Ders Detayı
Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
QUALITY APP. and MANA. in HEALTH SERVICES | - | Spring Semester | 3+0 | 3 | 8 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | Turkish |
Course Level | Second Cycle (Master's Degree) |
Course Type | Elective |
Course Coordinator | Prof.Dr. Yeter USLU |
Name of Lecturer(s) | Assoc.Prof. Esra Çiğdem CEZLAN |
Assistant(s) | |
Aim | To create quality awareness in health services and to provide quality management by giving techniques and applications used to improve the quality of health services. |
Course Content | This course contains; ,,,,,,,,,,,,,. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
1. Explain the concepts related to quality and quality in health services. | 10, 16, 9 | A |
2. Describes the types of quality in health services and the factors affecting quality | 10, 16, 9 | A |
3. Classifies the dimensions of quality in health services | 10, 16, 9 | A |
4. Discuss the development of quality in health services. | 10, 16, 9 | A |
5. Exemplify quality improvement activities in health services. | 10, 16, 9 | A |
6. Explain quality circles and Deming cycle in health services. | 10, 16, 9 | A |
7. Explains the restructuring of processes in health services | 10, 16, 9 | A |
8. Use quality improvement techniques in health services | 10, 16, 9 | A |
9. Explain statistical information. | 10, 16, 9 | A |
10. Discuss the results of the data. | 10, 16, 9 | A |
Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | ||
2 | ||
3 | ||
4 | ||
5 | ||
6 | ||
7 | ||
8 | ||
9 | ||
10 | ||
11 | ||
12 | ||
13 | ||
14 |
Resources |
Sağlık Hizmetlerinde Toplam Kalite Yönetimi, Huriye Çatalca, 2003, Sağlık Hizmetlerinde Toplam Kalite Yönetimi ve Akreditasyon, Prof. Dr. Zekai Öztürk, Öğr. Gör. Gülhan Gök, 2021. |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | 1. Improves upon and deepens the knowledge she/he gained at the health management undergraduate program to the level of an expert in the field. | X | |||||
2 | 2. Comprehends and explains the interaction between health management and related disciplines. | X | |||||
3 | 3. Has the ability to make use of and communicate with staff the theoretical and applied knowledge he/she gained in the field of health management. | X | |||||
4 | 4. Analyzes, interprets and evaluates events by integrating theoretical and applied knowledge of health management with knowledge from other related disciplines. | X | |||||
5 | 5. Analyzes problematic areas in the field of health management with scientific research methods and develops solutions. | X | |||||
6 | 6. Independently carries out a project and makes decisions related to it when necessary. | X | |||||
7 | 7. Takes part in identifying mission, vision, aims and goals as part of strategic planning of the institution for which he/she works. | X | |||||
8 | 8. Provides new strategic solutions in complicated situations not foreseen in the field of health management. | X | |||||
9 | 9. Since she/he internalized the principle of lifelong learning, she/he critically evaluates whether or not the information she/he gained in the field of health management is current, directs his/her learning and independently conducts advanced level studies. | X | |||||
10 | 10. Shares his/her thoughts and suggestions about current developments in health management with the inner and outside stakeholders of the instituions she/he Works for verbally and in writing. | X | |||||
11 | 11. Communicates verbally and in writing in a foreign language at least at the European Language Portfolio B2 General Level. | X | |||||
12 | 12. Knows computer software at a sufficient level to do analysis related to his/her studies, and uses health information and communication technologies at an advanced level. | X | |||||
13 | 13. Develops strategies regarding health management, makes plans and develops policies for applying these strategies, and performs periodical checks and corrections during the strategic management process. | X | |||||
14 | 14. Contributes to international health policy projects as well as developing national health policies. | X | |||||
15 | 15. Teaches and monitors the social, scientific, and ethical values at the stages of data collection, publication, and application in relation to health management. | X | |||||
16 | 16. Applies the knowledge and skills she/he gained at the field of health management in interdisciplinary projects related to the field. | X |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 50 | |
Rate of Final Exam to Success | 50 | |
Total | 100 |
ECTS / Workload Table | ||||||
Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
Course Hours | 14 | 3 | 42 | |||
Guided Problem Solving | 14 | 4 | 56 | |||
Resolution of Homework Problems and Submission as a Report | 1 | 8 | 8 | |||
Term Project | 1 | 60 | 60 | |||
Presentation of Project / Seminar | 1 | 5 | 5 | |||
Quiz | 1 | 1 | 1 | |||
Midterm Exam | 1 | 31 | 31 | |||
General Exam | 1 | 32 | 32 | |||
Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
Total Workload(Hour) | 235 | |||||
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(235/30) | 8 | |||||
ECTS of the course: 30 hours of work is counted as 1 ECTS credit. |
Detail Informations of the Course
Course Description
Course | Code | Semester | T+P (Hour) | Credit | ECTS |
---|---|---|---|---|---|
QUALITY APP. and MANA. in HEALTH SERVICES | - | Spring Semester | 3+0 | 3 | 8 |
Course Program |
Prerequisites Courses | |
Recommended Elective Courses |
Language of Course | Turkish |
Course Level | Second Cycle (Master's Degree) |
Course Type | Elective |
Course Coordinator | Prof.Dr. Yeter USLU |
Name of Lecturer(s) | Assoc.Prof. Esra Çiğdem CEZLAN |
Assistant(s) | |
Aim | To create quality awareness in health services and to provide quality management by giving techniques and applications used to improve the quality of health services. |
Course Content | This course contains; ,,,,,,,,,,,,,. |
Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
1. Explain the concepts related to quality and quality in health services. | 10, 16, 9 | A |
2. Describes the types of quality in health services and the factors affecting quality | 10, 16, 9 | A |
3. Classifies the dimensions of quality in health services | 10, 16, 9 | A |
4. Discuss the development of quality in health services. | 10, 16, 9 | A |
5. Exemplify quality improvement activities in health services. | 10, 16, 9 | A |
6. Explain quality circles and Deming cycle in health services. | 10, 16, 9 | A |
7. Explains the restructuring of processes in health services | 10, 16, 9 | A |
8. Use quality improvement techniques in health services | 10, 16, 9 | A |
9. Explain statistical information. | 10, 16, 9 | A |
10. Discuss the results of the data. | 10, 16, 9 | A |
Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
Assessment Methods: | A: Traditional Written Exam |
Course Outline
Order | Subjects | Preliminary Work |
---|---|---|
1 | ||
2 | ||
3 | ||
4 | ||
5 | ||
6 | ||
7 | ||
8 | ||
9 | ||
10 | ||
11 | ||
12 | ||
13 | ||
14 |
Resources |
Sağlık Hizmetlerinde Toplam Kalite Yönetimi, Huriye Çatalca, 2003, Sağlık Hizmetlerinde Toplam Kalite Yönetimi ve Akreditasyon, Prof. Dr. Zekai Öztürk, Öğr. Gör. Gülhan Gök, 2021. |
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications | |||||||
No | Program Qualification | Contribution Level | |||||
1 | 2 | 3 | 4 | 5 | |||
1 | 1. Improves upon and deepens the knowledge she/he gained at the health management undergraduate program to the level of an expert in the field. | X | |||||
2 | 2. Comprehends and explains the interaction between health management and related disciplines. | X | |||||
3 | 3. Has the ability to make use of and communicate with staff the theoretical and applied knowledge he/she gained in the field of health management. | X | |||||
4 | 4. Analyzes, interprets and evaluates events by integrating theoretical and applied knowledge of health management with knowledge from other related disciplines. | X | |||||
5 | 5. Analyzes problematic areas in the field of health management with scientific research methods and develops solutions. | X | |||||
6 | 6. Independently carries out a project and makes decisions related to it when necessary. | X | |||||
7 | 7. Takes part in identifying mission, vision, aims and goals as part of strategic planning of the institution for which he/she works. | X | |||||
8 | 8. Provides new strategic solutions in complicated situations not foreseen in the field of health management. | X | |||||
9 | 9. Since she/he internalized the principle of lifelong learning, she/he critically evaluates whether or not the information she/he gained in the field of health management is current, directs his/her learning and independently conducts advanced level studies. | X | |||||
10 | 10. Shares his/her thoughts and suggestions about current developments in health management with the inner and outside stakeholders of the instituions she/he Works for verbally and in writing. | X | |||||
11 | 11. Communicates verbally and in writing in a foreign language at least at the European Language Portfolio B2 General Level. | X | |||||
12 | 12. Knows computer software at a sufficient level to do analysis related to his/her studies, and uses health information and communication technologies at an advanced level. | X | |||||
13 | 13. Develops strategies regarding health management, makes plans and develops policies for applying these strategies, and performs periodical checks and corrections during the strategic management process. | X | |||||
14 | 14. Contributes to international health policy projects as well as developing national health policies. | X | |||||
15 | 15. Teaches and monitors the social, scientific, and ethical values at the stages of data collection, publication, and application in relation to health management. | X | |||||
16 | 16. Applies the knowledge and skills she/he gained at the field of health management in interdisciplinary projects related to the field. | X |
Assessment Methods
Contribution Level | Absolute Evaluation | |
Rate of Midterm Exam to Success | 50 | |
Rate of Final Exam to Success | 50 | |
Total | 100 |