Course Detail

Course Description Course Outline Course Contribution to Program Qualifications Assessment Methods ECTS-Workload Detail Informations of the Course Numerical Data

Course Description

Course	Code	Semester	T+P (Hour)	Credit	ECTS
INTRODUCTION to PROFESSIONAL PRACTICE II	SAY3216457	Spring Semester	3+0	3	4

Course Program

Prerequisites Courses
Recommended Elective Courses

Language of Course	Turkish
Course Level	First Cycle (Bachelor's Degree)
Course Type	Required
Course Coordinator	Prof.Dr. Yeter USLU
Name of Lecturer(s)	Res.Assist. Sefer AYGÜN
Assistant(s)
Aim	The aim of this course is to enable students to become familiar with the administrative and managerial processes of healthcare institutions; to improve their knowledge of the organization, management, and coordination of healthcare services based on the experiences of managers and specialists working in hospitals; and to gain practical awareness of the healthcare management profession.
Course Content	This course contains; INTRODUCTION TO HOSPITAL MANAGEMENT,ADMINISTRATIVE STRUCTURE AND ORGANIZATION IN HOSPITALS,PATIENT SERVICES MANAGEMENT,HUMAN RESOURCES MANAGEMENT,QUALITY MANAGEMENT PROCESSES,ACCREDITATION PRACTICES IN HEALTHCARE,FINANCING AND BILLING PROCESSES IN HEALTHCARE INSTITUTIONS,PURCHASING AND SUPPLY MANAGEMENT,HEALTH INFORMATION SYSTEMS,PUBLIC RELATIONS AND CORPORATE COMMUNICATION,CRISIS AND RISK MANAGEMENT IN HEALTHCARE INSTITUTIONS,MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING,MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING,MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING.

Course Learning Outcomes	Teaching Methods	Assessment Methods
It describes management processes in healthcare institutions.	12, 13, 3, 5	A, C
It evaluates patient services management processes.	12, 13, 3, 5	A, C
It describes quality and accreditation practices in healthcare institutions.	12, 13, 3, 5	A, C
It describes finance, billing, human resources, purchasing, and supply processes in healthcare organizations.	12, 13, 3, 5	A, C
It evaluates the application areas of health information systems.	12, 13, 3, 5	A, C
It defines the duties and responsibilities of healthcare administrators.	12, 13, 3, 5	A, C
It develops professional awareness regarding the field of health management.	12, 13, 3, 5	A, C

Teaching Methods:	12: Problem Solving Method, 13: Case Study Method, 3: Problem Baded Learning Model, 5: Cooperative Learning
Assessment Methods:	A: Traditional Written Exam, C: Multiple-Choice Exam

Course Outline

Order	Subjects	Preliminary Work
1	INTRODUCTION TO HOSPITAL MANAGEMENT	To conduct preliminary research on the relevant unit.
2	ADMINISTRATIVE STRUCTURE AND ORGANIZATION IN HOSPITALS	To conduct preliminary research on the relevant unit.
3	PATIENT SERVICES MANAGEMENT	To conduct preliminary research on the relevant unit.
4	HUMAN RESOURCES MANAGEMENT	To conduct preliminary research on the relevant unit.
5	QUALITY MANAGEMENT PROCESSES	To conduct preliminary research on the relevant unit.
6	ACCREDITATION PRACTICES IN HEALTHCARE	To conduct preliminary research on the relevant unit.
7	FINANCING AND BILLING PROCESSES IN HEALTHCARE INSTITUTIONS	To conduct preliminary research on the relevant unit.
8	PURCHASING AND SUPPLY MANAGEMENT	To conduct preliminary research on the relevant unit.
9	HEALTH INFORMATION SYSTEMS	To conduct preliminary research on the relevant unit.
10	PUBLIC RELATIONS AND CORPORATE COMMUNICATION	To conduct preliminary research on the relevant unit.
11	CRISIS AND RISK MANAGEMENT IN HEALTHCARE INSTITUTIONS	To conduct preliminary research on the relevant unit.
12	MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING	To conduct preliminary research on the relevant unit.
13	MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING	To conduct preliminary research on the relevant unit.
14	MANAGERIAL EXPERIENCES AND PROFESSIONAL SHARING	To conduct preliminary research on the relevant unit.

Resources

Materials provided by faculty members and healthcare administrators; national and international documents, regulations, reports, and web pages related to the management processes of healthcare institutions.

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
No	Program Qualification	Contribution Level
No	Program Qualification	1	2	3	4	5
1	PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector.
2	PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level.
3	PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities.
4	PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health.
5	PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies.
6	PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management.
7	PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes.
8	PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions.
9	PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution.
10	PQ-10. Decides on and applies different ways of accessing information.
11	PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning.
12	PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General.
13	PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions.
14	PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level.
15	PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır.
16	PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır.
17	PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir.

Assessment Methods

Contribution Level	Absolute Evaluation
Rate of Midterm Exam to Success		40
Rate of Final Exam to Success		60
Total		100

ECTS / Workload Table
Activities	Number of	Duration(Hour)	Total Workload(Hour)
Course Hours	0	0	0
Guided Problem Solving	0	0	0
Resolution of Homework Problems and Submission as a Report	0	0	0
Term Project	0	0	0
Presentation of Project / Seminar	0	0	0
Quiz	0	0	0
Midterm Exam	0	0	0
General Exam	0	0	0
Performance Task, Maintenance Plan	0	0	0
Total Workload(Hour)			0
*Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30=(0/30)**			0
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.

Detail Informations of the Course