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Course Detail

Course Description

CourseCodeSemesterT+P (Hour)CreditECTS
TOTAL QUALITY MANAGEMENTBUS2112033Fall Semester3+035
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of CourseEnglish
Course LevelFirst Cycle (Bachelor's Degree)
Course TypeRequired
Course Coordinator
Name of Lecturer(s)Assoc.Prof. Elif BAYKAL
Assistant(s)
Aim
Course ContentThis course contains; ,,,,,,,,,,,,,.
Dersin Öğrenme KazanımlarıTeaching MethodsAssessment Methods
Will be able to have ability to think customer-orientedA, D, E
1. Will be able to explain the theoretical framework of total quality management.A, D, E
1.1 Identify total quality management
1.2 Defines the concept of quality
1.3 Can compare the concepts of quality and total quality
2. Will be able to have knowledge about process managementA, D, E
2.1 Defines process management
2.2 Explains process management
2.3 Understand the basic elements of process management development
3.1 Defines customers within the scope of quality
3.2 Defines customers' quality expectations
3.3 Explains quality and customer relationship
4. Will be able to implement quality assurance systemsA, D, E
4.1 Defines the quality assurance system
4.2 Explains quality assurance systems
4.3 Establishes a quality assurance system
5. Will be able to have problem solving skillsA, D, E
5.1 Can perform statistical quality control
5.2 Interprets quality control charts
5.3 Creates a quality control strategy
Teaching Methods:
Assessment Methods:A: Traditional Written Exam, D: Oral Exam, E: Homework

Course Outline

OrderSubjectsPreliminary Work
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Resources

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
NoProgram QualificationContribution Level
12345
1
Defines the theoretical issues in the field of business administration
X
2
Describes the necessary qualitative and quantitative methods in the field of business and management.
X
3
Uses at least one computer program in the field of business and management
X
4
Sustains proficiency in a foreign language required for business and management.
5
Prepares managerial investment projects and work in a team.
X
6
Constantly renews himself / herself by following developments in business and management with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.
7
Uses theoretical and practical expertise in the field of business administration
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
9
Adopts organizational / institutional and social ethical values.
10
Within the framework of service responsiveness, adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in different disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
X
12
Uses and Analyses the fundamental and advanced techniques in the field to enhance business performance, productivity, sustainability,innovation and research, efficiency and effectiveness.

Assessment Methods

Contribution LevelAbsolute Evaluation
Rate of Midterm Exam to Success 40
Rate of Final Exam to Success 60
Total 100
ECTS / Workload Table
ActivitiesNumber ofDuration(Hour)Total Workload(Hour)
Course Hours14342
Guided Problem Solving31030
Resolution of Homework Problems and Submission as a Report11010
Term Project000
Presentation of Project / Seminar11010
Quiz11515
Midterm Exam11212
General Exam12424
Performance Task, Maintenance Plan000
Total Workload(Hour)143
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(143/30)5
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.

Detail Informations of the Course

Course Description

CourseCodeSemesterT+P (Hour)CreditECTS
TOTAL QUALITY MANAGEMENTBUS2112033Fall Semester3+035
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of CourseEnglish
Course LevelFirst Cycle (Bachelor's Degree)
Course TypeRequired
Course Coordinator
Name of Lecturer(s)Assoc.Prof. Elif BAYKAL
Assistant(s)
Aim
Course ContentThis course contains; ,,,,,,,,,,,,,.
Dersin Öğrenme KazanımlarıTeaching MethodsAssessment Methods
Will be able to have ability to think customer-orientedA, D, E
1. Will be able to explain the theoretical framework of total quality management.A, D, E
1.1 Identify total quality management
1.2 Defines the concept of quality
1.3 Can compare the concepts of quality and total quality
2. Will be able to have knowledge about process managementA, D, E
2.1 Defines process management
2.2 Explains process management
2.3 Understand the basic elements of process management development
3.1 Defines customers within the scope of quality
3.2 Defines customers' quality expectations
3.3 Explains quality and customer relationship
4. Will be able to implement quality assurance systemsA, D, E
4.1 Defines the quality assurance system
4.2 Explains quality assurance systems
4.3 Establishes a quality assurance system
5. Will be able to have problem solving skillsA, D, E
5.1 Can perform statistical quality control
5.2 Interprets quality control charts
5.3 Creates a quality control strategy
Teaching Methods:
Assessment Methods:A: Traditional Written Exam, D: Oral Exam, E: Homework

Course Outline

OrderSubjectsPreliminary Work
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Resources

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
NoProgram QualificationContribution Level
12345
1
Defines the theoretical issues in the field of business administration
X
2
Describes the necessary qualitative and quantitative methods in the field of business and management.
X
3
Uses at least one computer program in the field of business and management
X
4
Sustains proficiency in a foreign language required for business and management.
5
Prepares managerial investment projects and work in a team.
X
6
Constantly renews himself / herself by following developments in business and management with an understanding of the importance of lifelong learning through critically evaluating the knowledge and skills that s/he has got.
7
Uses theoretical and practical expertise in the field of business administration
8
Follows up-to-date technology using a foreign language at least A1 level, holds verbal / written communication.
9
Adopts organizational / institutional and social ethical values.
10
Within the framework of service responsiveness, adopts social responsibility principles and takes initiative when necessary.
11
Uses and analyses basic facts and data in different disciplines (economics, finance, sociology, law, business) in order to conduct interdisciplinary studies.
X
12
Uses and Analyses the fundamental and advanced techniques in the field to enhance business performance, productivity, sustainability,innovation and research, efficiency and effectiveness.

Assessment Methods

Contribution LevelAbsolute Evaluation
Rate of Midterm Exam to Success 40
Rate of Final Exam to Success 60
Total 100

Numerical Data

Ekleme Tarihi: 09/10/2023 - 09:58Son Güncelleme Tarihi: 09/10/2023 - 10:00