Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| COMMUNICATION in HEALTH SERVICES | - | Fall Semester | 2+0 | 2 | 2 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | |
| Name of Lecturer(s) | |
| Assistant(s) | Assist. Prof. Dr. Tuba Kalçık |
| Aim | To earn effective communication methods for being able to prevent the potential conflicts in health services. |
| Course Content | This course contains; Introduction to Communication,Elements of Communication,Communication Requirements,Communication Barriers,Health Communication,Target Audience in Health Communication,Levels of Communication in Health Services,Theories of Health Behaviour-I,Theories of Health Behaviour-II,Health Employees-Patient Communication,Models of Adjudication,Interview Methods,Types of Patient and Methods of Approach,Body Language. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Interprets the effective communication process. | 9 | A |
| Explains the elements in the process of communication. | 9 | A |
| Debates the characteristics and functions of element in the process of communication. | 9 | A |
| Compares the approaches of communication. | 9 | A |
| Illustrates the barriers of communication. | 9 | A |
| Classifies the levels at which communication can occur in health services. | 9 | A |
| Interprets the methods of communication. | 9 | A |
| Explains the factors of conversation in interpersonal communication. | 9 | A |
| Compares the methods of verbal and non-verbal communication. | 9 | A |
| Creates behavioral change through communication. | 9 | A |
| Debates the effects of communication about behaviour. | 9 | A |
| Compares the stages of the process of behaviour change. | 9 | A |
| Explains the mechanism of resistance against communiacation. | 9 | A |
| Teaching Methods: | 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to Communication | Mebis Notes |
| 2 | Elements of Communication | Mebis Notes |
| 3 | Communication Requirements | Mebis notes |
| 4 | Communication Barriers | Mebis Notes |
| 5 | Health Communication | Mebis Notes |
| 6 | Target Audience in Health Communication | Mebis Notes |
| 7 | Levels of Communication in Health Services | Mebis Notes |
| 8 | Theories of Health Behaviour-I | Mebis Notes |
| 9 | Theories of Health Behaviour-II | Mebis Notes |
| 10 | Health Employees-Patient Communication | Mebis Notes |
| 11 | Models of Adjudication | Mebis Notes |
| 12 | Interview Methods | Mebis Notes |
| 13 | Types of Patient and Methods of Approach | Mebis Notes |
| 14 | Body Language | Mebis Notes |
| Resources |
| Mebis notes |
| Okay A. Sağlık İletişimi, Der’in Yayınları, İstanbul, 2012. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | 1. Knows how to access current basic, theoretical and applied scientific knowledge in the field of speech and language therapy by using information technologies and resources; evaluates the accuracy, reliability and validity of this information. | X | |||||
| 2 | 2. Uses the knowledge and skills acquired in education in an evidence-based manner and effectively for the improvement of quality of life for communication, speech, language, voice and swallowing health at individual and social level and for the prevention, diagnosis and therapy of disorders in this field. | X | |||||
| 3 | 3. Establishes interdisciplinary collaborations with the health professionals and other professionals with a sense of social responsibility and becomes a reliable member of the team of health professionals. | X | |||||
| 4 | 4. Collects evidence-based data using technological devices and tools in the field, plans, implements, modifies, terminates, reports, documents and monitors programs securely. | X | |||||
| 5 | 5. Undertakes prevention, functional assessment, differential diagnosis, therapy, rehabilitation practices with a holistic approach based on bio-psycho-social and cultural norms, utilizing knowledge and skills gained in the professional field along with the appropriate technology, | X | |||||
| 6 | 6. Has the ability to conduct professional and academic studies independently, effectively and ethically; has the ability to take responsibility as a team member and to find solutions to expected or unforeseen problems. | X | |||||
| 7 | 7. Acts in accordance with the processes by having sufficient awareness of quality management and continuity, environmental protection and occupational safety. | X | |||||
| 8 | 8. Identifies personal and professional learning needs with a self-critical approach, learns at least one foreign language, develops a positive attitude towards lifelong-learning, and demonstrates what he/she has learned. | X | |||||
| 9 | 9. As an individual, he/she sets an example to the society with his/her positive attitudes, behaviors and communication open to continuous change; acts respectful and sensitive to democracy and human rights, social, cultural, linguistic and individual differences at the universal level. | X | |||||
| 10 | 10. As an individual, he/she acts in accordance with the legislations and regulations, scientific and professional ethical values related to his/her field; fulfills all the duties and responsibilities required by his/her profession while observing the rights of the clients and protects and defends his/her professional rights. | X | |||||
| 11 | 11. Has the necessary skills to take part in national and international policy development efforts related to personal and public health, family counseling, social awareness, health and education policies related to the field of speech-language pathology, and conveys clear and accurate information. | X | |||||
| 12 | 12. Participates in the planning and execution of projects and research, utilizing his/her knowledge on research methods, teaching-learning, assessment and evaluation and management. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 1 | 14 | |||
| Resolution of Homework Problems and Submission as a Report | 2 | 5 | 10 | |||
| Term Project | 1 | 0 | 0 | |||
| Presentation of Project / Seminar | 1 | 0 | 0 | |||
| Quiz | 1 | 0 | 0 | |||
| Midterm Exam | 1 | 9 | 9 | |||
| General Exam | 1 | 13 | 13 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 74 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(74/30) | 2 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| COMMUNICATION in HEALTH SERVICES | - | Fall Semester | 2+0 | 2 | 2 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | |
| Name of Lecturer(s) | |
| Assistant(s) | Assist. Prof. Dr. Tuba Kalçık |
| Aim | To earn effective communication methods for being able to prevent the potential conflicts in health services. |
| Course Content | This course contains; Introduction to Communication,Elements of Communication,Communication Requirements,Communication Barriers,Health Communication,Target Audience in Health Communication,Levels of Communication in Health Services,Theories of Health Behaviour-I,Theories of Health Behaviour-II,Health Employees-Patient Communication,Models of Adjudication,Interview Methods,Types of Patient and Methods of Approach,Body Language. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Interprets the effective communication process. | 9 | A |
| Explains the elements in the process of communication. | 9 | A |
| Debates the characteristics and functions of element in the process of communication. | 9 | A |
| Compares the approaches of communication. | 9 | A |
| Illustrates the barriers of communication. | 9 | A |
| Classifies the levels at which communication can occur in health services. | 9 | A |
| Interprets the methods of communication. | 9 | A |
| Explains the factors of conversation in interpersonal communication. | 9 | A |
| Compares the methods of verbal and non-verbal communication. | 9 | A |
| Creates behavioral change through communication. | 9 | A |
| Debates the effects of communication about behaviour. | 9 | A |
| Compares the stages of the process of behaviour change. | 9 | A |
| Explains the mechanism of resistance against communiacation. | 9 | A |
| Teaching Methods: | 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to Communication | Mebis Notes |
| 2 | Elements of Communication | Mebis Notes |
| 3 | Communication Requirements | Mebis notes |
| 4 | Communication Barriers | Mebis Notes |
| 5 | Health Communication | Mebis Notes |
| 6 | Target Audience in Health Communication | Mebis Notes |
| 7 | Levels of Communication in Health Services | Mebis Notes |
| 8 | Theories of Health Behaviour-I | Mebis Notes |
| 9 | Theories of Health Behaviour-II | Mebis Notes |
| 10 | Health Employees-Patient Communication | Mebis Notes |
| 11 | Models of Adjudication | Mebis Notes |
| 12 | Interview Methods | Mebis Notes |
| 13 | Types of Patient and Methods of Approach | Mebis Notes |
| 14 | Body Language | Mebis Notes |
| Resources |
| Mebis notes |
| Okay A. Sağlık İletişimi, Der’in Yayınları, İstanbul, 2012. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | 1. Knows how to access current basic, theoretical and applied scientific knowledge in the field of speech and language therapy by using information technologies and resources; evaluates the accuracy, reliability and validity of this information. | X | |||||
| 2 | 2. Uses the knowledge and skills acquired in education in an evidence-based manner and effectively for the improvement of quality of life for communication, speech, language, voice and swallowing health at individual and social level and for the prevention, diagnosis and therapy of disorders in this field. | X | |||||
| 3 | 3. Establishes interdisciplinary collaborations with the health professionals and other professionals with a sense of social responsibility and becomes a reliable member of the team of health professionals. | X | |||||
| 4 | 4. Collects evidence-based data using technological devices and tools in the field, plans, implements, modifies, terminates, reports, documents and monitors programs securely. | X | |||||
| 5 | 5. Undertakes prevention, functional assessment, differential diagnosis, therapy, rehabilitation practices with a holistic approach based on bio-psycho-social and cultural norms, utilizing knowledge and skills gained in the professional field along with the appropriate technology, | X | |||||
| 6 | 6. Has the ability to conduct professional and academic studies independently, effectively and ethically; has the ability to take responsibility as a team member and to find solutions to expected or unforeseen problems. | X | |||||
| 7 | 7. Acts in accordance with the processes by having sufficient awareness of quality management and continuity, environmental protection and occupational safety. | X | |||||
| 8 | 8. Identifies personal and professional learning needs with a self-critical approach, learns at least one foreign language, develops a positive attitude towards lifelong-learning, and demonstrates what he/she has learned. | X | |||||
| 9 | 9. As an individual, he/she sets an example to the society with his/her positive attitudes, behaviors and communication open to continuous change; acts respectful and sensitive to democracy and human rights, social, cultural, linguistic and individual differences at the universal level. | X | |||||
| 10 | 10. As an individual, he/she acts in accordance with the legislations and regulations, scientific and professional ethical values related to his/her field; fulfills all the duties and responsibilities required by his/her profession while observing the rights of the clients and protects and defends his/her professional rights. | X | |||||
| 11 | 11. Has the necessary skills to take part in national and international policy development efforts related to personal and public health, family counseling, social awareness, health and education policies related to the field of speech-language pathology, and conveys clear and accurate information. | X | |||||
| 12 | 12. Participates in the planning and execution of projects and research, utilizing his/her knowledge on research methods, teaching-learning, assessment and evaluation and management. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |