Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| BUSINESS PROCESS ANALYSIS and DESIGN | - | Fall Semester | 3+0 | 3 | 6 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assoc.Prof. Yasin GÖÇGÜN |
| Name of Lecturer(s) | Lect. Özgür EROL |
| Assistant(s) | |
| Aim | This course defines concepts related to business processes and methods for business process analysis and design. It provides an understanding of the connection between having well-designed business processes and industrial engineering practices to increase efficiency and effectiveness. |
| Course Content | This course contains; Process and Business Process Definitions and Concepts,Industrial Engineering and Business Process Analysis and Design,Business Process and Analysis and Design and Other Quality Programs,Business Process Analysis Tools and Techniques,Business process reengineering case study,Analysis of stakeholders and their expectations in business processes,Modeling Business Processes (flowcharts) ,Identifying Key Performance Metrics for Business Processes and Measuring Processes,Introduction to AS-IS vs TO-BE business process concepts,Determining Performance Criteria for Business Processes,Business Process Reengineering and design,The Importance of Business Processes and Technology, Business processes in terms of e-commerce,Final project presentations,Final Project Presentations. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Students define the concepts of process and business processes. | 10, 14, 4, 9 | A, E, F |
| 2. Students explain the definition of process analysis and design and the relationship of these concepts with quality management and similar programs. | 10, 14, 4, 9 | A, E, F |
| 3. Students evaluate process analysis and methods. | 10, 14, 2, 4, 9 | A, E, F |
| 4. Students define the approaches to redesigning processes. | 10, 14, 2, 4, 9 | A, E, F |
| 5. Students identify metrics to evaluate process performance. | 10, 14, 2, 4, 9 | A, E, F |
| Teaching Methods: | 10: Discussion Method, 14: Self Study Method, 2: Project Based Learning Model, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework, F: Project Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Process and Business Process Definitions and Concepts | Lecture Notes |
| 2 | Industrial Engineering and Business Process Analysis and Design | Lecture Notes |
| 3 | Business Process and Analysis and Design and Other Quality Programs | Lecture Notes |
| 4 | Business Process Analysis Tools and Techniques | Lecture Notes |
| 5 | Business process reengineering case study | Lecture Notes |
| 6 | Analysis of stakeholders and their expectations in business processes | Lecture Notes |
| 7 | Modeling Business Processes (flowcharts) | Lecture Notes |
| 8 | Identifying Key Performance Metrics for Business Processes and Measuring Processes | Lecture Notes |
| 9 | Introduction to AS-IS vs TO-BE business process concepts | Lecture Notes |
| 10 | Determining Performance Criteria for Business Processes | Lecture Notes |
| 11 | Business Process Reengineering and design | Lecture Notes |
| 12 | The Importance of Business Processes and Technology, Business processes in terms of e-commerce | Lecture Notes |
| 13 | Final project presentations | Project Presentations |
| 14 | Final Project Presentations | Project Presentations |
| Resources |
| Laguna, Manuel; Marklund, Johan. Business Process Modeling, Simulation and Design; Prentice Hall, 2005.; Seppanen, Marvin; Kumar, Sameer; Chandra, Charu; Process Analysis and Improvement; McGraw Hill, 2005.; Harvard Business Review Case Studies; lecture slides, current articles and news pieces, other reading. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied knowledge in these areas in the solution of complex engineering problems. | X | |||||
| 2 | Ability to formulate, and solve complex engineering problems; ability to select and apply proper analysis and modeling methods for this purpose. | X | |||||
| 3 | Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way as to meet the desired result; ability to apply modern design methods for this purpose. | X | |||||
| 4 | Ability to select and use modern techniques and tools needed for analyzing and solving complex problems encountered in engineering practice; ability to employ information technologies effectively. | ||||||
| 5 | Ability to design and conduct experiments, gather data, analyze and interpret results for investigating complex engineering problems or discipline specific research questions. | X | |||||
| 6 | Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually. | X | |||||
| 7 | Ability to communicate effectively, both orally and in writing; knowledge of a minimum of one foreign language; ability to write effective reports and comprehend written reports, prepare design and production reports, make effective presentations, and give and receive clear and intelligible instructions. | X | |||||
| 8 | Awareness of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself. | X | |||||
| 9 | Knowledge on behavior according ethical principles, professional and ethical responsibility and standards used in engineering practices. | X | |||||
| 10 | Knowledge about business life practices such as project management, risk management, and change management; awareness in entrepreneurship, innovation; knowledge about sustainable development. | X | |||||
| 11 | Knowledge about the global and social effects of engineering practices on health, environment, and safety, and contemporary issues of the century reflected into the field of engineering; awareness of the legal consequences of engineering solutions. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 30 | |
| Rate of Final Exam to Success | 70 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 3 | 42 | |||
| Guided Problem Solving | 1 | 1 | 1 | |||
| Resolution of Homework Problems and Submission as a Report | 5 | 3 | 15 | |||
| Term Project | 1 | 1 | 1 | |||
| Presentation of Project / Seminar | 5 | 4 | 20 | |||
| Quiz | 6 | 1 | 6 | |||
| Midterm Exam | 5 | 5 | 25 | |||
| General Exam | 8 | 6 | 48 | |||
| Performance Task, Maintenance Plan | 8 | 2 | 16 | |||
| Total Workload(Hour) | 174 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(174/30) | 6 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| BUSINESS PROCESS ANALYSIS and DESIGN | - | Fall Semester | 3+0 | 3 | 6 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assoc.Prof. Yasin GÖÇGÜN |
| Name of Lecturer(s) | Lect. Özgür EROL |
| Assistant(s) | |
| Aim | This course defines concepts related to business processes and methods for business process analysis and design. It provides an understanding of the connection between having well-designed business processes and industrial engineering practices to increase efficiency and effectiveness. |
| Course Content | This course contains; Process and Business Process Definitions and Concepts,Industrial Engineering and Business Process Analysis and Design,Business Process and Analysis and Design and Other Quality Programs,Business Process Analysis Tools and Techniques,Business process reengineering case study,Analysis of stakeholders and their expectations in business processes,Modeling Business Processes (flowcharts) ,Identifying Key Performance Metrics for Business Processes and Measuring Processes,Introduction to AS-IS vs TO-BE business process concepts,Determining Performance Criteria for Business Processes,Business Process Reengineering and design,The Importance of Business Processes and Technology, Business processes in terms of e-commerce,Final project presentations,Final Project Presentations. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| 1. Students define the concepts of process and business processes. | 10, 14, 4, 9 | A, E, F |
| 2. Students explain the definition of process analysis and design and the relationship of these concepts with quality management and similar programs. | 10, 14, 4, 9 | A, E, F |
| 3. Students evaluate process analysis and methods. | 10, 14, 2, 4, 9 | A, E, F |
| 4. Students define the approaches to redesigning processes. | 10, 14, 2, 4, 9 | A, E, F |
| 5. Students identify metrics to evaluate process performance. | 10, 14, 2, 4, 9 | A, E, F |
| Teaching Methods: | 10: Discussion Method, 14: Self Study Method, 2: Project Based Learning Model, 4: Inquiry-Based Learning, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework, F: Project Task |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Process and Business Process Definitions and Concepts | Lecture Notes |
| 2 | Industrial Engineering and Business Process Analysis and Design | Lecture Notes |
| 3 | Business Process and Analysis and Design and Other Quality Programs | Lecture Notes |
| 4 | Business Process Analysis Tools and Techniques | Lecture Notes |
| 5 | Business process reengineering case study | Lecture Notes |
| 6 | Analysis of stakeholders and their expectations in business processes | Lecture Notes |
| 7 | Modeling Business Processes (flowcharts) | Lecture Notes |
| 8 | Identifying Key Performance Metrics for Business Processes and Measuring Processes | Lecture Notes |
| 9 | Introduction to AS-IS vs TO-BE business process concepts | Lecture Notes |
| 10 | Determining Performance Criteria for Business Processes | Lecture Notes |
| 11 | Business Process Reengineering and design | Lecture Notes |
| 12 | The Importance of Business Processes and Technology, Business processes in terms of e-commerce | Lecture Notes |
| 13 | Final project presentations | Project Presentations |
| 14 | Final Project Presentations | Project Presentations |
| Resources |
| Laguna, Manuel; Marklund, Johan. Business Process Modeling, Simulation and Design; Prentice Hall, 2005.; Seppanen, Marvin; Kumar, Sameer; Chandra, Charu; Process Analysis and Improvement; McGraw Hill, 2005.; Harvard Business Review Case Studies; lecture slides, current articles and news pieces, other reading. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Adequate knowledge in mathematics, science and engineering subjects pertaining to the relevant discipline; ability to use theoretical and applied knowledge in these areas in the solution of complex engineering problems. | X | |||||
| 2 | Ability to formulate, and solve complex engineering problems; ability to select and apply proper analysis and modeling methods for this purpose. | X | |||||
| 3 | Ability to design a complex system, process, device or product under realistic constraints and conditions, in such a way as to meet the desired result; ability to apply modern design methods for this purpose. | X | |||||
| 4 | Ability to select and use modern techniques and tools needed for analyzing and solving complex problems encountered in engineering practice; ability to employ information technologies effectively. | ||||||
| 5 | Ability to design and conduct experiments, gather data, analyze and interpret results for investigating complex engineering problems or discipline specific research questions. | X | |||||
| 6 | Ability to work efficiently in intra-disciplinary and multi-disciplinary teams; ability to work individually. | X | |||||
| 7 | Ability to communicate effectively, both orally and in writing; knowledge of a minimum of one foreign language; ability to write effective reports and comprehend written reports, prepare design and production reports, make effective presentations, and give and receive clear and intelligible instructions. | X | |||||
| 8 | Awareness of the need for lifelong learning; ability to access information, to follow developments in science and technology, and to continue to educate him/herself. | X | |||||
| 9 | Knowledge on behavior according ethical principles, professional and ethical responsibility and standards used in engineering practices. | X | |||||
| 10 | Knowledge about business life practices such as project management, risk management, and change management; awareness in entrepreneurship, innovation; knowledge about sustainable development. | X | |||||
| 11 | Knowledge about the global and social effects of engineering practices on health, environment, and safety, and contemporary issues of the century reflected into the field of engineering; awareness of the legal consequences of engineering solutions. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 30 | |
| Rate of Final Exam to Success | 70 | |
| Total | 100 | |