Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| HEALTH SERVICES MANAGEMENT | HM3166830 | Fall Semester | 3+0 | 3 | 5 |
| Course Program | Çarşamba 12:45-13:30 Çarşamba 13:30-14:15 Çarşamba 14:30-15:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | Assist.Prof. Aliye Aslı SONSUZ |
| Name of Lecturer(s) | Assist.Prof. Tuba DÜZCÜ |
| Assistant(s) | Resc. Asst. Yaşar Gökalp |
| Aim | It is aimed that the students have the basic concepts of health and health services, gain basic knowledge about the management of health services and evaluate the management of health services in Turkey. |
| Course Content | This course contains; Introduction: Definition of health, changing perspective on health definition, dimensions of health, determinants of health, concept of health services, characteristics of health services, classification of health services,,Determining Need, Demand, Supply and Priority in Health Services,Health System, Health System Elements and Functions,Management and Functions in Health Services,Health Services Delivery and Organization,Financing of Health Services ,Health outcomes and evaluation,Turkish Health System, Elements and Functions: Organization of the Ministry of Health, Duties and related legislation,Turkey Health System, Elements and Functions: Duties of Social Security Institution in Health Services Presentation and related legislation,Current Issues in Health Services in Turkey: Complementary Health Insurance,Current Issues in Health Services in Turkey: Alternative Health Services and Health Tourism,Examination of Health Statistics (Turkey and other countries),International-National Health Organizations and Roles (WHO, UNESCO, AIFD etc.),General evaluation. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this class the student: | ||
| 1.Will be able to explain the basic concepts and topics related to health and health services. | 10, 16, 9 | A, E |
| 1.1.The definition of health can explain the changes in the definition of health and health. | 10, 16, 9 | A, E |
| 1.2.Describe the dimensions of health. | 10, 16, 9 | A, E |
| 1.3.Explain the determinants of health. | 10, 16, 9 | A, E |
| 1.4.Describe the characteristics of health services. | 10, 16, 9 | A, E |
| 1.5. Describe the classification of health services. | 10, 16, 9 | A, E |
| 1.6. Explain the levels of health services. | 10, 16, 9 | A, E |
| 1.7. Explain health needs, demand and supply concepts. They can discuss the concepts of health needs and health care needs. | 10, 16, 9 | A, E |
| 1.8. Describe the issue of prioritization in health services. | 10, 16, 9 | A, E |
| 2. Describe the basic concepts and topics related to health care management. | 10, 16, 9 | A, E |
| 2.1. Describe the health system, its components and its functions. | 10, 16, 9 | A, E |
| 2.2. Explain management functions in health services. | 10, 16, 9 | A, E |
| 2.3. Evaluate the Turkish Health System and its items together with its duties. | 10, 16, 9 | A, E |
| 2.4. Explain the basic concepts about the evaluation of health services. | 16, 9 | A, E |
| 2.5. He / she has knowledge about national and international organizations undertaking important duties in health services. | 16, 9 | A, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction: Definition of health, changing perspective on health definition, dimensions of health, determinants of health, concept of health services, characteristics of health services, classification of health services, | reading lecture notes |
| 2 | Determining Need, Demand, Supply and Priority in Health Services | reading lecture notes |
| 3 | Health System, Health System Elements and Functions | reading lecture notes |
| 4 | Management and Functions in Health Services | reading lecture notes |
| 5 | Health Services Delivery and Organization | reading lecture notes |
| 6 | Financing of Health Services | reading lecture notes |
| 7 | Health outcomes and evaluation | reading lecture notes |
| 8 | Turkish Health System, Elements and Functions: Organization of the Ministry of Health, Duties and related legislation | reading lecture notes |
| 9 | Turkey Health System, Elements and Functions: Duties of Social Security Institution in Health Services Presentation and related legislation | reading lecture notes |
| 10 | Current Issues in Health Services in Turkey: Complementary Health Insurance | reading lecture notes |
| 11 | Current Issues in Health Services in Turkey: Alternative Health Services and Health Tourism | reading lecture notes |
| 12 | Examination of Health Statistics (Turkey and other countries) | reading lecture notes |
| 13 | International-National Health Organizations and Roles (WHO, UNESCO, AIFD etc.) | reading lecture notes |
| 14 | General evaluation |
| Resources |
| Lecture notes, Powerpoint presentations, Relevant web pages |
| 1. Acheson, R. M. (1978). "The Definition and Identification of Need for Health Care." 2. Andersen, R. and S. E. Baumeister (2013). "Improving Access to Care." Kominski c02.tex V1 - 07/30/2013 7:55 P.M. 3. Huber, M., et al. (2011). "How should we define health?" British Medical Journal. 4. Josep Figueras, et al. (2008). Health systems, health and wealth: Assessing the case for investing in health systems. 5. Kunc, M. (2015). Modelling supply, demand and need: A literature review. 6. Luca KOVACIC, L. Z.-K. (2008). Management in Healthcare Practice : A Handbook for Teachers, Researchers and Health Professionals. 7. Nordenfelt, L. (2007). Understandıng The Concept Of Health. Strategies for health. 8. O. Adams, et al. (2002). Provısıon Of Personal And Non-Personal Health Servıces: Proposal For Monıtorıng, WHO. 9. Santerre, R. E. and S. P. Neun (2010). Health Economics: Theory, Insight, and Industry Studies. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Knows and uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; be open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | ||||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | ||||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 3 | 42 | |||
| Guided Problem Solving | 14 | 1 | 14 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 42 | 42 | |||
| General Exam | 1 | 52 | 52 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 150 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(150/30) | 5 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| HEALTH SERVICES MANAGEMENT | HM3166830 | Fall Semester | 3+0 | 3 | 5 |
| Course Program | Çarşamba 12:45-13:30 Çarşamba 13:30-14:15 Çarşamba 14:30-15:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Required |
| Course Coordinator | Assist.Prof. Aliye Aslı SONSUZ |
| Name of Lecturer(s) | Assist.Prof. Tuba DÜZCÜ |
| Assistant(s) | Resc. Asst. Yaşar Gökalp |
| Aim | It is aimed that the students have the basic concepts of health and health services, gain basic knowledge about the management of health services and evaluate the management of health services in Turkey. |
| Course Content | This course contains; Introduction: Definition of health, changing perspective on health definition, dimensions of health, determinants of health, concept of health services, characteristics of health services, classification of health services,,Determining Need, Demand, Supply and Priority in Health Services,Health System, Health System Elements and Functions,Management and Functions in Health Services,Health Services Delivery and Organization,Financing of Health Services ,Health outcomes and evaluation,Turkish Health System, Elements and Functions: Organization of the Ministry of Health, Duties and related legislation,Turkey Health System, Elements and Functions: Duties of Social Security Institution in Health Services Presentation and related legislation,Current Issues in Health Services in Turkey: Complementary Health Insurance,Current Issues in Health Services in Turkey: Alternative Health Services and Health Tourism,Examination of Health Statistics (Turkey and other countries),International-National Health Organizations and Roles (WHO, UNESCO, AIFD etc.),General evaluation. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this class the student: | ||
| 1.Will be able to explain the basic concepts and topics related to health and health services. | 10, 16, 9 | A, E |
| 1.1.The definition of health can explain the changes in the definition of health and health. | 10, 16, 9 | A, E |
| 1.2.Describe the dimensions of health. | 10, 16, 9 | A, E |
| 1.3.Explain the determinants of health. | 10, 16, 9 | A, E |
| 1.4.Describe the characteristics of health services. | 10, 16, 9 | A, E |
| 1.5. Describe the classification of health services. | 10, 16, 9 | A, E |
| 1.6. Explain the levels of health services. | 10, 16, 9 | A, E |
| 1.7. Explain health needs, demand and supply concepts. They can discuss the concepts of health needs and health care needs. | 10, 16, 9 | A, E |
| 1.8. Describe the issue of prioritization in health services. | 10, 16, 9 | A, E |
| 2. Describe the basic concepts and topics related to health care management. | 10, 16, 9 | A, E |
| 2.1. Describe the health system, its components and its functions. | 10, 16, 9 | A, E |
| 2.2. Explain management functions in health services. | 10, 16, 9 | A, E |
| 2.3. Evaluate the Turkish Health System and its items together with its duties. | 10, 16, 9 | A, E |
| 2.4. Explain the basic concepts about the evaluation of health services. | 16, 9 | A, E |
| 2.5. He / she has knowledge about national and international organizations undertaking important duties in health services. | 16, 9 | A, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction: Definition of health, changing perspective on health definition, dimensions of health, determinants of health, concept of health services, characteristics of health services, classification of health services, | reading lecture notes |
| 2 | Determining Need, Demand, Supply and Priority in Health Services | reading lecture notes |
| 3 | Health System, Health System Elements and Functions | reading lecture notes |
| 4 | Management and Functions in Health Services | reading lecture notes |
| 5 | Health Services Delivery and Organization | reading lecture notes |
| 6 | Financing of Health Services | reading lecture notes |
| 7 | Health outcomes and evaluation | reading lecture notes |
| 8 | Turkish Health System, Elements and Functions: Organization of the Ministry of Health, Duties and related legislation | reading lecture notes |
| 9 | Turkey Health System, Elements and Functions: Duties of Social Security Institution in Health Services Presentation and related legislation | reading lecture notes |
| 10 | Current Issues in Health Services in Turkey: Complementary Health Insurance | reading lecture notes |
| 11 | Current Issues in Health Services in Turkey: Alternative Health Services and Health Tourism | reading lecture notes |
| 12 | Examination of Health Statistics (Turkey and other countries) | reading lecture notes |
| 13 | International-National Health Organizations and Roles (WHO, UNESCO, AIFD etc.) | reading lecture notes |
| 14 | General evaluation |
| Resources |
| Lecture notes, Powerpoint presentations, Relevant web pages |
| 1. Acheson, R. M. (1978). "The Definition and Identification of Need for Health Care." 2. Andersen, R. and S. E. Baumeister (2013). "Improving Access to Care." Kominski c02.tex V1 - 07/30/2013 7:55 P.M. 3. Huber, M., et al. (2011). "How should we define health?" British Medical Journal. 4. Josep Figueras, et al. (2008). Health systems, health and wealth: Assessing the case for investing in health systems. 5. Kunc, M. (2015). Modelling supply, demand and need: A literature review. 6. Luca KOVACIC, L. Z.-K. (2008). Management in Healthcare Practice : A Handbook for Teachers, Researchers and Health Professionals. 7. Nordenfelt, L. (2007). Understandıng The Concept Of Health. Strategies for health. 8. O. Adams, et al. (2002). Provısıon Of Personal And Non-Personal Health Servıces: Proposal For Monıtorıng, WHO. 9. Santerre, R. E. and S. P. Neun (2010). Health Economics: Theory, Insight, and Industry Studies. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Knows and uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; be open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | ||||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | ||||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |