Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| HOSPITAL MANAGEMENT | - | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Tuba DÜZCÜ |
| Name of Lecturer(s) | Assist.Prof. Tuba DÜZCÜ |
| Assistant(s) | Res. Ass. Yaşar GÖKALP |
| Aim | It is to ensure that students acquire basic knowledge of both theoretical and practical practice in hospital management. |
| Course Content | This course contains; Introduction: The Concept of Health, The Concept of Health and Health Services, The Characteristics of Health Services, Classification,History, Definition, Hospital System, Classification of Hospitals,,Hospital Management Concepts: Economy, Efficiency, Effectiveness, Development of Hospitals in Turkey, the Ministry of Health Organization Scheme, Private Hospital, Ministry of Health Hospitals, University Hospitals Organizational Structures,,Hospital Management and Hospital Manager Concepts, Responsibilities of Hospital Managers, Problem Areas, Duties, Roles, Hospital Management Levels.,Hospital Establishment Studies: Basic Concepts Related to Foundation Studies, Feasibility Studies in Health Institutions,Hospital Establishment Studies: Size and Capacity Selection, Establishment Location Selection, Selection of the Most Appropriate Establishment Location, Types of Hospitals, Technical, Financial, Legal Analysis,Medical Services in Hospitals (Polyclinic Services Management, Clinical Services Management),Medical Support Management in Hospitals,General Support Services Management and Outsourcing in Hospitals,Team Work in Hospitals,Logistics Management in Hospitals,Strategic Management in Hospitals,Modern Approaches in Hospital Management,General evaluation . |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this course, the student: | ||
| 1. Explain the basic concepts and issues related to the health services offered at the hospital. | 10, 16, 9 | A, E |
| 2. Define health and health services. | 10, 16, 9 | A, E |
| 3. Describe the characteristics of health services. | 10, 16, 9 | A, E |
| 4. Describe the classification of health services. | 10, 16, 9 | A, E |
| 5. Describe the health institutions and their characteristics. | 10, 16, 9 | A, E |
| 6. Describe the hospital and explain hospital classification criteria. | 10, 16, 9 | A, E |
| 7. Describe the concepts of hospital services and services according to units. | 10, 16, 9 | A, E |
| 8. Explain basic concepts and issues in hospital management. | 10, 16, 9 | A, E |
| 9. Explain the basic concepts of hospital management. | 10, 16, 9 | A, E |
| 10. Explain the concepts of economics, efficiency and effectiveness in hospital management and the criteria for their evaluation and make calculations on the evaluation criteria. | 10, 16, 9 | A, E |
| 11. Explain the criteria such as mortality rates and infection rates which are important evaluation criteria in hospital management and can make necessary calculations. | 10, 16, 9 | A, E |
| 12. Explain basic concepts and topics related to hospital organization and management. | 10, 16, 9 | A, E |
| 13. Describe the hospital organization and its scheme. | 10, 16, 9 | A, E |
| 14. Explain the hospital management and its functions. | 10, 16, 9 | A, E |
| 15. Explain human resource management issues in hospitals. | 10, 16, 9 | A, E |
| 16. Explain the site selection and production management issues in hospitals. | 10, 16, 9 | A, E |
| 17. Explain the issues of strategic management and contemporary management in hospital management. | 10, 16, 9 | A, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction: The Concept of Health, The Concept of Health and Health Services, The Characteristics of Health Services, Classification | Reading the chapter in the book about the subject |
| 2 | History, Definition, Hospital System, Classification of Hospitals, | Reading the chapter in the book about the subject |
| 3 | Hospital Management Concepts: Economy, Efficiency, Effectiveness, Development of Hospitals in Turkey, the Ministry of Health Organization Scheme, Private Hospital, Ministry of Health Hospitals, University Hospitals Organizational Structures, | Reading the chapter in the book about the subject |
| 4 | Hospital Management and Hospital Manager Concepts, Responsibilities of Hospital Managers, Problem Areas, Duties, Roles, Hospital Management Levels. | Reading the chapter in the book about the subject |
| 5 | Hospital Establishment Studies: Basic Concepts Related to Foundation Studies, Feasibility Studies in Health Institutions | Reading the chapter in the book about the subject |
| 6 | Hospital Establishment Studies: Size and Capacity Selection, Establishment Location Selection, Selection of the Most Appropriate Establishment Location, Types of Hospitals, Technical, Financial, Legal Analysis | Reading the chapter in the book about the subject |
| 7 | Medical Services in Hospitals (Polyclinic Services Management, Clinical Services Management) | Reading the chapter in the book about the subject |
| 8 | Medical Support Management in Hospitals | Reading the chapter in the book about the subject |
| 9 | General Support Services Management and Outsourcing in Hospitals | Reading the chapter in the book about the subject |
| 10 | Team Work in Hospitals | Reading the chapter in the book about the subject |
| 11 | Logistics Management in Hospitals | Reading the chapter in the book about the subject |
| 12 | Strategic Management in Hospitals | Reading the chapter in the book about the subject |
| 13 | Modern Approaches in Hospital Management | Reading the chapter in the book about the subject |
| 14 | General evaluation | Reading the chapter in the book and the lecturer notes about the subject |
| Resources |
| Powerpoint Sunuları, Ministry of Health website, Social Security Institution website and other relevant websites |
| 1. AĞIRBAŞ, İ. (2016). Hastane Yönetimi ve Organizasyon. Siyasal Kitapevi 2. KAVUNCUBAŞI, Ş. and S. YILDIRIM (2015). Hastane ve Sağlık Kurumları Yönetimi. Siyasal Kitapevi 3. Tengilimoğlu, D. ve diğ. (2011). Sağlık İşletmeleri Yönetimi. 4. Llewelyn-Davies, R. (1996). Hospital Planning and Administration. 5. Osborn, C. E. (2007). Basic Statistical Data Used in Acute Care Facilities. Basic Statistics for Health Information Management Technology. 6. Siddiqui, M. I. (2013). "Hospital Administration." 7. TOP, M. (2005). Sağlık Hizmetlerinde Önceliklerin Belirlenmesi: Öncelik Belirleme Sürecinde Rol Alan Tarafların Görüşleri ve Sağlık Politikalarına İlişkin Değerlendirmeleri. 8. Hastane Rolleri. Sağlık Bakanlığı Yataklı Sağlık Tesisleri Rollerinin Yeniden Belirlenmesi ve Gruplandırılmasına İlişkin Kriterler, (2009), Sağlık Bakanlığı; Hastane Hizmetleri Daire Başkanlığı. 9. Türkiye’de Özellikli Planlama Gerektiren Sağlık Hizmetleri 2011-2023, (2011) Sağlık Bakanlığı. 10. ÇOBAN, H. (2009). Sağlık Ekonomisi Ve Türkiye’de Sağlık Hizmetlerinin Yeniden Yapılandırılması 11. Tragakes, E. and M. Vienonen (1998). Key issues in rationing and priority setting for health care services, WHO. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | ||||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | ||||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |
| ECTS / Workload Table | ||||||
| Activities | Number of | Duration(Hour) | Total Workload(Hour) | |||
| Course Hours | 14 | 2 | 28 | |||
| Guided Problem Solving | 6 | 2 | 12 | |||
| Resolution of Homework Problems and Submission as a Report | 0 | 0 | 0 | |||
| Term Project | 0 | 0 | 0 | |||
| Presentation of Project / Seminar | 0 | 0 | 0 | |||
| Quiz | 0 | 0 | 0 | |||
| Midterm Exam | 1 | 22 | 22 | |||
| General Exam | 1 | 32 | 32 | |||
| Performance Task, Maintenance Plan | 0 | 0 | 0 | |||
| Total Workload(Hour) | 94 | |||||
| Dersin AKTS Kredisi = Toplam İş Yükü (Saat)/30*=(94/30) | 3 | |||||
| ECTS of the course: 30 hours of work is counted as 1 ECTS credit. | ||||||
Detail Informations of the Course
Course Description
| Course | Code | Semester | T+P (Hour) | Credit | ECTS |
|---|---|---|---|---|---|
| HOSPITAL MANAGEMENT | - | Fall Semester | 2+0 | 2 | 3 |
| Course Program |
| Prerequisites Courses | |
| Recommended Elective Courses |
| Language of Course | Turkish |
| Course Level | First Cycle (Bachelor's Degree) |
| Course Type | Elective |
| Course Coordinator | Assist.Prof. Tuba DÜZCÜ |
| Name of Lecturer(s) | Assist.Prof. Tuba DÜZCÜ |
| Assistant(s) | Res. Ass. Yaşar GÖKALP |
| Aim | It is to ensure that students acquire basic knowledge of both theoretical and practical practice in hospital management. |
| Course Content | This course contains; Introduction: The Concept of Health, The Concept of Health and Health Services, The Characteristics of Health Services, Classification,History, Definition, Hospital System, Classification of Hospitals,,Hospital Management Concepts: Economy, Efficiency, Effectiveness, Development of Hospitals in Turkey, the Ministry of Health Organization Scheme, Private Hospital, Ministry of Health Hospitals, University Hospitals Organizational Structures,,Hospital Management and Hospital Manager Concepts, Responsibilities of Hospital Managers, Problem Areas, Duties, Roles, Hospital Management Levels.,Hospital Establishment Studies: Basic Concepts Related to Foundation Studies, Feasibility Studies in Health Institutions,Hospital Establishment Studies: Size and Capacity Selection, Establishment Location Selection, Selection of the Most Appropriate Establishment Location, Types of Hospitals, Technical, Financial, Legal Analysis,Medical Services in Hospitals (Polyclinic Services Management, Clinical Services Management),Medical Support Management in Hospitals,General Support Services Management and Outsourcing in Hospitals,Team Work in Hospitals,Logistics Management in Hospitals,Strategic Management in Hospitals,Modern Approaches in Hospital Management,General evaluation . |
| Dersin Öğrenme Kazanımları | Teaching Methods | Assessment Methods |
| At the end of this course, the student: | ||
| 1. Explain the basic concepts and issues related to the health services offered at the hospital. | 10, 16, 9 | A, E |
| 2. Define health and health services. | 10, 16, 9 | A, E |
| 3. Describe the characteristics of health services. | 10, 16, 9 | A, E |
| 4. Describe the classification of health services. | 10, 16, 9 | A, E |
| 5. Describe the health institutions and their characteristics. | 10, 16, 9 | A, E |
| 6. Describe the hospital and explain hospital classification criteria. | 10, 16, 9 | A, E |
| 7. Describe the concepts of hospital services and services according to units. | 10, 16, 9 | A, E |
| 8. Explain basic concepts and issues in hospital management. | 10, 16, 9 | A, E |
| 9. Explain the basic concepts of hospital management. | 10, 16, 9 | A, E |
| 10. Explain the concepts of economics, efficiency and effectiveness in hospital management and the criteria for their evaluation and make calculations on the evaluation criteria. | 10, 16, 9 | A, E |
| 11. Explain the criteria such as mortality rates and infection rates which are important evaluation criteria in hospital management and can make necessary calculations. | 10, 16, 9 | A, E |
| 12. Explain basic concepts and topics related to hospital organization and management. | 10, 16, 9 | A, E |
| 13. Describe the hospital organization and its scheme. | 10, 16, 9 | A, E |
| 14. Explain the hospital management and its functions. | 10, 16, 9 | A, E |
| 15. Explain human resource management issues in hospitals. | 10, 16, 9 | A, E |
| 16. Explain the site selection and production management issues in hospitals. | 10, 16, 9 | A, E |
| 17. Explain the issues of strategic management and contemporary management in hospital management. | 10, 16, 9 | A, E |
| Teaching Methods: | 10: Discussion Method, 16: Question - Answer Technique, 9: Lecture Method |
| Assessment Methods: | A: Traditional Written Exam, E: Homework |
Course Outline
| Order | Subjects | Preliminary Work |
|---|---|---|
| 1 | Introduction: The Concept of Health, The Concept of Health and Health Services, The Characteristics of Health Services, Classification | Reading the chapter in the book about the subject |
| 2 | History, Definition, Hospital System, Classification of Hospitals, | Reading the chapter in the book about the subject |
| 3 | Hospital Management Concepts: Economy, Efficiency, Effectiveness, Development of Hospitals in Turkey, the Ministry of Health Organization Scheme, Private Hospital, Ministry of Health Hospitals, University Hospitals Organizational Structures, | Reading the chapter in the book about the subject |
| 4 | Hospital Management and Hospital Manager Concepts, Responsibilities of Hospital Managers, Problem Areas, Duties, Roles, Hospital Management Levels. | Reading the chapter in the book about the subject |
| 5 | Hospital Establishment Studies: Basic Concepts Related to Foundation Studies, Feasibility Studies in Health Institutions | Reading the chapter in the book about the subject |
| 6 | Hospital Establishment Studies: Size and Capacity Selection, Establishment Location Selection, Selection of the Most Appropriate Establishment Location, Types of Hospitals, Technical, Financial, Legal Analysis | Reading the chapter in the book about the subject |
| 7 | Medical Services in Hospitals (Polyclinic Services Management, Clinical Services Management) | Reading the chapter in the book about the subject |
| 8 | Medical Support Management in Hospitals | Reading the chapter in the book about the subject |
| 9 | General Support Services Management and Outsourcing in Hospitals | Reading the chapter in the book about the subject |
| 10 | Team Work in Hospitals | Reading the chapter in the book about the subject |
| 11 | Logistics Management in Hospitals | Reading the chapter in the book about the subject |
| 12 | Strategic Management in Hospitals | Reading the chapter in the book about the subject |
| 13 | Modern Approaches in Hospital Management | Reading the chapter in the book about the subject |
| 14 | General evaluation | Reading the chapter in the book and the lecturer notes about the subject |
| Resources |
| Powerpoint Sunuları, Ministry of Health website, Social Security Institution website and other relevant websites |
| 1. AĞIRBAŞ, İ. (2016). Hastane Yönetimi ve Organizasyon. Siyasal Kitapevi 2. KAVUNCUBAŞI, Ş. and S. YILDIRIM (2015). Hastane ve Sağlık Kurumları Yönetimi. Siyasal Kitapevi 3. Tengilimoğlu, D. ve diğ. (2011). Sağlık İşletmeleri Yönetimi. 4. Llewelyn-Davies, R. (1996). Hospital Planning and Administration. 5. Osborn, C. E. (2007). Basic Statistical Data Used in Acute Care Facilities. Basic Statistics for Health Information Management Technology. 6. Siddiqui, M. I. (2013). "Hospital Administration." 7. TOP, M. (2005). Sağlık Hizmetlerinde Önceliklerin Belirlenmesi: Öncelik Belirleme Sürecinde Rol Alan Tarafların Görüşleri ve Sağlık Politikalarına İlişkin Değerlendirmeleri. 8. Hastane Rolleri. Sağlık Bakanlığı Yataklı Sağlık Tesisleri Rollerinin Yeniden Belirlenmesi ve Gruplandırılmasına İlişkin Kriterler, (2009), Sağlık Bakanlığı; Hastane Hizmetleri Daire Başkanlığı. 9. Türkiye’de Özellikli Planlama Gerektiren Sağlık Hizmetleri 2011-2023, (2011) Sağlık Bakanlığı. 10. ÇOBAN, H. (2009). Sağlık Ekonomisi Ve Türkiye’de Sağlık Hizmetlerinin Yeniden Yapılandırılması 11. Tragakes, E. and M. Vienonen (1998). Key issues in rationing and priority setting for health care services, WHO. |
Course Contribution to Program Qualifications
| Course Contribution to Program Qualifications | |||||||
| No | Program Qualification | Contribution Level | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | PQ-1. Learns the national health conditions and the development, implementation and performance evaluation of appropriate health policies, as well as the theoretical and practical knowledge of organization and management of the health sector. | X | |||||
| 2 | PQ-2. Uses theoretical and practical knowledge on business world and management with a critical approach to plan, organize and lead health and health service providers at national and international level. | X | |||||
| 3 | PQ-3. Identifies the relevant job roles in subdivisions of health system organizations and learns about their duties and responsibilities. | X | |||||
| 4 | PQ-4. Knows the social, environmental and behavioral factors related to the development of public and individual health. | X | |||||
| 5 | PQ-5. Applies the knowledge and skills on management of health institutions to manage the functions such as management, production, human resources, finance, accounting, marketing, patient and public relations, quality and patient safety, occupational health and safety, information technologies. | X | |||||
| 6 | PQ-6. Analyzes the information on health management scientifically and interprets their results, creates innovative, ethical, socially responsible and sustainable solutions, by using quantitative, qualitative techniques and digital technology innovatively for problem solving and exploiting opportunities in health management. | X | |||||
| 7 | PQ-7. Decide independently and demonstrates leadership qualities in identifying health management problems, develops proposals for solutions, applies them effectively and efficiently and assesses outcomes. | X | |||||
| 8 | PQ-8. Takes responsibility as an individual and/or team member to solve the problems encountered in managing health institutions. | X | |||||
| 9 | PQ-9. Evaluates the personality, culture and behavioral characteristics of the health institutions’ employees and directs them towards the aims of the institution. | X | |||||
| 10 | PQ-10. Decides on and applies different ways of accessing information. | X | |||||
| 11 | PQ-11. Continuously develops their professional knowledge and skills; open to change, innovation, entrepreneurship and lifelong learning. | X | |||||
| 12 | PQ-12. Shares the views and suggestions on health management issues in writing and orally with stakeholders and communicates effectively with colleagues using an English level of at least European Language Portfolio B1 General. | ||||||
| 13 | PQ-13. Solves problems using effective communication methods, has the ability to use the language in written and oral communication in a correct and proper manner using the terminology of health institutions. | X | |||||
| 14 | PQ-14. Uses information and communication technologies and computer software at least at the European Computer Use License level. | ||||||
| 15 | PQ-15. Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına yansıtır. | X | |||||
| 16 | PQ-16. Birey olarak dış görünüm olumlu tutum ve davranışlarıyla kuruma örnek olur; sürekli gelişme ve değişime açıktır. | X | |||||
| 17 | PQ-17. Sağlık yönetimi ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel, mesleki etik ilkelere uygun, ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır, çözüm önerilerini yorumlar ve değerlendirir. | X | |||||
Assessment Methods
| Contribution Level | Absolute Evaluation | |
| Rate of Midterm Exam to Success | 40 | |
| Rate of Final Exam to Success | 60 | |
| Total | 100 | |