Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| INTERPERSONAL CONFLICT RESOLUTION and MEDIATION | - | Fall Semester | 3+0 | 3 | 7 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Second Cycle (Master's Degree) |
| Course Type | Elective |
| Course Coordinator | Assoc.Prof. Ülkü TOSUN |
| Name of Lecturer(s) | Assoc.Prof. Ülkü TOSUN |
| Assistant(s) | |
| Aim | Comprehending the conflict resolution techniques to solve the conflicts in interpersonal relationships |
| Course Content | This course contains; the importance of conflict resolution technique in interpersonal relations,Individual, social and cultural differences and change,Teamwork,What is cooperation? Why necessary? How the cooperation process can teach / learn in class and schools?,Communications and its main factors,Communication roadblocks,Definition and Control of anger control, frustration and agressive emotions (in class, in school, and in society,Communication Skills-I, in the Change and Conflict resolution Process,Communication Skills-II in the change and conflict resolution process,Conflict Resolution Techniques -1,Ethical rules and conflict resolution techniques-2,Ethical rules and Conflict Resolution Techniques-3,Mediation Techniques and Applications,Peer Mediation. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Recognize conflict resolution techniques | 10, 16, 6, 9 | E, H |
| Negotiateand solve the personal conflicts with the other part | 10, 16, 6, 9 | E, H |
| Solve the conflicts between two parts through mediation techniques by reconciling | 10, 16, 6, 9 | E, H |
| create a peaceful social environment | 10, 16, 6, 9 | E, H |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 6: Experiential Learning, 9: Lecture Method |
| Assessment Methods: | E: Homework, H: Performance Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | the importance of conflict resolution technique in interpersonal relations | Öğülmüş,Ş.Related Chapters |
| 2 | Individual, social and cultural differences and change | Öğülmüş,S. 2006, Related Chapters |
| 3 | Teamwork | Watch the animasion videos in Youtube related to topic |
| 4 | What is cooperation? Why necessary? How the cooperation process can teach / learn in class and schools? | Türnüklü et all.,2009, Related chapters |
| 5 | Communications and its main factors | Gordon,T.,2012. Türnüklü et all.,2009 Related Chapters |
| 6 | Communication roadblocks | Gordon,T.,2012 Related Chapters |
| 7 | Definition and Control of anger control, frustration and agressive emotions (in class, in school, and in society | Akgün,S.ve Aras,A.,2010; Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 8 | Communication Skills-I, in the Change and Conflict resolution Process | Gordon,T.,2012 Related Chapters |
| 9 | Communication Skills-II in the change and conflict resolution process | Gordon,T.,2012 Related Chapters |
| 10 | Conflict Resolution Techniques -1 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 11 | Ethical rules and conflict resolution techniques-2 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 12 | Ethical rules and Conflict Resolution Techniques-3 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 13 | Mediation Techniques and Applications | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 14 | Peer Mediation | Akgün,S ve Aras,A.,2010, Related Chapters |
| Resources |
| - Akgün,Serap & Araz, Arzu (2010) Anlaşmazlıklarımızı Çözebiliriz, Nobel yayınları,Ankara. - Öğülmüş, Selahattin (2006) Kişilerarası Sorun Çözme Becerileri ve Eğitimi, Nobel yayınları, Ankara. - Taştan,Nuray (2006) Çatışma Çözme Eğitimi ve Akran Arabuluculuğu, Ed.Uğur Öner, Nobel Yayınları, - Türnüklü,A., Kaçmaz,T., İkiz,E. & Balcı,F.(2009) Anlaşmazlık Çözümü, Müzakere ve Akran Arabuluculuk Eğitimi Programı, Maya Akademi Yayınları - Gordon,T.(2012). Etkili Liderlik Eğitimi. Profil Kitap |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | To analyze the theoretical and practical information about the field of Psychological Counseling and Guidance with a scientific understanding. | X | |||||
| 2 | Understands how to use the theoretical and practical knowledge in the field of Guidance and Psychological Counseling to strengthen the psychological well-being of clients within the scope of protective and preventive mental health. | X | |||||
| 3 | To understand scientific research methods and techniques on the basis of scientific research ethics. | X | |||||
| 4 | To plan and implement guidance and psychological counseling services (such as individual psychological counseling, group counseling, psychoeducation, individual guidance, group counseling, etc.) to increase the psychological resilience of clients and strengthen their psychological well-being. | X | |||||
| 5 | To design and conduct researches that will produce solutions to current problems and needs in the field of Guidance and Psychological Counseling. | X | |||||
| 6 | Guidance and Psychological Counseling determines the needs of the clients within the scope of the basic principles and techniques of practice in the specialization sub-areas (School counseling, marriage and family counseling, career counseling, mental health counseling), plans the interventions that will support their needs, applies and evaluates their effectiveness. | X | |||||
| 7 | As a member of the profession serving in the field of mental health and complying with the ethical principles and values of the profession, he fulfills the roles and duties expected of him on the basis of individual, family and social needs in the context of preventive and preventive mental health. | X | |||||
| 8 | To supports social problems experienced at national and international level by designing projects and activities related to its field within the framework of social responsibility. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 50 | |
| Rate of Final Exam to Success | 50 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 3 | 42 | |||
| Guided Problem Solving | 2 | 6 | 12 | |||
| Resolution of Homework Problems and Submission as a Report | 2 | 5 | 10 | |||
| Term Project | 2 | 4 | 8 | |||
| Presentation of Project / Seminar | 1 | 3 | 3 | |||
| Quiz | 1 | 4 | 4 | |||
| Midterm Exam | 1 | 4 | 4 | |||
| General Exam | 1 | 4 | 4 | |||
| Performance Task, Maintenance Plan | 3 | 6 | 18 | |||
| Total Workload(Hour) | 105 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(105/30) | 4 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| INTERPERSONAL CONFLICT RESOLUTION and MEDIATION | - | Fall Semester | 3+0 | 3 | 7 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Second Cycle (Master's Degree) |
| Course Type | Elective |
| Course Coordinator | Assoc.Prof. Ülkü TOSUN |
| Name of Lecturer(s) | Assoc.Prof. Ülkü TOSUN |
| Assistant(s) | |
| Aim | Comprehending the conflict resolution techniques to solve the conflicts in interpersonal relationships |
| Course Content | This course contains; the importance of conflict resolution technique in interpersonal relations,Individual, social and cultural differences and change,Teamwork,What is cooperation? Why necessary? How the cooperation process can teach / learn in class and schools?,Communications and its main factors,Communication roadblocks,Definition and Control of anger control, frustration and agressive emotions (in class, in school, and in society,Communication Skills-I, in the Change and Conflict resolution Process,Communication Skills-II in the change and conflict resolution process,Conflict Resolution Techniques -1,Ethical rules and conflict resolution techniques-2,Ethical rules and Conflict Resolution Techniques-3,Mediation Techniques and Applications,Peer Mediation. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Recognize conflict resolution techniques | 10, 16, 6, 9 | E, H |
| Negotiateand solve the personal conflicts with the other part | 10, 16, 6, 9 | E, H |
| Solve the conflicts between two parts through mediation techniques by reconciling | 10, 16, 6, 9 | E, H |
| create a peaceful social environment | 10, 16, 6, 9 | E, H |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 6: Experiential Learning, 9: Lecture Method |
| Assessment Methods: | E: Homework, H: Performance Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | the importance of conflict resolution technique in interpersonal relations | Öğülmüş,Ş.Related Chapters |
| 2 | Individual, social and cultural differences and change | Öğülmüş,S. 2006, Related Chapters |
| 3 | Teamwork | Watch the animasion videos in Youtube related to topic |
| 4 | What is cooperation? Why necessary? How the cooperation process can teach / learn in class and schools? | Türnüklü et all.,2009, Related chapters |
| 5 | Communications and its main factors | Gordon,T.,2012. Türnüklü et all.,2009 Related Chapters |
| 6 | Communication roadblocks | Gordon,T.,2012 Related Chapters |
| 7 | Definition and Control of anger control, frustration and agressive emotions (in class, in school, and in society | Akgün,S.ve Aras,A.,2010; Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 8 | Communication Skills-I, in the Change and Conflict resolution Process | Gordon,T.,2012 Related Chapters |
| 9 | Communication Skills-II in the change and conflict resolution process | Gordon,T.,2012 Related Chapters |
| 10 | Conflict Resolution Techniques -1 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 11 | Ethical rules and conflict resolution techniques-2 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 12 | Ethical rules and Conflict Resolution Techniques-3 | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 13 | Mediation Techniques and Applications | Taştan,N.2006 ; Türnüklü,A. ve arkadaşları, 2009, Related Chapters |
| 14 | Peer Mediation | Akgün,S ve Aras,A.,2010, Related Chapters |
| Resources |
| - Akgün,Serap & Araz, Arzu (2010) Anlaşmazlıklarımızı Çözebiliriz, Nobel yayınları,Ankara. - Öğülmüş, Selahattin (2006) Kişilerarası Sorun Çözme Becerileri ve Eğitimi, Nobel yayınları, Ankara. - Taştan,Nuray (2006) Çatışma Çözme Eğitimi ve Akran Arabuluculuğu, Ed.Uğur Öner, Nobel Yayınları, - Türnüklü,A., Kaçmaz,T., İkiz,E. & Balcı,F.(2009) Anlaşmazlık Çözümü, Müzakere ve Akran Arabuluculuk Eğitimi Programı, Maya Akademi Yayınları - Gordon,T.(2012). Etkili Liderlik Eğitimi. Profil Kitap |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | To analyze the theoretical and practical information about the field of Psychological Counseling and Guidance with a scientific understanding. | X | |||||
| 2 | Understands how to use the theoretical and practical knowledge in the field of Guidance and Psychological Counseling to strengthen the psychological well-being of clients within the scope of protective and preventive mental health. | X | |||||
| 3 | To understand scientific research methods and techniques on the basis of scientific research ethics. | X | |||||
| 4 | To plan and implement guidance and psychological counseling services (such as individual psychological counseling, group counseling, psychoeducation, individual guidance, group counseling, etc.) to increase the psychological resilience of clients and strengthen their psychological well-being. | X | |||||
| 5 | To design and conduct researches that will produce solutions to current problems and needs in the field of Guidance and Psychological Counseling. | X | |||||
| 6 | Guidance and Psychological Counseling determines the needs of the clients within the scope of the basic principles and techniques of practice in the specialization sub-areas (School counseling, marriage and family counseling, career counseling, mental health counseling), plans the interventions that will support their needs, applies and evaluates their effectiveness. | X | |||||
| 7 | As a member of the profession serving in the field of mental health and complying with the ethical principles and values of the profession, he fulfills the roles and duties expected of him on the basis of individual, family and social needs in the context of preventive and preventive mental health. | X | |||||
| 8 | To supports social problems experienced at national and international level by designing projects and activities related to its field within the framework of social responsibility. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 50 | |
| Rate of Final Exam to Success | 50 | |
| Total | 100 | |