| 10 | Capacity Planning | Reading relevant subject from the course book |
| 11 | Production Planning and Control | Reading relevant subject from the course book |
| 12 | Process Analysis and Improvement Applications: Supply Chain Training | Reading relevant subject from the course book |
| 13 | Business Analysis | Reading relevant subject from the course book |
| 14 | Productivity | Reading relevant subject from the course book |
| Resources |
| 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129 1. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005. 2. Dr.Erkan Bayraktar, Üretim ve Hizmet Süreçlerinin Yönetimi, Çağlayan Kitabevi, 1.Baskı |
| 1. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005, |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | X | |||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | X | |||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |