Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY and SAFETY in HEALTH | HEM4113426 | Fall Semester | 2+0 | 2 | 2 |
| Course Program | Cuma 11:00-11:45 Cuma 12:00-12:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Merve TARHAN |
| Name of Lecturer(s) | Assist.Prof. Merve TARHAN |
| Assistant(s) | |
| Aim | It is to give insight in the light of patient and employee safety principles about quality processes and practices in Turkey Healthcare System |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives ,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety: Medical Accident and Healthy Working Life . |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Defining the basic concepts and approaches related to health quality management. | 10, 16, 9 | A |
| 2. Explaining the causes and solution proposals of medical mistakes in health services. | 10, 16, 9 | A |
| 3. Identifying risks and errors that threaten patient and employee safety. | 21 | H |
| 4. Accepting the importance of patient and employee safety practices. | 10, 19 | H |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 21: Simulation Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, H: Performance Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management | Reading the first source from 12th page to 26th page. |
| 3 | Characteristics of Quality Management in Health Services | Reading second source |
| 4 | Measurement of Quality in Health Services | Reading the first source from 84th page to 89th page. |
| 5 | Tools and Techniques Used in Quality Improvement | '' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question |
| 6 | Medical Errors and Causes | ''Noorder Drug Administration Culture'' Analyzing the case study |
| 7 | Medical Errors Reporting and Management | ''Don't Report, Fired from Work'' Analyzing case study |
| 8 | Patient Safety | ''Verbal Order'' Analyzing case study |
| 9 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 10 | Medication Errors and Prevention Strategies | Examination of given scenario |
| 11 | Prevention of Errors in Invasive / Noninvasive Initiatives | Examination of given scenario |
| 12 | Prevention of Communication Errrors | Examination of given scenario |
| 13 | Patient Falls and Prevention Strategies | Examination of given scenario |
| 14 | Employee Safety: Medical Accident and Healthy Working Life | ''The Price of Carelessness'' Analyzing case study |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. |
| Course notes and other scientific sources related to Health Quality Management |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Has the theoretical knowledge and skills to fulfill their professional roles and responsibilities. | X | |||||
| 2 | PQ-2. Has the necessary professional attitude and behaviours. | X | |||||
| 3 | PQ-3. Performs quality and safe nursing care in line with evidence-based practices | X | |||||
| 4 | PQ-4. Uses critical thinking, problem solving and leadership skills in nursing decisions and practices. | X | |||||
| 5 | PQ-5. Does teamwork with colleagues and other health professionals. | X | |||||
| 6 | PQ-6. Takes part in scientific and social projects that will contribute to individual and professional development. | X | |||||
| 7 | PQ-7. Reaches the literature by using a foreign language in the field of nursing and uses it in its professional practices. | ||||||
| 8 | PQ-8. Adopts life long learning and continuous development as a principle. | X | |||||
| 9 | PQ-9. Communicates effectively by cooperating with the individual, family and society in meeting the developing and changing health care needs | X | |||||
| 10 | PQ-10. Provides individual-centered care by considering professional ethical principles and values. | X | |||||
| 11 | PQ-11. Reflects technological and innovative care methods to their professional practices. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 0 | 0 | 0 | |||
| Guided Problem Solving | 0 | 0 | 0 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 0 | 0 | 0 | |||
| General Exam | 0 | 0 | 0 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 0 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(0/30) | 0 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY and SAFETY in HEALTH | HEM4113426 | Fall Semester | 2+0 | 2 | 2 |
| Course Program | Cuma 11:00-11:45 Cuma 12:00-12:45 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Merve TARHAN |
| Name of Lecturer(s) | Assist.Prof. Merve TARHAN |
| Assistant(s) | |
| Aim | It is to give insight in the light of patient and employee safety principles about quality processes and practices in Turkey Healthcare System |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives ,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety: Medical Accident and Healthy Working Life . |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Defining the basic concepts and approaches related to health quality management. | 10, 16, 9 | A |
| 2. Explaining the causes and solution proposals of medical mistakes in health services. | 10, 16, 9 | A |
| 3. Identifying risks and errors that threaten patient and employee safety. | 21 | H |
| 4. Accepting the importance of patient and employee safety practices. | 10, 19 | H |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 21: Simulation Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, H: Performance Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management | Reading the first source from 12th page to 26th page. |
| 3 | Characteristics of Quality Management in Health Services | Reading second source |
| 4 | Measurement of Quality in Health Services | Reading the first source from 84th page to 89th page. |
| 5 | Tools and Techniques Used in Quality Improvement | '' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question |
| 6 | Medical Errors and Causes | ''Noorder Drug Administration Culture'' Analyzing the case study |
| 7 | Medical Errors Reporting and Management | ''Don't Report, Fired from Work'' Analyzing case study |
| 8 | Patient Safety | ''Verbal Order'' Analyzing case study |
| 9 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 10 | Medication Errors and Prevention Strategies | Examination of given scenario |
| 11 | Prevention of Errors in Invasive / Noninvasive Initiatives | Examination of given scenario |
| 12 | Prevention of Communication Errrors | Examination of given scenario |
| 13 | Patient Falls and Prevention Strategies | Examination of given scenario |
| 14 | Employee Safety: Medical Accident and Healthy Working Life | ''The Price of Carelessness'' Analyzing case study |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. |
| Course notes and other scientific sources related to Health Quality Management |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Has the theoretical knowledge and skills to fulfill their professional roles and responsibilities. | X | |||||
| 2 | PQ-2. Has the necessary professional attitude and behaviours. | X | |||||
| 3 | PQ-3. Performs quality and safe nursing care in line with evidence-based practices | X | |||||
| 4 | PQ-4. Uses critical thinking, problem solving and leadership skills in nursing decisions and practices. | X | |||||
| 5 | PQ-5. Does teamwork with colleagues and other health professionals. | X | |||||
| 6 | PQ-6. Takes part in scientific and social projects that will contribute to individual and professional development. | X | |||||
| 7 | PQ-7. Reaches the literature by using a foreign language in the field of nursing and uses it in its professional practices. | ||||||
| 8 | PQ-8. Adopts life long learning and continuous development as a principle. | X | |||||
| 9 | PQ-9. Communicates effectively by cooperating with the individual, family and society in meeting the developing and changing health care needs | X | |||||
| 10 | PQ-10. Provides individual-centered care by considering professional ethical principles and values. | X | |||||
| 11 | PQ-11. Reflects technological and innovative care methods to their professional practices. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |