Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| CRISIS and RISK MANAGEMENT in AVATION | HVY3215571 | Spring Semester | 3+0 | 3 | 5 |
| Course Program | Çarşamba 11:00-11:45 Çarşamba 12:00-12:45 Çarşamba 12:45-13:30 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Oğuz YILDIZ |
| Name of Lecturer(s) | Assist.Prof. Oğuz YILDIZ |
| Assistant(s) | |
| Aim | The course aims to provide theoretical explanations and evaluations of risk analysis and crisis management concepts related to accidents and emergencies in the aviation sector, where safety and security come first, as well as to analyze these concepts through real-life cases. |
| Course Content | This course contains; Introduction to the course, a general overview of risk definition and management,SWOT and PESTEL: Analytical methods that businesses can use at the strategic level,Stages of risk management, the relationship between risk and crisis management,Change-oriented risk management in civil aviation operations: A case study on a Chinese air navigation service provider (article),Crisis Management and its relation to organization,Definition of crisis, characteristics and basic elements of crises,Concepts of failure, safety, security, and error. Failure Mode and Effects Analysis (FMEA), PDCA Cycle, Safety Management System,Dimensions of crisis management and stages of a crisis,Crisis management theories,Crisis management strategies,Crisis communication case: SQ-006 flight (article),Managing a crisis: A case study of UK airports: August 2006 terrorist threat (article),Risks in the atmosphere within the scope of civil aviation; crisis management from a European perspective (article),European airlines′ strategic responses to the COVID-19 pandemic (article). |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Students will be able to explain the concepts of risk and risk analysis. 1.1. Students will be able to explain the steps of risk analysis. 1.2. Students will be able to establish a relationship between risk management and the aviation industry through case studies. 1.3. Students will be able to explain the relationship between risk analysis and crisis management. 2. Students will be able to classify the characteristics and stages of a crisis. 2.1. Students will be able to establish a relationship between the characteristics of a crisis and the aviation industry. 2.2. Students will be able to establish a relationship between the stages of a crisis and the aviation industry. 3. Students will be able to explain the 5M model (man, machine, mission, medium, and management). 3.1. Students will be able to perform risk analysis using the elements of the 5M model (man, machine, mission, medium, and management). 3.2. Students will be able to establish a relationship between the 5M model and the aviation industry. 4. Students will be able to explain crisis management theories. 4.1. Students will be able to establish a relationship between crisis management theories and the aviation industry. 4.2. Students will be able to classify crisis management theories. 4.3. Students will be able to evaluate crisis management theories through industrial case studies. 5. Students will be able to explain the strategies to be followed in the crisis management process. 5.1. Students will be able to establish a relationship between crisis management strategies and the aviation industry. 5.2. Students will be able to classify the strategies to be followed in the crisis management process. 5.3. Students will be able to evaluate crisis management strategies in aviation through case studies. | A, B, C |
| Teaching Methods: | |
| Assessment Methods: | A: Traditional Written Exam, B: Short Answer Exam, C: Multiple-Choice Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to the course, a general overview of risk definition and management | Reading |
| 2 | SWOT and PESTEL: Analytical methods that businesses can use at the strategic level | Reading |
| 3 | Stages of risk management, the relationship between risk and crisis management | Reading |
| 4 | Change-oriented risk management in civil aviation operations: A case study on a Chinese air navigation service provider (article) | Reading |
| 5 | Crisis Management and its relation to organization | Reading |
| 6 | Definition of crisis, characteristics and basic elements of crises | Reading |
| 7 | Concepts of failure, safety, security, and error. Failure Mode and Effects Analysis (FMEA), PDCA Cycle, Safety Management System | Reading |
| 8 | Dimensions of crisis management and stages of a crisis | Reading |
| 9 | Crisis management theories | Reading |
| 10 | Crisis management strategies | Reading |
| 11 | Crisis communication case: SQ-006 flight (article) | Reading |
| 12 | Managing a crisis: A case study of UK airports: August 2006 terrorist threat (article) | Reading |
| 13 | Risks in the atmosphere within the scope of civil aviation; crisis management from a European perspective (article) | Reading |
| 14 | European airlines′ strategic responses to the COVID-19 pandemic (article) | Reading |
| Resources |
| 1. İşletmelerde kriz yönetimi ve krizlerin işletmeler üzerine olası etkileri, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 2003, 17(2), 203-212. 2. Olay yönetı̇mı̇, rı̇sk yönetı̇mı̇ ve krı̇z yönetı̇mı̇: ı̇lı̇şkı̇lı̇ noktalar üzerı̇ne bı̇r çalışma, Yeni Düşünceler, 2007, 2, 185-205. 3. Henderson, Joan C. “Managing Crises: UK Civil Aviation, BAA Airports and the August 2006 Terrorist Threat.” Tourism and Hospitality Research 8, no. 2 (2008): 125–36. 4. Yuan, L., Liang, M., & Xie, Y. Change-Oriented Risk Management in Civil Aviation Operation: A Case Study in China Air Navigation Service Provider. Journal of Advanced Transportation, 2020, 1-9. 5. Henderson, J. C. Communicating in a crisis: flight SQ 006. Tourism Management, 2003, 24(3), 279–287. doi:10.1016/s0261-5177(02)00070-5 6. Alexander, D. Volcanic ash in the atmosphere and risks for civil aviation: A study in European crisis management. International Journal of Disaster Risk Science, 2013, 4(1), 9–19. doi:10.1007/s13753-013-0003-0 7. Albers, S., & Rundshagen, V. (2020). European airlines′ strategic responses to the COVID-19 pandemic (January-May, 2020). Journal of Air Transport Management, 87, 101863. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Defines the theoretical knowledge in the field of aviation management. | ||||||
| 2 | Explains the necessary of mathematical and statistical methods in the field of aviation management. | ||||||
| 3 | Uses at least one computer program required in the field of aviation management. | ||||||
| 4 | Demonstrates proficiency in foreign language proficiency required in the field of aviation management. | ||||||
| 5 | Prepares projects about his field and manages team works. | ||||||
| 6 | It critically evaluates the knowledge and skills that it constantly renews and acquires by following the developments in the field of Aviation management with the awareness of lifelong learning in the professional field, | ||||||
| 7 | Uses theoretical and practical information in the field of aviation management. | ||||||
| 8 | Follows up to date technologies and communicates verbally/writing using a foreign language at least A2 level. | ||||||
| 9 | Adopts and uses organizational / corporate, business and social ethical values. | ||||||
| 10 | It adopts social responsibility principles and takes initiative when necessary, within the framework of public service sensitivity. | ||||||
| 11 | In order to carry out interdisciplinary studies, analyze basic information and data in different disciplines and use them in the field. | ||||||
| 12 | It offers appropriate suggestions in both micro and macro frameworks in the face of problems in the aviation management sectors. | ||||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 0 | 0 | 0 | |||
| Guided Problem Solving | 0 | 0 | 0 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 0 | 0 | 0 | |||
| General Exam | 0 | 0 | 0 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 0 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(0/30) | 0 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| CRISIS and RISK MANAGEMENT in AVATION | HVY3215571 | Spring Semester | 3+0 | 3 | 5 |
| Course Program | Çarşamba 11:00-11:45 Çarşamba 12:00-12:45 Çarşamba 12:45-13:30 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Oğuz YILDIZ |
| Name of Lecturer(s) | Assist.Prof. Oğuz YILDIZ |
| Assistant(s) | |
| Aim | The course aims to provide theoretical explanations and evaluations of risk analysis and crisis management concepts related to accidents and emergencies in the aviation sector, where safety and security come first, as well as to analyze these concepts through real-life cases. |
| Course Content | This course contains; Introduction to the course, a general overview of risk definition and management,SWOT and PESTEL: Analytical methods that businesses can use at the strategic level,Stages of risk management, the relationship between risk and crisis management,Change-oriented risk management in civil aviation operations: A case study on a Chinese air navigation service provider (article),Crisis Management and its relation to organization,Definition of crisis, characteristics and basic elements of crises,Concepts of failure, safety, security, and error. Failure Mode and Effects Analysis (FMEA), PDCA Cycle, Safety Management System,Dimensions of crisis management and stages of a crisis,Crisis management theories,Crisis management strategies,Crisis communication case: SQ-006 flight (article),Managing a crisis: A case study of UK airports: August 2006 terrorist threat (article),Risks in the atmosphere within the scope of civil aviation; crisis management from a European perspective (article),European airlines′ strategic responses to the COVID-19 pandemic (article). |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Students will be able to explain the concepts of risk and risk analysis. 1.1. Students will be able to explain the steps of risk analysis. 1.2. Students will be able to establish a relationship between risk management and the aviation industry through case studies. 1.3. Students will be able to explain the relationship between risk analysis and crisis management. 2. Students will be able to classify the characteristics and stages of a crisis. 2.1. Students will be able to establish a relationship between the characteristics of a crisis and the aviation industry. 2.2. Students will be able to establish a relationship between the stages of a crisis and the aviation industry. 3. Students will be able to explain the 5M model (man, machine, mission, medium, and management). 3.1. Students will be able to perform risk analysis using the elements of the 5M model (man, machine, mission, medium, and management). 3.2. Students will be able to establish a relationship between the 5M model and the aviation industry. 4. Students will be able to explain crisis management theories. 4.1. Students will be able to establish a relationship between crisis management theories and the aviation industry. 4.2. Students will be able to classify crisis management theories. 4.3. Students will be able to evaluate crisis management theories through industrial case studies. 5. Students will be able to explain the strategies to be followed in the crisis management process. 5.1. Students will be able to establish a relationship between crisis management strategies and the aviation industry. 5.2. Students will be able to classify the strategies to be followed in the crisis management process. 5.3. Students will be able to evaluate crisis management strategies in aviation through case studies. | A, B, C |
| Teaching Methods: | |
| Assessment Methods: | A: Traditional Written Exam, B: Short Answer Exam, C: Multiple-Choice Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction to the course, a general overview of risk definition and management | Reading |
| 2 | SWOT and PESTEL: Analytical methods that businesses can use at the strategic level | Reading |
| 3 | Stages of risk management, the relationship between risk and crisis management | Reading |
| 4 | Change-oriented risk management in civil aviation operations: A case study on a Chinese air navigation service provider (article) | Reading |
| 5 | Crisis Management and its relation to organization | Reading |
| 6 | Definition of crisis, characteristics and basic elements of crises | Reading |
| 7 | Concepts of failure, safety, security, and error. Failure Mode and Effects Analysis (FMEA), PDCA Cycle, Safety Management System | Reading |
| 8 | Dimensions of crisis management and stages of a crisis | Reading |
| 9 | Crisis management theories | Reading |
| 10 | Crisis management strategies | Reading |
| 11 | Crisis communication case: SQ-006 flight (article) | Reading |
| 12 | Managing a crisis: A case study of UK airports: August 2006 terrorist threat (article) | Reading |
| 13 | Risks in the atmosphere within the scope of civil aviation; crisis management from a European perspective (article) | Reading |
| 14 | European airlines′ strategic responses to the COVID-19 pandemic (article) | Reading |
| Resources |
| 1. İşletmelerde kriz yönetimi ve krizlerin işletmeler üzerine olası etkileri, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 2003, 17(2), 203-212. 2. Olay yönetı̇mı̇, rı̇sk yönetı̇mı̇ ve krı̇z yönetı̇mı̇: ı̇lı̇şkı̇lı̇ noktalar üzerı̇ne bı̇r çalışma, Yeni Düşünceler, 2007, 2, 185-205. 3. Henderson, Joan C. “Managing Crises: UK Civil Aviation, BAA Airports and the August 2006 Terrorist Threat.” Tourism and Hospitality Research 8, no. 2 (2008): 125–36. 4. Yuan, L., Liang, M., & Xie, Y. Change-Oriented Risk Management in Civil Aviation Operation: A Case Study in China Air Navigation Service Provider. Journal of Advanced Transportation, 2020, 1-9. 5. Henderson, J. C. Communicating in a crisis: flight SQ 006. Tourism Management, 2003, 24(3), 279–287. doi:10.1016/s0261-5177(02)00070-5 6. Alexander, D. Volcanic ash in the atmosphere and risks for civil aviation: A study in European crisis management. International Journal of Disaster Risk Science, 2013, 4(1), 9–19. doi:10.1007/s13753-013-0003-0 7. Albers, S., & Rundshagen, V. (2020). European airlines′ strategic responses to the COVID-19 pandemic (January-May, 2020). Journal of Air Transport Management, 87, 101863. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Defines the theoretical knowledge in the field of aviation management. | ||||||
| 2 | Explains the necessary of mathematical and statistical methods in the field of aviation management. | ||||||
| 3 | Uses at least one computer program required in the field of aviation management. | ||||||
| 4 | Demonstrates proficiency in foreign language proficiency required in the field of aviation management. | ||||||
| 5 | Prepares projects about his field and manages team works. | ||||||
| 6 | It critically evaluates the knowledge and skills that it constantly renews and acquires by following the developments in the field of Aviation management with the awareness of lifelong learning in the professional field, | ||||||
| 7 | Uses theoretical and practical information in the field of aviation management. | ||||||
| 8 | Follows up to date technologies and communicates verbally/writing using a foreign language at least A2 level. | ||||||
| 9 | Adopts and uses organizational / corporate, business and social ethical values. | ||||||
| 10 | It adopts social responsibility principles and takes initiative when necessary, within the framework of public service sensitivity. | ||||||
| 11 | In order to carry out interdisciplinary studies, analyze basic information and data in different disciplines and use them in the field. | ||||||
| 12 | It offers appropriate suggestions in both micro and macro frameworks in the face of problems in the aviation management sectors. | ||||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |