To earn effective communication methods for being able to prevent the potential conflicts in health services.
Course Content
This course contains; Introduction to Communication,Elements of Communication,Communication Requirements,Communication Barriers,Health Communication,Target Audience in Health Communication,Levels of Communication in Health Services,Theories of Health Behaviour-I,Theories of Health Behaviour-II,Health Employees-Patient Communication,Models of Adjudication,Interview Methods,Types of Patient and Methods of Approach,Body Language.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
Interprets the effective communication process.
9
A
Explains the elements in the process of communication.
9
A
Debates the characteristics and functions of element in the process of communication.
9
A
Compares the approaches of communication.
9
A
Illustrates the barriers of communication.
9
A
Classifies the levels at which communication can occur in health services.
9
A
Interprets the methods of communication.
9
A
Explains the factors of conversation in interpersonal communication.
9
A
Compares the methods of verbal and non-verbal communication.
9
A
Creates behavioral change through communication.
9
A
Debates the effects of communication about behaviour.
9
A
Compares the stages of the process of behaviour change.
9
A
Explains the mechanism of resistance against communiacation.
9
A
Teaching Methods:
9: Lecture Method
Assessment Methods:
A: Traditional Written Exam
Course Outline
Order
Subjects
Preliminary Work
1
Introduction to Communication
Mebis Notes
2
Elements of Communication
Mebis Notes
3
Communication Requirements
Mebis notes
4
Communication Barriers
Mebis Notes
5
Health Communication
Mebis Notes
6
Target Audience in Health Communication
Mebis Notes
7
Levels of Communication in Health Services
Mebis Notes
8
Theories of Health Behaviour-I
Mebis Notes
9
Theories of Health Behaviour-II
Mebis Notes
10
Health Employees-Patient Communication
Mebis Notes
11
Models of Adjudication
Mebis Notes
12
Interview Methods
Mebis Notes
13
Types of Patient and Methods of Approach
Mebis Notes
14
Body Language
Mebis Notes
Resources
Mebis notes
Okay A. Sağlık İletişimi, Der’in Yayınları, İstanbul, 2012.
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
PQ-1. He/she has sufficient knowledge that allows meeting the health needs of person, family and community by individual and holistic approach and toward nursing process.
X
2
PY-2. He/she has abilities related to carrying out nursing care in order to protect and improve the health and when health is destroyed.
X
3
PQ-3. He/she has general culture knowledge because of as being required contemporary person and vocation member.
X
4
PQ-4. He/she conducts the nursing care in accordance with scientific researches, evidence, improving technology and current health policies.
5
PQ-5. He/she carries out nursing practices in accordance with vocational essentials and standards.
X
6
PQ-6. He/she uses critical thinking, problem solving and decision making abilities in nursing care.
X
7
PQ-7. He/she give health education to the person, family and community and consultation.
X
8
PQ-8. He/she follows management activities in accordance with executive role as in individual and team member.
X
9
PQ-9. He/she takes roles in research, project and other activities as in collaboration with health team and other disciplines by consciousness for social responsibilities.
X
10
PQ-10. He/she reaches international literature by using a foreign language in nursing domain and communicates as written and verbal.
11
PQ-11. He/she improves a behavior that internalizes lifespan learning and open for improvement.
X
12
PQ-12. He/she communicates as written and verbal, effectively.
X
13
PQ-13. He/She is a model for colleagues and society by behaving as consonant with vocational essentials and values.
X
Assessment Methods
Contribution Level
Absolute Evaluation
Rate of Midterm Exam to Success
40
Rate of Final Exam to Success
60
Total
100
ECTS / Workload Table
Activities
Number of
Duration(Hour)
Total Workload(Hour)
Course Hours
14
2
28
Guided Problem Solving
14
1
14
Resolution of Homework Problems and Submission as a Report
2
5
10
Term Project
1
0
0
Presentation of Project / Seminar
1
0
0
Quiz
1
0
0
Midterm Exam
1
9
9
General Exam
1
13
13
Performance Task, Maintenance Plan
0
0
0
Total Workload(Hour)
74
Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(74/30)
2
ECTS of the course: 30 hours of work is counted as 1 ECTS credit.
Detail Informations of the Course
Course Description
Course
Code
Semester
T+P (Hour)
Credit
ECTS
COMMUNICATION in HEALTH SERVICES
NRS1139750
Fall Semester
2+0
2
2
Course Program
Perşembe 16:30-17:15
Perşembe 17:30-18:15
Prerequisites Courses
Recommended Elective Courses
Language of Course
English
Course Level
First Cycle (Bachelor's Degree)
Course Type
Required
Course Coordinator
Name of Lecturer(s)
Assoc.Prof. Pınar ASLAN
Assistant(s)
Assist. Prof. Dr. Tuba Kalçık
Aim
To earn effective communication methods for being able to prevent the potential conflicts in health services.
Course Content
This course contains; Introduction to Communication,Elements of Communication,Communication Requirements,Communication Barriers,Health Communication,Target Audience in Health Communication,Levels of Communication in Health Services,Theories of Health Behaviour-I,Theories of Health Behaviour-II,Health Employees-Patient Communication,Models of Adjudication,Interview Methods,Types of Patient and Methods of Approach,Body Language.
Dersin Öğrenme Kazanımları
Teaching Methods
Assessment Methods
Interprets the effective communication process.
9
A
Explains the elements in the process of communication.
9
A
Debates the characteristics and functions of element in the process of communication.
9
A
Compares the approaches of communication.
9
A
Illustrates the barriers of communication.
9
A
Classifies the levels at which communication can occur in health services.
9
A
Interprets the methods of communication.
9
A
Explains the factors of conversation in interpersonal communication.
9
A
Compares the methods of verbal and non-verbal communication.
9
A
Creates behavioral change through communication.
9
A
Debates the effects of communication about behaviour.
9
A
Compares the stages of the process of behaviour change.
9
A
Explains the mechanism of resistance against communiacation.
9
A
Teaching Methods:
9: Lecture Method
Assessment Methods:
A: Traditional Written Exam
Course Outline
Order
Subjects
Preliminary Work
1
Introduction to Communication
Mebis Notes
2
Elements of Communication
Mebis Notes
3
Communication Requirements
Mebis notes
4
Communication Barriers
Mebis Notes
5
Health Communication
Mebis Notes
6
Target Audience in Health Communication
Mebis Notes
7
Levels of Communication in Health Services
Mebis Notes
8
Theories of Health Behaviour-I
Mebis Notes
9
Theories of Health Behaviour-II
Mebis Notes
10
Health Employees-Patient Communication
Mebis Notes
11
Models of Adjudication
Mebis Notes
12
Interview Methods
Mebis Notes
13
Types of Patient and Methods of Approach
Mebis Notes
14
Body Language
Mebis Notes
Resources
Mebis notes
Okay A. Sağlık İletişimi, Der’in Yayınları, İstanbul, 2012.
Course Contribution to Program Qualifications
Course Contribution to Program Qualifications
No
Program Qualification
Contribution Level
1
2
3
4
5
1
PQ-1. He/she has sufficient knowledge that allows meeting the health needs of person, family and community by individual and holistic approach and toward nursing process.
X
2
PY-2. He/she has abilities related to carrying out nursing care in order to protect and improve the health and when health is destroyed.
X
3
PQ-3. He/she has general culture knowledge because of as being required contemporary person and vocation member.
X
4
PQ-4. He/she conducts the nursing care in accordance with scientific researches, evidence, improving technology and current health policies.
5
PQ-5. He/she carries out nursing practices in accordance with vocational essentials and standards.
X
6
PQ-6. He/she uses critical thinking, problem solving and decision making abilities in nursing care.
X
7
PQ-7. He/she give health education to the person, family and community and consultation.
X
8
PQ-8. He/she follows management activities in accordance with executive role as in individual and team member.
X
9
PQ-9. He/she takes roles in research, project and other activities as in collaboration with health team and other disciplines by consciousness for social responsibilities.
X
10
PQ-10. He/she reaches international literature by using a foreign language in nursing domain and communicates as written and verbal.
11
PQ-11. He/she improves a behavior that internalizes lifespan learning and open for improvement.
X
12
PQ-12. He/she communicates as written and verbal, effectively.
X
13
PQ-13. He/She is a model for colleagues and society by behaving as consonant with vocational essentials and values.
