Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| COMMUNICATION SKILLS | İK1126130 | Fall Semester | 2+0 | 2 | 4 |
| Course Program | Cuma 09:00-09:45 Cuma 10:00-10:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Short Cycle (Associate's Degree) |
| Course Type | Required |
| Course Coordinator | Lect. Emine AKBAŞ DEMİRKAN |
| Name of Lecturer(s) | Lect. Emine AKBAŞ DEMİRKAN |
| Assistant(s) | |
| Aim | To earn effective communication methods for being able to prevent the potential conflicts in human relationship |
| Course Content | This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 5.1.Effective listening wins. | ||
| 1. Will be able to interpret the process of effective communication. | 10, 12, 13, 15, 19, 5, 6, 9 | A, E |
| 1.1. Explain the elements in the process of communication. | 19, 23, 9 | A, E |
| 1.2. Discuss the characteristics and functions of element in the process of communication. | 10, 12, 13, 19, 20, 4 | A, E |
| 1.3. Illustrate the barriers of communication. | 12, 13, 15, 19, 5, 6, 9 | A, E |
| 2. Will be able to categorize the levels of communication. | 13, 19, 23, 9 | A, E |
| 2.1. Interpret the methods of communication. | 10, 16, 19 | A, E |
| 2.2. Explain the factors of interpersonal communication. | 13, 19, 23, 9 | A, E |
| 2.3. Compare the methods of verbal and non-verbal communication. | 12, 13, 15, 19, 5, 9 | A, E |
| 3. Will be able to compose behaviour change by communication. | 12, 13, 15, 19, 5, 9 | A, E |
| 3.1. Discuss the effects of communication about behaviour. | 12, 13, 15, 19, 5, 9 | A, E |
| 3.2. Explain the mechanism of resistance against communiacation. | 12, 13, 15, 19, 5, 9 | A, E |
| 4. Will be able to use non-verbal communication methods. | 14, 15, 5, 6, 8, 9 | A |
| 4.1. Benefit from body language to support what they say. | 14, 6, 8, 9 | A |
| 4.2. Uses gestures and facial expressions effectively | 13, 14, 15, 6, 8, 9 | A |
| 4.3 Gains the ability to read body language. | ||
| 4.4 Uses gestures and facial expressions effectively. | ||
| 5. Will be able to use active listening skills. | 14, 5, 6, 9 | A |
| 5.2. Empathy skills develop. |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Integrating Game | |
| 2 | The Concept and Types of Communication | |
| 3 | Communication Barriers, | |
| 4 | Listening | |
| 5 | Advocate Communication | |
| 6 | Empathy | |
| 7 | Body Language in Communication | |
| 8 | Self Communication | |
| 9 | Communication with Environment and Society | |
| 10 | Anger Management | |
| 11 | Communication Conflicts and Analysis I | |
| 12 | Communication Conflicts and Analysis II | |
| 13 | Communication in Professional Practice I | |
| 14 | Communication in Professional Practice II |
| Resources |
| 1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing 2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
| 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | To have basic theoretical and practical knowledge supported by textbooks, application tools and other resources containing current information in the field. | ||||||
| 2 | Gain the skills to use basic level theoretical and practical knowledge acquired within the field in the same field of a higher education level or in a field of same level | ||||||
| 3 | Interpret and evaluate data, define problems, do analysis, produce solutions based on proof with using basic level knowledge and practices gained within the field | ||||||
| 4 | Conduct studies at basic level within the field independently | ||||||
| 5 | Take responsibility as a team member in order to solve unexpected complex problems faced in the implementations within the field | X | |||||
| 6 | Conduct activities towards the development of subordinates within a project | X | |||||
| 7 | Evaluate the acquired knowledge and skills at basic level within the field with a critical approach, determine and respond to learning needs | X | |||||
| 8 | Direct the education received to a higher education level in the same field or to an occupation in the same level | ||||||
| 9 | Gain awareness of lifelong learning | X | |||||
| 10 | Transfer the ideas based on the basic knowledge and skills acquired within the field through written and oral communication | X | |||||
| 11 | Share the ideas and solution proposals to problems about issues within the field with professionals and non-professionals | X | |||||
| 12 | Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge | ||||||
| 13 | Possess social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field | X | |||||
| 14 | Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 5 | 2 | 10 | |||
| Resolution of Homework Problems and Submission as a Report | 4 | 2 | 8 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 20 | 20 | |||
| General Exam | 1 | 40 | 40 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 106 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(106/30) | 4 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| COMMUNICATION SKILLS | İK1126130 | Fall Semester | 2+0 | 2 | 4 |
| Course Program | Cuma 09:00-09:45 Cuma 10:00-10:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Short Cycle (Associate's Degree) |
| Course Type | Required |
| Course Coordinator | Lect. Emine AKBAŞ DEMİRKAN |
| Name of Lecturer(s) | Lect. Emine AKBAŞ DEMİRKAN |
| Assistant(s) | |
| Aim | To earn effective communication methods for being able to prevent the potential conflicts in human relationship |
| Course Content | This course contains; Integrating Game,The Concept and Types of Communication,Communication Barriers,,Listening,Advocate Communication,Empathy,Body Language in Communication,Self Communication,Communication with Environment and Society,Anger Management,Communication Conflicts and Analysis I,Communication Conflicts and Analysis II,Communication in Professional Practice I,Communication in Professional Practice II. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 5.1.Effective listening wins. | ||
| 1. Will be able to interpret the process of effective communication. | 10, 12, 13, 15, 19, 5, 6, 9 | A, E |
| 1.1. Explain the elements in the process of communication. | 19, 23, 9 | A, E |
| 1.2. Discuss the characteristics and functions of element in the process of communication. | 10, 12, 13, 19, 20, 4 | A, E |
| 1.3. Illustrate the barriers of communication. | 12, 13, 15, 19, 5, 6, 9 | A, E |
| 2. Will be able to categorize the levels of communication. | 13, 19, 23, 9 | A, E |
| 2.1. Interpret the methods of communication. | 10, 16, 19 | A, E |
| 2.2. Explain the factors of interpersonal communication. | 13, 19, 23, 9 | A, E |
| 2.3. Compare the methods of verbal and non-verbal communication. | 12, 13, 15, 19, 5, 9 | A, E |
| 3. Will be able to compose behaviour change by communication. | 12, 13, 15, 19, 5, 9 | A, E |
| 3.1. Discuss the effects of communication about behaviour. | 12, 13, 15, 19, 5, 9 | A, E |
| 3.2. Explain the mechanism of resistance against communiacation. | 12, 13, 15, 19, 5, 9 | A, E |
| 4. Will be able to use non-verbal communication methods. | 14, 15, 5, 6, 8, 9 | A |
| 4.1. Benefit from body language to support what they say. | 14, 6, 8, 9 | A |
| 4.2. Uses gestures and facial expressions effectively | 13, 14, 15, 6, 8, 9 | A |
| 4.3 Gains the ability to read body language. | ||
| 4.4 Uses gestures and facial expressions effectively. | ||
| 5. Will be able to use active listening skills. | 14, 5, 6, 9 | A |
| 5.2. Empathy skills develop. |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 14: Self Study Method, 15: Role Play and Drama Technique, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 23: Concept Map Technique, 4: Inquiry-Based Learning, 5: Cooperative Learning, 6: Experiential Learning, 8: Flipped Classroom Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Integrating Game | |
| 2 | The Concept and Types of Communication | |
| 3 | Communication Barriers, | |
| 4 | Listening | |
| 5 | Advocate Communication | |
| 6 | Empathy | |
| 7 | Body Language in Communication | |
| 8 | Self Communication | |
| 9 | Communication with Environment and Society | |
| 10 | Anger Management | |
| 11 | Communication Conflicts and Analysis I | |
| 12 | Communication Conflicts and Analysis II | |
| 13 | Communication in Professional Practice I | |
| 14 | Communication in Professional Practice II |
| Resources |
| 1-Üstün Dökmen: Communication Conflicts and Empathy, System Publishing 2-Doğan Cüceloğlu: Human to Human Again, Remzi Bookstore 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
| 3-Demet Gürüz, Communication Skills – Understanding, Explaining, Understanding, Nobel Publishing |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | To have basic theoretical and practical knowledge supported by textbooks, application tools and other resources containing current information in the field. | ||||||
| 2 | Gain the skills to use basic level theoretical and practical knowledge acquired within the field in the same field of a higher education level or in a field of same level | ||||||
| 3 | Interpret and evaluate data, define problems, do analysis, produce solutions based on proof with using basic level knowledge and practices gained within the field | ||||||
| 4 | Conduct studies at basic level within the field independently | ||||||
| 5 | Take responsibility as a team member in order to solve unexpected complex problems faced in the implementations within the field | X | |||||
| 6 | Conduct activities towards the development of subordinates within a project | X | |||||
| 7 | Evaluate the acquired knowledge and skills at basic level within the field with a critical approach, determine and respond to learning needs | X | |||||
| 8 | Direct the education received to a higher education level in the same field or to an occupation in the same level | ||||||
| 9 | Gain awareness of lifelong learning | X | |||||
| 10 | Transfer the ideas based on the basic knowledge and skills acquired within the field through written and oral communication | X | |||||
| 11 | Share the ideas and solution proposals to problems about issues within the field with professionals and non-professionals | X | |||||
| 12 | Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge | ||||||
| 13 | Possess social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field | X | |||||
| 14 | Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |