Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| SOCIAL WORK MANAGEMENT | SHZ3112351 | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Sayra LOTFİ |
| Name of Lecturer(s) | Lect.Dr. Osman AKAY |
| Assistant(s) | |
| Aim | With this course students will be able to; 1. Have a solid foundation in social service management issues 2. Ability to gain competence in successfully performing first level managerial tasks in social service areas 3. Have the power to fulfill the leadership role under the guidance of social service values and ethical standards. |
| Course Content | This course contains; Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work,Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations,Social Service Organizations; Classification of Social Work Organizations ,Management Definitions and Analysis; Management Principles and Dimensions,Management Processes / Functions: Decision Making; Planning; Organizing ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment,Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive ,Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership,Social Worker as Administrator,Human Relations in Management ,Management in Social Work Organizations,Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories,Evaluation of Organizational and Management Theories in terms of Social Service Management. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| This course is designed to provide students with information on the functioning of social work organizations and to give information about what is required for effective social work management. Students are expected to conceptualize the management issues in the field of social services. Topics include organization and management concepts and theories, basic characteristics and types of social work organizations, management principles and dimensions, organizational conflict and organizational change, adaptation of contemporary management approach to social work, social worker as manager. | 10, 12, 13, 16, 19, 20, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work | Reading the relevant sections of the resources recommended by the lecturer |
| 2 | Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 3 | Social Service Organizations; Classification of Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 4 | Management Definitions and Analysis; Management Principles and Dimensions | Reading the relevant sections of the resources recommended by the lecturer |
| 5 | Management Processes / Functions: Decision Making; Planning; Organizing | Reading the relevant sections of the resources recommended by the lecturer |
| 6 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 7 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 8 | Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive | Reading the relevant sections of the resources recommended by the lecturer |
| 9 | Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership | Reading the relevant sections of the resources recommended by the lecturer |
| 10 | Social Worker as Administrator | Reading the relevant sections of the resources recommended by the lecturer |
| 11 | Human Relations in Management | Reading the relevant sections of the resources recommended by the lecturer |
| 12 | Management in Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 13 | Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories | Reading the relevant sections of the resources recommended by the lecturer |
| 14 | Evaluation of Organizational and Management Theories in terms of Social Service Management | Reading the relevant sections of the resources recommended by the lecturer |
| Resources |
| 1. Banner, David K., Designing Effective Organizations, Thousand Oaks, Sage Publications, 1995 2. Bilson, Andy, Sue Ross, Social Work Management and Practice, Pasific Grove, USA, Wadsworth Group, Books/Cole, 2002 3. Daft, Richard L., Organization Theory and Design, Cincinnati, Ohio, South-Western College Publishing, 1998 4. Eren, Erol, Yönetim ve Organizasyon (Çağdaş ve Küresel Yaklaşımlar), İstanbul, Beta Basım A.Ş., 2003 5. Hasenfeld, Yeheskel, Richard A. English, Human Service Organizations, Ann Arbor, The University of Michigan Press, 1974 6. Keys, Paul R., Leon H. Ginsberg (eds.), New Management in Human Services, Silver Spring, NASW, 1988 7. Koçel, Tamer, İşletme Yöneticiliği, İstanbul, Arıkan Basım Yayım Dağıtım Ltd.Şti., 2005 8. Netting, F.Ellen, Peter M.Kettner, Steven L.McMurty, Social Work Macro Practice, New York, Longman, 1998 9. Öztürk, Mehmet, İşletme ve Yönetim, İstanbul, Papatya Yayıncılık, 2003 10. Schutz, Harry A. (ed.) Social Work Administration, New York, Council on Social Work Education, 1970 11. Skidmore, Rex A., Social Work Administration, Boston, Allyn and Bacon, 1995 12. Statham, Daphne, Managing Front Line Practice in Social Work, Jessika Kingsley Publishers, 2004 13. Weinbach, Robert W., The Social Worker as Manager, Boston, Pearson Education, Inc., 2003 |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Has knowledge of theories, approaches, models, human rights, social problems, research methods and techniques and application areas related to social work discipline. | ||||||
| 2 | PQ-2. Has basic knowledge about realizing evidence-based social work interventions for counselee with different characteristics at individual, family, group and community level. | ||||||
| 3 | PQ-3. Has knowledge of management and management processes, project design and project management. | X | |||||
| 4 | PQ-4. Has knowledge of professional ethics, principles and values. | ||||||
| 5 | PQ-5. Has the ability to realize evidence-based social work practice at generalist level with counselee groups. | ||||||
| 6 | PQ-6. To be able to communicate verbally and in writing, to think critically, to analyze and synthesize, to use relevant information technologies and other technologies in the context of social work practice. | X | |||||
| 7 | PQ-7. Demonstrate the ability to carry out social work interventions for counselee systems at the individual, family, group and community levels and to report and record these interventions. | X | |||||
| 8 | PQ-8. Recognize the positive value of difference and have the ability to practice on the basis of similarities and differences. | ||||||
| 9 | PQ-9. To be able to conduct research using contemporary management knowledge and techniques, to utilize and interpret the results of research, to fulfill managerial duties, to provide cooperation and coordination between institutions and to develop joint services. | ||||||
| 10 | PQ-10. It acts as an expert who conducts social work intervention independently, takes responsibility for solving the problems encountered in practice individually and as a team member, and provides professional guidance and counseling to social work students and new graduates. | X | |||||
| 11 | PQ- 11.Evaluates the knowledge, skills and professional foreign language acquired in the field with a critical approach and develops a positive attitude towards lifelong learning. | ||||||
| 12 | PQ-12. The student works as an expert who shares his/her thoughts and solution proposals in the fields of social work with different people and institutions by supporting them with quantitative and qualitative data, organizes and implements projects and activities with the awareness of social responsibility, and also monitors and evaluates the developments in the agenda of society and the world. | ||||||
| 13 | PQ-13. Determines the duties, authorities, rights and responsibilities related to the social work profession and acts in accordance with the legislation, professional ethical principles and standards. | X | |||||
| 14 | PQ-14. Uses conceptual frameworks and perspectives, theoretical approaches and models that guide the implementation of each intervention level of social work by adopting social justice and rights-based approach. | ||||||
| 15 | PQ-15. Adopts the knowledge, skills, values and attitudes of social work as a science and profession, and the understanding of being a model for society and lifelong learning. | ||||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 14 | 1 | 14 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 14 | 2 | 28 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 10 | 10 | |||
| General Exam | 1 | 20 | 20 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 100 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(100/30) | 3 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| SOCIAL WORK MANAGEMENT | SHZ3112351 | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Sayra LOTFİ |
| Name of Lecturer(s) | Lect.Dr. Osman AKAY |
| Assistant(s) | |
| Aim | With this course students will be able to; 1. Have a solid foundation in social service management issues 2. Ability to gain competence in successfully performing first level managerial tasks in social service areas 3. Have the power to fulfill the leadership role under the guidance of social service values and ethical standards. |
| Course Content | This course contains; Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work,Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations,Social Service Organizations; Classification of Social Work Organizations ,Management Definitions and Analysis; Management Principles and Dimensions,Management Processes / Functions: Decision Making; Planning; Organizing ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment ,Management Processes / Functions: Communication; Interaction; Coordination; Assessment,Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive ,Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership,Social Worker as Administrator,Human Relations in Management ,Management in Social Work Organizations,Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories,Evaluation of Organizational and Management Theories in terms of Social Service Management. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| This course is designed to provide students with information on the functioning of social work organizations and to give information about what is required for effective social work management. Students are expected to conceptualize the management issues in the field of social services. Topics include organization and management concepts and theories, basic characteristics and types of social work organizations, management principles and dimensions, organizational conflict and organizational change, adaptation of contemporary management approach to social work, social worker as manager. | 10, 12, 13, 16, 19, 20, 9 | A, D, E |
| Teaching Methods: | 10: Discussion Method, 12: Problem Solving Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 20: Reverse Brainstorming Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, D: Oral Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Scope and Content of Social Work Management Course; Reasons for taking the course in social work curriculum; The Importance of Organizational and Management Issues in Social Work | Reading the relevant sections of the resources recommended by the lecturer |
| 2 | Organizational Definitions and Analysis; Types of Organizations; Humanitarian Service Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 3 | Social Service Organizations; Classification of Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 4 | Management Definitions and Analysis; Management Principles and Dimensions | Reading the relevant sections of the resources recommended by the lecturer |
| 5 | Management Processes / Functions: Decision Making; Planning; Organizing | Reading the relevant sections of the resources recommended by the lecturer |
| 6 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 7 | Management Processes / Functions: Communication; Interaction; Coordination; Assessment | Reading the relevant sections of the resources recommended by the lecturer |
| 8 | Managerial Jobs: Budget - Finance; Human Resources Management; Reporting and Archive | Reading the relevant sections of the resources recommended by the lecturer |
| 9 | Manager: Professionalism in Management; Executive Teams and Behaviors; Leadership | Reading the relevant sections of the resources recommended by the lecturer |
| 10 | Social Worker as Administrator | Reading the relevant sections of the resources recommended by the lecturer |
| 11 | Human Relations in Management | Reading the relevant sections of the resources recommended by the lecturer |
| 12 | Management in Social Work Organizations | Reading the relevant sections of the resources recommended by the lecturer |
| 13 | Organizational and Management Theories: Classical Theories; Neo-Classical Theories; Modern / Contemporary Theories; Post Modern Theories | Reading the relevant sections of the resources recommended by the lecturer |
| 14 | Evaluation of Organizational and Management Theories in terms of Social Service Management | Reading the relevant sections of the resources recommended by the lecturer |
| Resources |
| 1. Banner, David K., Designing Effective Organizations, Thousand Oaks, Sage Publications, 1995 2. Bilson, Andy, Sue Ross, Social Work Management and Practice, Pasific Grove, USA, Wadsworth Group, Books/Cole, 2002 3. Daft, Richard L., Organization Theory and Design, Cincinnati, Ohio, South-Western College Publishing, 1998 4. Eren, Erol, Yönetim ve Organizasyon (Çağdaş ve Küresel Yaklaşımlar), İstanbul, Beta Basım A.Ş., 2003 5. Hasenfeld, Yeheskel, Richard A. English, Human Service Organizations, Ann Arbor, The University of Michigan Press, 1974 6. Keys, Paul R., Leon H. Ginsberg (eds.), New Management in Human Services, Silver Spring, NASW, 1988 7. Koçel, Tamer, İşletme Yöneticiliği, İstanbul, Arıkan Basım Yayım Dağıtım Ltd.Şti., 2005 8. Netting, F.Ellen, Peter M.Kettner, Steven L.McMurty, Social Work Macro Practice, New York, Longman, 1998 9. Öztürk, Mehmet, İşletme ve Yönetim, İstanbul, Papatya Yayıncılık, 2003 10. Schutz, Harry A. (ed.) Social Work Administration, New York, Council on Social Work Education, 1970 11. Skidmore, Rex A., Social Work Administration, Boston, Allyn and Bacon, 1995 12. Statham, Daphne, Managing Front Line Practice in Social Work, Jessika Kingsley Publishers, 2004 13. Weinbach, Robert W., The Social Worker as Manager, Boston, Pearson Education, Inc., 2003 |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Has knowledge of theories, approaches, models, human rights, social problems, research methods and techniques and application areas related to social work discipline. | ||||||
| 2 | PQ-2. Has basic knowledge about realizing evidence-based social work interventions for counselee with different characteristics at individual, family, group and community level. | ||||||
| 3 | PQ-3. Has knowledge of management and management processes, project design and project management. | X | |||||
| 4 | PQ-4. Has knowledge of professional ethics, principles and values. | ||||||
| 5 | PQ-5. Has the ability to realize evidence-based social work practice at generalist level with counselee groups. | ||||||
| 6 | PQ-6. To be able to communicate verbally and in writing, to think critically, to analyze and synthesize, to use relevant information technologies and other technologies in the context of social work practice. | X | |||||
| 7 | PQ-7. Demonstrate the ability to carry out social work interventions for counselee systems at the individual, family, group and community levels and to report and record these interventions. | X | |||||
| 8 | PQ-8. Recognize the positive value of difference and have the ability to practice on the basis of similarities and differences. | ||||||
| 9 | PQ-9. To be able to conduct research using contemporary management knowledge and techniques, to utilize and interpret the results of research, to fulfill managerial duties, to provide cooperation and coordination between institutions and to develop joint services. | ||||||
| 10 | PQ-10. It acts as an expert who conducts social work intervention independently, takes responsibility for solving the problems encountered in practice individually and as a team member, and provides professional guidance and counseling to social work students and new graduates. | X | |||||
| 11 | PQ- 11.Evaluates the knowledge, skills and professional foreign language acquired in the field with a critical approach and develops a positive attitude towards lifelong learning. | ||||||
| 12 | PQ-12. The student works as an expert who shares his/her thoughts and solution proposals in the fields of social work with different people and institutions by supporting them with quantitative and qualitative data, organizes and implements projects and activities with the awareness of social responsibility, and also monitors and evaluates the developments in the agenda of society and the world. | ||||||
| 13 | PQ-13. Determines the duties, authorities, rights and responsibilities related to the social work profession and acts in accordance with the legislation, professional ethical principles and standards. | X | |||||
| 14 | PQ-14. Uses conceptual frameworks and perspectives, theoretical approaches and models that guide the implementation of each intervention level of social work by adopting social justice and rights-based approach. | ||||||
| 15 | PQ-15. Adopts the knowledge, skills, values and attitudes of social work as a science and profession, and the understanding of being a model for society and lifelong learning. | ||||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |