Course Detail

Course Description Course Outline Course Contribution to Program Qualifications Assessment Methods ECTS-Workload Detail Informations of the Course Numerical Data

Course Description

Course	Code	Semester	T+P (Hour)	Credit	ECTS
BUSINESS COMMUNICATION I	AVM1134320	Fall Semester	4+0	4	4

Course Program

Çarşamba 11:00-11:45

Çarşamba 12:00-12:45

Perşembe 09:00-09:45

Perşembe 10:00-10:45

Perşembe 11:00-11:45

Perşembe 12:00-12:45

Cumartesi 09:00-09:45

Cumartesi 10:00-10:45

Cumartesi 11:00-11:45

Cumartesi 12:00-12:45

Prerequisites Courses
Recommended Elective Courses

Language of Course	English
Course Level	First Cycle (Bachelor's Degree)
Course Type	Required
Course Coordinator	Lect. Ebru ESKİÇIRAK
Name of Lecturer(s)	Lect. Mustafa YOLUM
Assistant(s)	Instructor HAKAN YILDIZ
Aim	Improvement of oral and written communication in Professional area via using four fundamental skills in line with CEFR B2 level.
Course Content	This course contains; Describing the aim of the course, evaluation system.,Introducing Yourself in Business Context,Making Business Phone Calls / Formal and Informal E-mails / Digital Communication,Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication,Makin Effective Presentations,Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication,Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages,Business Meetings,Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them,Presentation and Public Speaking Skills,Presentation Skills,Presentation Skills,History of Communication,Overview of the Semester.

Course Learning Outcomes	Teaching Methods	Assessment Methods
1. Will be able to express his/her responsibilities in related working areas both orally and written.	10, 16, 6, 9	A
1.1. expresses professional competency.	10, 16, 6, 9	A
1.2. restates written or oral demands.	10, 16, 6, 9	A
2. Will be able to describe the differences in the work culture of individuals from different nations in the work environment.	10, 16, 6, 9	A
2.1 Summarizes the work culture of his/her own country.	10, 16, 6, 9	A
2.2 Discusses alternatives to improve co-working space.	10, 16, 6, 9	A
3. Will be able to explain how an institutional organization operates.	10, 16, 6, 9	A
3.1. compares work definitions and distribution in an institutional organization.	10, 16, 6, 9	A
3.2. develops communication methods needed in an institutional organization effectively.	10, 16, 6, 9	A
4. will be able to define communication culture both orally and written to be used in various cases.	10, 16, 6, 9	A
4.1 differentiate between the correct communication method to be used according to context.	10, 16, 6, 9	A
4.2 reports problems that arise in projects related to her field by taking responsibility when necessary.	10, 16, 6, 9	A
5. will be able to design a communication plan in line with the needs of the institution via various analyses.	10, 16, 6, 9	A
5.1 discusses ethical codes in professional and scientific studies.	10, 16, 6	A
5.2 designs plans regarding the future planning of the institution.	10, 16, 6, 9	A

Teaching Methods:	10: Discussion Method, 16: Question - Answer Technique, 6: Experiential Learning, 9: Lecture Method
Assessment Methods:	A: Traditional Written Exam

Course Outline

Order	Subjects	Preliminary Work
1	Describing the aim of the course, evaluation system.
2	Introducing Yourself in Business Context	Studying relevant page in the textbook
3	Making Business Phone Calls / Formal and Informal E-mails / Digital Communication	Studying relevant page in the textbook
4	Social MEdia for Proffetional Purposes / Digital Marketing / Proffesional Communication	Studying relevant page in the textbook
5	Makin Effective Presentations	Studying relevant page in the textbook
6	Creating a Presentation Outline / Organizing the Parts of a Presentation / Importance of Non-Verbal Communication	Studying relevant page in the textbook
7	Body Language Across Genders and Cultures / Distinguishing Non-Verbal Messages	Studying relevant page in the textbook
8	Business Meetings	Studying relevant page in the textbook
9	Time Management / Stress Management / Conflict MAnagement / Common Workplace Problems and Ways to Handle Them	Studying relevant page in the textbook
10	Presentation and Public Speaking Skills	Studying relevant page in the textbook
11	Presentation Skills	Studying relevant page in the textbook
12	Presentation Skills	Studying relevant page in the textbook
13	History of Communication	Studying relevant page in the textbook
14	Overview of the Semester	Studying relevant page in the textbook

Resources

English For Business Communication by Simon Sweeney, Cambridge Professional English Series, Second Edition, ISBN-13. 978-0521754491 - 2019

Related TedX videos, newspaper and periodicals

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
No	Program Qualification	Contribution Level
No	Program Qualification	1	2	3	4	5
1	Defines the theoretical knowledge in the field of aviation management.
2	Explains the necessary of mathematical and statistical methods in the field of aviation management.
3	Uses at least one computer program required in the field of aviation management.
4	Demonstrates proficiency in foreign language proficiency required in the field of aviation management.
5	Prepares projects about his field and manages team works.
6	It critically evaluates the knowledge and skills that it constantly renews and acquires by following the developments in the field of Aviation management with the awareness of lifelong learning in the professional field.
7	Uses theoretical and practical information in the field of aviation management.
8	Follows up to date technologies and communicates verbally/writing using a foreign language at least A2 level.
9	Adopts and uses organizational / corporate, business and social ethical values.
10	It adopts social responsibility principles and takes initiative when necessary, within the framework of public service sensitivity.
11	In order to carry out interdisciplinary studies, analyze basic information and data in different disciplines and use them in the field.
12	It offers appropriate suggestions in both micro and macro frameworks in the face of problems in the aviation management sectors.

Assessment Methods

Contribution Level	Absolute Evaluation
Rate of Midterm Exam to Success		40
Rate of Final Exam to Success		60
Total		100

ECTS / Workload Table
Activities	Number of	Duration(Hour)	Total Workload(Hour)
Course Hours	14	4	56
Guided Problem Solving	14	2	28
Resolution of Homework Problems and Submission as a Report	14	1	14
Term Project	1	0	0
Presentation of Project / Seminar	1	0	0
Quiz	1	5	5
Midterm Exam	1	6	6
General Exam	1	21	21
Performance Task, Maintenance Plan	0	0	0
Total Workload(Hour)			130
*Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30=(130/30)**			4
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.

Detail Informations of the Course