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Course Description

CourseCodeSemesterT+P (Hour)CreditECTS
QUALITY MANAGEMENT in HEALTH-Spring Semester2+022
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of CourseTurkish
Course LevelShort Cycle (Associate's Degree)
Course TypeElective
Course CoordinatorLect. Salih ONARAN
Name of Lecturer(s)
Assistant(s)
AimTo provide insight in the light of patient and employee safety principles about quality processes and practices in Türkiye Healthcare System.
Course ContentThis course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety.
Dersin Öğrenme KazanımlarıTeaching MethodsAssessment Methods
1. Explains the importance, necessity, and characteristics of quality management in health services. 10, 13, 16, 9A
2. Defines the basic concepts related to health quality management and techniques used in quality improvement10, 13, 16, 9A
3. Interprets the current approaches related to patient and employee safety.10, 13, 16, 9A
Teaching Methods:10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 9: Lecture Method
Assessment Methods:A: Traditional Written Exam

Course Outline

OrderSubjectsPreliminary Work
1 The Importance and Necessity of Quality in Health ServicesReviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords
2Basic Concepts Related to Health Quality ManagementReading the first source from 12th page to 26th page.
3Characteristics of Quality Management in Health ServicesReading second source
4Measurement of Quality in Health ServicesReading the first source from 84th page to 89th page.
5Tools and Techniques Used in Quality Improvement'' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question
6Medical Errors and Causes''Noorder Drug Administration Culture'' Analyzing the case study
7Medical Errors Reporting and Management''Don't Report, Fired from Work'' Analyzing case study
8Patient Safety''Verbal Order'' Analyzing case study
9Prevention and Control of Hospital InfectionsReading fourth source from 237th page to 311th page
10Medication Errors and Prevention Strategies'It can be used if the effect of medicine is passed'' Analyzing case study
11Prevention of Errors in Invasive / Noninvasive InitiativesReading third source from 62th page to 82th page.
12Prevention of Communication Errrors'' What can be done to improve communication management in health services? '' Answering the discussion question
13Patient Falls and Prevention StrategiesReading third source from 83th page to 95th page
14Employee Safety''The Price of Carelessness'' Analyzing case study
Resources
1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Tekin, DE., Civil, SÖ. (2012). Patient Safety The Role of the Nurse in Unexpected Events, Istanbul: Nobel Publishing. 4. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing.

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
NoProgram QualificationContribution Level
12345
1
He has basic theoretical and practical knowledge about the field of opticianry.
X
2
Has knowledge of ethical principles and rules related to the field of opticianry.
X
3
Basic level theoretical and applied sciences related to the field of opticianry use basic computer programs and related technologies.
X
4
He carries out a given task independently, using his basic knowledge of the field of opticianry.
X
5
Evaluates the basic knowledge and skills acquired in the field of opticianry with a critical approach; determines learning needs and directs learning.
X
6
Uses the communication skills required by the field of sales.
X
7
Behaves and participates in quality management and processes.
X
8
The student has sufficient consciousness about individual and public health, environmental protection and work safety issues.
X
9
The student acts in accordance with laws, regulations, legislations and professional ethics related to individual duties, rights and responsibilities.
X

Assessment Methods

Contribution LevelAbsolute Evaluation
Rate of Midterm Exam to Success 40
Rate of Final Exam to Success 60
Total 100
ECTS / Workload Table
ActivitiesNumber ofDuration(Hour)Total Workload(Hour)
Course Hours14228
Guided Problem Solving000
Resolution of Homework Problems and Submission as a Report000
Term Project14114
Presentation of Project / Seminar000
Quiz000
Midterm Exam166
General Exam11212
Performance Task, Maintenance Plan000
Total Workload(Hour)60
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(60/30)2
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.

Detail Informations of the Course

Course Description

CourseCodeSemesterT+P (Hour)CreditECTS
QUALITY MANAGEMENT in HEALTH-Spring Semester2+022
Course Program
Prerequisites Courses
Recommended Elective Courses
Language of CourseTurkish
Course LevelShort Cycle (Associate's Degree)
Course TypeElective
Course CoordinatorLect. Salih ONARAN
Name of Lecturer(s)
Assistant(s)
AimTo provide insight in the light of patient and employee safety principles about quality processes and practices in Türkiye Healthcare System.
Course ContentThis course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management,Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Tools and Techniques Used in Quality Improvement,Medical Errors and Causes,Medical Errors Reporting and Management,Patient Safety,Prevention and Control of Hospital Infections,Medication Errors and Prevention Strategies,Prevention of Errors in Invasive / Noninvasive Initiatives,Prevention of Communication Errrors,Patient Falls and Prevention Strategies,Employee Safety.
Dersin Öğrenme KazanımlarıTeaching MethodsAssessment Methods
1. Explains the importance, necessity, and characteristics of quality management in health services. 10, 13, 16, 9A
2. Defines the basic concepts related to health quality management and techniques used in quality improvement10, 13, 16, 9A
3. Interprets the current approaches related to patient and employee safety.10, 13, 16, 9A
Teaching Methods:10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 9: Lecture Method
Assessment Methods:A: Traditional Written Exam

Course Outline

OrderSubjectsPreliminary Work
1 The Importance and Necessity of Quality in Health ServicesReviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords
2Basic Concepts Related to Health Quality ManagementReading the first source from 12th page to 26th page.
3Characteristics of Quality Management in Health ServicesReading second source
4Measurement of Quality in Health ServicesReading the first source from 84th page to 89th page.
5Tools and Techniques Used in Quality Improvement'' What are the processes you think you need to improve in your practice areas? '' Answering the discussion question
6Medical Errors and Causes''Noorder Drug Administration Culture'' Analyzing the case study
7Medical Errors Reporting and Management''Don't Report, Fired from Work'' Analyzing case study
8Patient Safety''Verbal Order'' Analyzing case study
9Prevention and Control of Hospital InfectionsReading fourth source from 237th page to 311th page
10Medication Errors and Prevention Strategies'It can be used if the effect of medicine is passed'' Analyzing case study
11Prevention of Errors in Invasive / Noninvasive InitiativesReading third source from 62th page to 82th page.
12Prevention of Communication Errrors'' What can be done to improve communication management in health services? '' Answering the discussion question
13Patient Falls and Prevention StrategiesReading third source from 83th page to 95th page
14Employee Safety''The Price of Carelessness'' Analyzing case study
Resources
1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Tekin, DE., Civil, SÖ. (2012). Patient Safety The Role of the Nurse in Unexpected Events, Istanbul: Nobel Publishing. 4. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing.

Course Contribution to Program Qualifications

Course Contribution to Program Qualifications
NoProgram QualificationContribution Level
12345
1
He has basic theoretical and practical knowledge about the field of opticianry.
X
2
Has knowledge of ethical principles and rules related to the field of opticianry.
X
3
Basic level theoretical and applied sciences related to the field of opticianry use basic computer programs and related technologies.
X
4
He carries out a given task independently, using his basic knowledge of the field of opticianry.
X
5
Evaluates the basic knowledge and skills acquired in the field of opticianry with a critical approach; determines learning needs and directs learning.
X
6
Uses the communication skills required by the field of sales.
X
7
Behaves and participates in quality management and processes.
X
8
The student has sufficient consciousness about individual and public health, environmental protection and work safety issues.
X
9
The student acts in accordance with laws, regulations, legislations and professional ethics related to individual duties, rights and responsibilities.
X

Assessment Methods

Contribution LevelAbsolute Evaluation
Rate of Midterm Exam to Success 40
Rate of Final Exam to Success 60
Total 100

Numerical Data

Student Success

Ekleme Tarihi: 07/11/2023 - 15:28Son Güncelleme Tarihi: 07/11/2023 - 15:29