Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY MANAGEMENT in HEALTH | - | Spring Semester | 2+0 | 2 | 2 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Short Cycle (Associate's Degree) |
| Course Type | Elective |
| Course Coordinator | Lect. Salih ONARAN |
| Name of Lecturer(s) | Lect. Seren EĞİLLİ |
| Assistant(s) | |
| Aim | To provide insight in the light of patient and employee safety principles about quality processes and practices in Türkiye Healthcare System. |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Explains the importance, necessity, and characteristics of quality management in health services. | 10, 13, 16, 9 | A |
| 2. Defines the basic concepts related to health quality management and techniques used in quality improvement | 10, 13, 16, 9 | A |
| 3. Interprets the current approaches related to patient and employee safety. | 10, 13, 16, 9 | A |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management | Reading the first source from 12th page to 26th page. |
| 3 | Characteristics of Quality Management in Health Services | Reading second source |
| 4 | Measurement of Quality in Health Services | Reading the first source from 84th page to 89th page. |
| 5 | Tools and Techniques Used in Quality Improvement | '' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question |
| 6 | Medical Errors and Causes | ''Noorder Drug Administration Culture'' Analyzing the case study |
| 7 | Medical Errors Reporting and Management | ''Don't Report, Fired from Work'' Analyzing case study |
| 8 | Patient Safety | ''Verbal Order'' Analyzing case study |
| 9 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 10 | Medication Errors and Prevention Strategies | 'It can be used if the effect of medicine is passed'' Analyzing case study |
| 11 | Prevention of Errors in Invasive / Noninvasive Initiatives | Reading third source from 62th page to 82th page. |
| 12 | Prevention of Communication Errrors | '' What can be done to improve communication management in health services? '' Answering the discussion question |
| 13 | Patient Falls and Prevention Strategies | Reading third source from 83th page to 95th page |
| 14 | Employee Safety | ''The Price of Carelessness'' Analyzing case study |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Tekin, DE., Civil, SÖ. (2012). Patient Safety The Role of the Nurse in Unexpected Events, Istanbul: Nobel Publishing. 4. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Alanı ile ilgili temel düzeyde kuramsal ve uygulamalı bilgilere sahiptir. | X | |||||
| 2 | Alanıyla ilgili etik ilke ve kurallara ilişkin bilgiye sahiptir. | X | |||||
| 3 | Alanı ile ilgili temel düzeydeki kuramsal ve uygulamalı bilgileri kullanır. | X | |||||
| 4 | Alanı ile ilgili sahip olduğu temel bilgi birikimini kullanarak verilen bir görevi bağımsız olarak yürütür. | X | |||||
| 5 | Alanında edindiği temel düzeydeki bilgi ve becerileri eleştirel bir yaklaşımla değerlendirir; öğrenme gereksinimlerini belirler ve öğrenmesini yönlendirir. | X | |||||
| 6 | Alanı ile ilgili bilişim ve iletişim teknolojilerini kullanıp sözel ve yazılı iletişim kurarak kendini etkin ifade eder. | X | |||||
| 7 | Sağlık alanında toplumun ve dünyanın gündemindeki gelişmeleri izler ve toplumsal sorumluk bilinci ile değerlendirir. | X | |||||
| 8 | Sağlıklı, engelli ve fizyoterapi gerektiren bireylere elektroterapi programını uygulama bilgisine sahiptir. | X | |||||
| 9 | Birey olarak görev, hak ve sorumlulukları ile ilgili yasa, yönetmelik, mevzuat ve mesleki etik kurallarına uygun davranır. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 0 | 0 | 0 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 14 | 1 | 14 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 6 | 6 | |||
| General Exam | 1 | 12 | 12 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 60 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(60/30) | 2 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY MANAGEMENT in HEALTH | - | Spring Semester | 2+0 | 2 | 2 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | Short Cycle (Associate's Degree) |
| Course Type | Elective |
| Course Coordinator | Lect. Salih ONARAN |
| Name of Lecturer(s) | Lect. Seren EĞİLLİ |
| Assistant(s) | |
| Aim | To provide insight in the light of patient and employee safety principles about quality processes and practices in Türkiye Healthcare System. |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Explains the importance, necessity, and characteristics of quality management in health services. | 10, 13, 16, 9 | A |
| 2. Defines the basic concepts related to health quality management and techniques used in quality improvement | 10, 13, 16, 9 | A |
| 3. Interprets the current approaches related to patient and employee safety. | 10, 13, 16, 9 | A |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management | Reading the first source from 12th page to 26th page. |
| 3 | Characteristics of Quality Management in Health Services | Reading second source |
| 4 | Measurement of Quality in Health Services | Reading the first source from 84th page to 89th page. |
| 5 | Tools and Techniques Used in Quality Improvement | '' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question |
| 6 | Medical Errors and Causes | ''Noorder Drug Administration Culture'' Analyzing the case study |
| 7 | Medical Errors Reporting and Management | ''Don't Report, Fired from Work'' Analyzing case study |
| 8 | Patient Safety | ''Verbal Order'' Analyzing case study |
| 9 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 10 | Medication Errors and Prevention Strategies | 'It can be used if the effect of medicine is passed'' Analyzing case study |
| 11 | Prevention of Errors in Invasive / Noninvasive Initiatives | Reading third source from 62th page to 82th page. |
| 12 | Prevention of Communication Errrors | '' What can be done to improve communication management in health services? '' Answering the discussion question |
| 13 | Patient Falls and Prevention Strategies | Reading third source from 83th page to 95th page |
| 14 | Employee Safety | ''The Price of Carelessness'' Analyzing case study |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Tekin, DE., Civil, SÖ. (2012). Patient Safety The Role of the Nurse in Unexpected Events, Istanbul: Nobel Publishing. 4. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Alanı ile ilgili temel düzeyde kuramsal ve uygulamalı bilgilere sahiptir. | X | |||||
| 2 | Alanıyla ilgili etik ilke ve kurallara ilişkin bilgiye sahiptir. | X | |||||
| 3 | Alanı ile ilgili temel düzeydeki kuramsal ve uygulamalı bilgileri kullanır. | X | |||||
| 4 | Alanı ile ilgili sahip olduğu temel bilgi birikimini kullanarak verilen bir görevi bağımsız olarak yürütür. | X | |||||
| 5 | Alanında edindiği temel düzeydeki bilgi ve becerileri eleştirel bir yaklaşımla değerlendirir; öğrenme gereksinimlerini belirler ve öğrenmesini yönlendirir. | X | |||||
| 6 | Alanı ile ilgili bilişim ve iletişim teknolojilerini kullanıp sözel ve yazılı iletişim kurarak kendini etkin ifade eder. | X | |||||
| 7 | Sağlık alanında toplumun ve dünyanın gündemindeki gelişmeleri izler ve toplumsal sorumluk bilinci ile değerlendirir. | X | |||||
| 8 | Sağlıklı, engelli ve fizyoterapi gerektiren bireylere elektroterapi programını uygulama bilgisine sahiptir. | X | |||||
| 9 | Birey olarak görev, hak ve sorumlulukları ile ilgili yasa, yönetmelik, mevzuat ve mesleki etik kurallarına uygun davranır. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |