Course Detail

Course Description Course Outline Course Contribution to Program Qualifications Assessment Methods ECTS-Workload Detail Informations of the Course Numerical Data

Course Description

Course	Code	Semester	T+P (Hour)	Credit	ECTS
INTRODUCTION to PROFESSIONAL PRACTICE I	SAY3116456	Fall Semester	3+0	3	4

Course Program

Prerequisites Courses
Recommended Elective Courses

Language of Course	Turkish
Course Level	First Cycle (Bachelor's Degree)
Course Type	Required
Course Coordinator	Prof.Dr. Yeter USLU
Name of Lecturer(s)	Assoc.Prof. Emre YILMAZ
Assistant(s)
Aim	The aim of this course is to prepare students for professional practice in the field of health management; to familiarize them with basic service processes and practices in patient service management, and to increase their basic knowledge about the functioning of different polyclinics and service units.
Course Content	This course contains; PATIENT SERVICES INTRODUCTION,RULES TO BE CONSIDERED IN PATIENT SERVICES,POLYCLINIC MANAGEMENT PROCESS IN PATIENT SERVICES,BRAIN AND NERVE POLYCLINIC PROCESS,NEUROLOGY POLYCLINIC PROCESS,NUCLEAR MEDICINE POLYCLINIC PROCESS,INPATIENT SERVICES,ARCHIVE,CARDIOLOGY POLYCLINIC PROCESS,PEDIATRIC POLYCLINIC PROCESS,OPHTALMOLOGY POLYCLINIC PROCESS,ORTHOPEDICS AND TRAUMATOLOGY POLYCLINIC PROCESS.

Course Learning Outcomes	Teaching Methods	Assessment Methods
Defines the duties of the personnel in the unit.	12, 13, 3	A, C
Explains patient services processes in healthcare.	12, 13, 3	A, C
Compares the operation and management processes of different types of polyclinics and evaluates their common and unique aspects.	12, 13, 3	A, C
Evaluates inpatient services and archive practices.	12, 13, 3	A, C
Understands the principles of quality and safety within the scope of patient services.	12, 13, 3	A, C
Identifies the key stakeholders in health care.	12, 13, 3	A, C
Explains appointment processes in outpatient clinics.	12, 13, 3	A, C
Recognizes the basic equipment of polyclinics.	12, 13, 3	A, C
Draws patient flow in different polyclinics.	12, 13, 3	A, C
Recognizes data and document management in healthcare services.	12, 13, 3	A, C

Teaching Methods:	12: Problem Solving Method, 13: Case Study Method, 3: Problem Baded Learning Model
Assessment Methods:	A: Traditional Written Exam, C: Multiple-Choice Exam

Course Outline

Order	Subjects	Preliminary Work
1	PATIENT SERVICES INTRODUCTION
2	RULES TO BE CONSIDERED IN PATIENT SERVICES
3	POLYCLINIC MANAGEMENT PROCESS IN PATIENT SERVICES
4	BRAIN AND NERVE POLYCLINIC PROCESS
5	NEUROLOGY POLYCLINIC PROCESS
6	NUCLEAR MEDICINE POLYCLINIC PROCESS
7	INPATIENT SERVICES
8	ARCHIVE
9	CARDIOLOGY POLYCLINIC PROCESS
10	PEDIATRIC POLYCLINIC PROCESS
11	OPHTALMOLOGY POLYCLINIC PROCESS
12	ORTHOPEDICS AND TRAUMATOLOGY POLYCLINIC PROCESS

Resources

Materials provided by instructor and healthcare organization experts; national and international documents and web pages related to organizations.

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
No	Program Qualification	Contribution Level
No	Program Qualification	1	2	3	4	5
1	PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector.				X
2	PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level.				X
3	PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities.				X
4	PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health.			X
5	PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies.			X
6	PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management.		X
7	PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes.				X
8	PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions.				X
9	PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution.				X
10	PQ-10. Decides on and applies different ways of accessing information.			X
11	PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning.			X
12	PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General.		X
13	PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions.					X
14	PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level.		X
15	PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır.				X
16	PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır.			X
17	PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir.			X

Assessment Methods

Contribution Level	Absolute Evaluation
Rate of Midterm Exam to Success		40
Rate of Final Exam to Success		60
Total		100

ECTS / Workload Table
Activities	Number of	Duration(Hour)	Total Workload(Hour)
Course Hours	0	0	0
Guided Problem Solving	0	0	0
Resolution of Homework Problems and Submission as a Report	0	0	0
Term Project	0	0	0
Presentation of Project / Seminar	0	0	0
Quiz	0	0	0
Midterm Exam	0	0	0
General Exam	0	0	0
Performance Task, Maintenance Plan	0	0	0
Total Workload(Hour)			0
*Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30=(0/30)**			0
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.

Detail Informations of the Course

Course Description

Course	Code	Semester	T+P (Hour)	Credit	ECTS
INTRODUCTION to PROFESSIONAL PRACTICE I	SAY3116456	Fall Semester	3+0	3	4

Course Program

Prerequisites Courses
Recommended Elective Courses

Language of Course	Turkish
Course Level	First Cycle (Bachelor's Degree)
Course Type	Required
Course Coordinator	Prof.Dr. Yeter USLU
Name of Lecturer(s)	Assoc.Prof. Emre YILMAZ
Assistant(s)
Aim	The aim of this course is to prepare students for professional practice in the field of health management; to familiarize them with basic service processes and practices in patient service management, and to increase their basic knowledge about the functioning of different polyclinics and service units.
Course Content	This course contains; PATIENT SERVICES INTRODUCTION,RULES TO BE CONSIDERED IN PATIENT SERVICES,POLYCLINIC MANAGEMENT PROCESS IN PATIENT SERVICES,BRAIN AND NERVE POLYCLINIC PROCESS,NEUROLOGY POLYCLINIC PROCESS,NUCLEAR MEDICINE POLYCLINIC PROCESS,INPATIENT SERVICES,ARCHIVE,CARDIOLOGY POLYCLINIC PROCESS,PEDIATRIC POLYCLINIC PROCESS,OPHTALMOLOGY POLYCLINIC PROCESS,ORTHOPEDICS AND TRAUMATOLOGY POLYCLINIC PROCESS.

Course Learning Outcomes	Teaching Methods	Assessment Methods
Defines the duties of the personnel in the unit.	12, 13, 3	A, C
Explains patient services processes in healthcare.	12, 13, 3	A, C
Compares the operation and management processes of different types of polyclinics and evaluates their common and unique aspects.	12, 13, 3	A, C
Evaluates inpatient services and archive practices.	12, 13, 3	A, C
Understands the principles of quality and safety within the scope of patient services.	12, 13, 3	A, C
Identifies the key stakeholders in health care.	12, 13, 3	A, C
Explains appointment processes in outpatient clinics.	12, 13, 3	A, C
Recognizes the basic equipment of polyclinics.	12, 13, 3	A, C
Draws patient flow in different polyclinics.	12, 13, 3	A, C
Recognizes data and document management in healthcare services.	12, 13, 3	A, C

Teaching Methods:	12: Problem Solving Method, 13: Case Study Method, 3: Problem Baded Learning Model
Assessment Methods:	A: Traditional Written Exam, C: Multiple-Choice Exam

Course Outline

Order	Subjects	Preliminary Work
1	PATIENT SERVICES INTRODUCTION
2	RULES TO BE CONSIDERED IN PATIENT SERVICES
3	POLYCLINIC MANAGEMENT PROCESS IN PATIENT SERVICES
4	BRAIN AND NERVE POLYCLINIC PROCESS
5	NEUROLOGY POLYCLINIC PROCESS
6	NUCLEAR MEDICINE POLYCLINIC PROCESS
7	INPATIENT SERVICES
8	ARCHIVE
9	CARDIOLOGY POLYCLINIC PROCESS
10	PEDIATRIC POLYCLINIC PROCESS
11	OPHTALMOLOGY POLYCLINIC PROCESS
12	ORTHOPEDICS AND TRAUMATOLOGY POLYCLINIC PROCESS

Resources

Materials provided by instructor and healthcare organization experts; national and international documents and web pages related to organizations.

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
No	Program Qualification	Contribution Level
No	Program Qualification	1	2	3	4	5
1	PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector.				X
2	PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level.				X
3	PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities.				X
4	PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health.			X
5	PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies.			X
6	PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management.		X
7	PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes.				X
8	PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions.				X
9	PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution.				X
10	PQ-10. Decides on and applies different ways of accessing information.			X
11	PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning.			X
12	PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General.		X
13	PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions.					X
14	PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level.		X
15	PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır.				X
16	PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır.			X
17	PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir.			X

Assessment Methods

Contribution Level	Absolute Evaluation
Rate of Midterm Exam to Success		40
Rate of Final Exam to Success		60
Total		100