Can Nationwide Central Appointment Systems Reduce Waiting Times in Turkish Public Hospitals? - Olcay ÖZEN - İlker KÖSE -Pakize YİĞİT - Şeyma GÜNER - Sabahattin AYDIN Tıklayınız.
The Effect of Social Media Addiction on Postural Habit and Awareness in High School Students - Kevser E. ARSLAN - Neslihan YAZICI - Berra ŞEREFOĞLU - Faruk ALP - Ayşe Z. TOKAÇ FARIMAZ Tıklayınız.
A Critique and Bibliometric Analysis of the Studies on Health System Effectiveness - Yusuf ÇELİK - Mehmet Aziz ÇAKMAK Tıklayınız.
Health Literacy Level of Patients Applying to Chest Diseases Outpatient Clinic and Related Factors: The Case of a Selected Training and Research Hospital - Mahmut Talha UÇAR - Selman AKTAŞ - Esra ÇİÇEK - Ulaş KAYA - Yasin ÖZATA - Büşra ÖZÇELİK - Umut ÜNAL - Musa GEZİCİ - Güven BEKTEMÜR Tıklayınız.
Navigating Public Health Services: Personal Connections vs. Bribes in the Northern Part of Cyprus - Omer GOKCEKU Tıklayınız.
Unraveling the Environmental, Meteorological and Lifestyle Determinants of Hypertension Mortality in Türkiye - Mehmet KOÇAK - Özgenç AKTAŞ KOÇAK Tıklayınız.
Dergimize Dergi Park üzerinden ulaşmak için Tıklayınız.
1Health service delivery is an important component of a well-functioning health system. To achieve a competitive healthcare system, healthcare should be provided on time to avoid delays that could harm the patient. In this respect, patient wait time is an important indicator of health services delivery perfor mance. Countries develop national or regional booking systems to manage patient wait times and healthcare delivery resources more efficiently. In this study, the effect of a national booking system on outpatient waiting times in Turkish public healthcare settings was investigated. This study was conducted using anonymized national outpatient data sets for the year 2016 with permis sion from the Republic of Türkiye Ministry of Health. The data was analyzed after pre-processing and transformation. As a result of the study, patient wait times were calculated, analyzed and evaluated according to province and facili ty care levels (secondary or tertiary). Results showed that in 2016, only 30.69% of outpatient visits had appointments and that the average waiting time for patients with appointments was 11.18% shorter than for patients without appointments. The results of this study fill a gap in the literature, as almost no studies have investigated this issue due to a lack of administrative and clinical data and will provide important evidence for the improvement of health ser vice delivery systems.
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