Course Detail
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY and SAFETY in HEALTH | NRS4115104 | Fall Semester | 2+0 | 2 | 2 |
| Course Program | Salı 08:00-08:45 Salı 09:00-09:45 Perşembe 15:30-16:15 Perşembe 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Merve ÖZSOY DURMAZ |
| Name of Lecturer(s) | Assist.Prof. Merve ÖZSOY DURMAZ |
| Assistant(s) | |
| Aim | The aim is to gain knowledge about the quality processes and practices in the health care system in the light of the principles of patient and employee safety. |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management, Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Medical Errors and Causes, Reporting and Management of Medical Errors,Patient Safety,Correct Identification of Patients,Ensuring Effective Communication,Prevention of Medication Errors and Ensuring the Safety of High-Risk Medications,Ensuring the Safety of Transfusion,Prevention and Control of Hospital Infections,Ensuring Patient Safety in Surgery,Prevention of Patient Falls,Employee Safety,Case presentation discussion on patient safety. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Defines the basic concepts and approaches related to quality management in healthcare. | 10, 16, 9 | A |
| Explains the causes of common medical errors in health services and solution suggestions. | 10, 16, 9 | A |
| Determines the risks and errors that threaten the safety of patients and employees. | 13, 21 | A |
| Discusses the importance of patient and employee safety practices. | 10, 19 | A |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 21: Simulation Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management, Characteristics of Quality Management in Health Services | Reading the first source from 12th page to 26th page |
| 3 | Measurement of Quality in Health Services | 1. kaynağın 84-89. sayfalarının okunması |
| 4 | Medical Errors and Causes, Reporting and Management of Medical Errors | ''No-order Drug Administration Culture'' Analyzing the case study |
| 5 | Patient Safety | Examination of the patient safety principles of the World Health Organization |
| 6 | Correct Identification of Patients | Searching for a case study |
| 7 | Ensuring Effective Communication | Searching for a case study |
| 8 | Prevention of Medication Errors and Ensuring the Safety of High-Risk Medications | Searching for a case study |
| 9 | Ensuring the Safety of Transfusion | Searching for a case study |
| 10 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 11 | Ensuring Patient Safety in Surgery | Searching for a case study |
| 12 | Prevention of Patient Falls | Searching for a case study |
| 13 | Employee Safety | Searching for a case study |
| 14 | Case presentation discussion on patient safety | Preparing case presentation |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. 4. Course notes and other scientific sources related to Health Quality Management |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. He/she has sufficient knowledge that allows meeting the health needs of person, family and community by individual and holistic approach and toward nursing process. | X | |||||
| 2 | PY-2. He/she has abilities related to carrying out nursing care in order to protect and improve the health and when health is destroyed. | X | |||||
| 3 | PQ-3. He/she has general culture knowledge because of as being required contemporary person and vocation member. | X | |||||
| 4 | PQ-4. He/she conducts the nursing care in accordance with scientific researches, evidence, improving technology and current health policies. | X | |||||
| 5 | PQ-5. He/she carries out nursing practices in accordance with vocational essentials and standards. | X | |||||
| 6 | PQ-6. He/she uses critical thinking, problem solving and decision making abilities in nursing care. | X | |||||
| 7 | PQ-7. He/she give health education to the person, family and community and consultation. | X | |||||
| 8 | PQ-8. He/she follows management activities in accordance with executive role as in individual and team member. | X | |||||
| 9 | PQ-9. He/she takes roles in research, project and other activities as in collaboration with health team and other disciplines by consciousness for social responsibilities. | X | |||||
| 10 | PQ-10. He/she reaches international literature by using a foreign language in nursing domain and communicates as written and verbal. | X | |||||
| 11 | PQ-11. He/she improves a behavior that internalizes lifespan learning and open for improvement. | X | |||||
| 12 | PQ-12. He/she communicates as written and verbal, effectively. | X | |||||
| 13 | PQ-13. He/She is a model for colleagues and society by behaving as consonant with vocational essentials and values. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 0 | 0 | 0 | |||
| Guided Problem Solving | 0 | 0 | 0 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 0 | 0 | 0 | |||
| General Exam | 0 | 0 | 0 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 0 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(0/30) | 0 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| QUALITY and SAFETY in HEALTH | NRS4115104 | Fall Semester | 2+0 | 2 | 2 |
| Course Program | Salı 08:00-08:45 Salı 09:00-09:45 Perşembe 15:30-16:15 Perşembe 16:30-17:15 |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | English |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Merve ÖZSOY DURMAZ |
| Name of Lecturer(s) | Assist.Prof. Merve ÖZSOY DURMAZ |
| Assistant(s) | |
| Aim | The aim is to gain knowledge about the quality processes and practices in the health care system in the light of the principles of patient and employee safety. |
| Course Content | This course contains; The Importance and Necessity of Quality in Health Services,Basic Concepts Related to Health Quality Management, Characteristics of Quality Management in Health Services,Measurement of Quality in Health Services,Medical Errors and Causes, Reporting and Management of Medical Errors,Patient Safety,Correct Identification of Patients,Ensuring Effective Communication,Prevention of Medication Errors and Ensuring the Safety of High-Risk Medications,Ensuring the Safety of Transfusion,Prevention and Control of Hospital Infections,Ensuring Patient Safety in Surgery,Prevention of Patient Falls,Employee Safety,Case presentation discussion on patient safety. |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| Defines the basic concepts and approaches related to quality management in healthcare. | 10, 16, 9 | A |
| Explains the causes of common medical errors in health services and solution suggestions. | 10, 16, 9 | A |
| Determines the risks and errors that threaten the safety of patients and employees. | 13, 21 | A |
| Discusses the importance of patient and employee safety practices. | 10, 19 | A |
| Teaching Methods: | 10: Discussion Method, 13: Case Study Method, 16: Question - Answer Technique, 19: Brainstorming Technique, 21: Simulation Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | The Importance and Necessity of Quality in Health Services | Reviewing of search results on Google with '' Malpractice '' and '' Medical Error '' keywords |
| 2 | Basic Concepts Related to Health Quality Management, Characteristics of Quality Management in Health Services | Reading the first source from 12th page to 26th page |
| 3 | Measurement of Quality in Health Services | 1. kaynağın 84-89. sayfalarının okunması |
| 4 | Medical Errors and Causes, Reporting and Management of Medical Errors | ''No-order Drug Administration Culture'' Analyzing the case study |
| 5 | Patient Safety | Examination of the patient safety principles of the World Health Organization |
| 6 | Correct Identification of Patients | Searching for a case study |
| 7 | Ensuring Effective Communication | Searching for a case study |
| 8 | Prevention of Medication Errors and Ensuring the Safety of High-Risk Medications | Searching for a case study |
| 9 | Ensuring the Safety of Transfusion | Searching for a case study |
| 10 | Prevention and Control of Hospital Infections | Reading fourth source from 237th page to 311th page |
| 11 | Ensuring Patient Safety in Surgery | Searching for a case study |
| 12 | Prevention of Patient Falls | Searching for a case study |
| 13 | Employee Safety | Searching for a case study |
| 14 | Case presentation discussion on patient safety | Preparing case presentation |
| Resources |
| 1. Ekici, D. (2013). Total Quality Management in Health Services. Ankara: Sim Publishing. 2. Sergeant MF, Gemici E. (2013). Total Quality Management in Health Sector. Journal of Academic Social Research, 1 (1): 238-257. 3. Alcan, Z., Aksoy, A., Civil, B., Tekin, DE, Ekim, R., Civil, SÖ, Doğar, T., Çakar, V. (2010). Hospital Processes in the Light of Nursing Services. Istanbul: Nobel Publishing. 4. Course notes and other scientific sources related to Health Quality Management |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. He/she has sufficient knowledge that allows meeting the health needs of person, family and community by individual and holistic approach and toward nursing process. | X | |||||
| 2 | PY-2. He/she has abilities related to carrying out nursing care in order to protect and improve the health and when health is destroyed. | X | |||||
| 3 | PQ-3. He/she has general culture knowledge because of as being required contemporary person and vocation member. | X | |||||
| 4 | PQ-4. He/she conducts the nursing care in accordance with scientific researches, evidence, improving technology and current health policies. | X | |||||
| 5 | PQ-5. He/she carries out nursing practices in accordance with vocational essentials and standards. | X | |||||
| 6 | PQ-6. He/she uses critical thinking, problem solving and decision making abilities in nursing care. | X | |||||
| 7 | PQ-7. He/she give health education to the person, family and community and consultation. | X | |||||
| 8 | PQ-8. He/she follows management activities in accordance with executive role as in individual and team member. | X | |||||
| 9 | PQ-9. He/she takes roles in research, project and other activities as in collaboration with health team and other disciplines by consciousness for social responsibilities. | X | |||||
| 10 | PQ-10. He/she reaches international literature by using a foreign language in nursing domain and communicates as written and verbal. | X | |||||
| 11 | PQ-11. He/she improves a behavior that internalizes lifespan learning and open for improvement. | X | |||||
| 12 | PQ-12. He/she communicates as written and verbal, effectively. | X | |||||
| 13 | PQ-13. He/She is a model for colleagues and society by behaving as consonant with vocational essentials and values. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |